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Information
Technology
Services

Help Desk

Information Technology Services is responsible for all technologies at Deerfield. These include the following:

Core Services

  • Networks – Install, upgrade and maintain the campus-wide networks and Internet connections
  • Systems – Install and maintain the servers that support network-based resources
  • Application Support – Provide access to and support for a set of standard applications, including installation and training
  • Technical Services – Provide installation, troubleshooting, and repair services for institutional equipment, including audiovisual resources
  • Telecommunications – Provide access to and support for communications services including voice and video

Collaborative Services

  • Administrative Technology – In collaboration with administrative departments, develop policies, procedures, and services in support of the administrative functions of the institution
  • Instructional Technology – In collaboration with academic departments, develop policies, procedures and services in support of the academic mission of the school
  • Web-based Services – In support of the Communications Office, provide the platforms and technical development and support for web-based resources, including DAINFO

Information Technology Services and the IT Help Desk are located in the Koch Center where we are open Monday – Friday, 7:45am – 4:30pm.  In addition, Help Desk services are available evenings and weekends during the school year.  We can be contacted at 413-774-1444 or [email protected].

Staff

  1. Ashley Barstow

    Asst. Director of Infrastructure & Security
    ITS – Infrastructure and Security

  2. Miranda Blake

    Technology Support Coordinator
    ITS – Support Services

  3. Kimberly Butz

    Director of ITS & Computer Science Program
    ITS – Infrastructure and Security, Science & Computer Science, ITS – Support Services, ITS – Enterprise Applications

  4. Ralph Chery

    Technical Support Specialist
    ITS – Support Services

  5. Christian Day

    Web Applications Programmer
    ITS – Enterprise Applications

  6. Steven Dierks

    Production Services Technician
    ITS – Support Services

  7. Christa Lakey

    Manager of Instructional Technology
    ITS – Support Services

  8. John Laprade

    Production Services Coordinator
    ITS – Support Services

  9. Jansen McNay

    Database and Integrations Architect
    ITS – Enterprise Applications

  10. Frane Miljanic

    Assistant Director of Enterprise Applications & Databases
    ITS – Enterprise Applications

  11. Gregory Neubauer

    Systems Administrator
    ITS – Infrastructure and Security

  12. Ruchi Pandey

    Applications Programmer
    ITS – Enterprise Applications

  13. Darin Pawlus

    Network Administrator
    ITS – Infrastructure and Security

  14. Jodi Walsh

    Manager of User Support
    ITS – Support Services

  15. Jason Zalenski

    ITS Technician
    ITS – Support Services

Contact Information Technology Services

[email protected]
413-774-1444
Fax 413-774-1603

Koch Center, Second floor
Mon–Fri, 7:45am–4:30pm

PO Box 87
Deerfield, MA 01342

Help Desks

ITS Office
Mon–Fri, 7:45am–4:30pm

Boyden Library (Circulation Desk)
Mon–Thur, 4:30pm–9:40pm
Sat, 9:00am–4:30pm
Sun, 12:00pm–9:40pm