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Braze Learning

Unlock the knowledge you need to succeed with Braze and become a leader in customer engagement.

Choose your learning journey

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Getting started

Get started with the Braze dashboard through our onboarding courses.

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Strategy and use cases

Go beyond the campaign. Master the customer lifecycle.

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What's new

Explore the latest features. Gain the skills you need to unlock the full power of Braze.

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Get Braze Certified

Validate your Braze expertise and join over 5,000 global customer engagement professionals by earning a Braze Certification.

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Browse by category

Learning Paths

Enhance your skill set with curated course collections organized by role, skill, or channel.

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Courses

Strengthen your customer engagement skill set with our full course catalog.

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Quick Tips

Learn high-impact dashboard tasks in just a few minutes.

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Use Cases

Turn your customer engagement ideas into real business impact with our Use Cases and Playbooks—tailored to your marketing goals, industry, and more.

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Live Training

Master powerful Braze features with guidance from our expert trainers.

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Hear from our learners

 

 

"Investing in Braze [live training sessions] is a foundational decision we should just make because of the collaboration, inspiration, and all the benefits it brings. There's no downside—it's all upside."

 

James Damaa

Senior Manager - Global Strategic Data Capability

"I was astounded by how well I grasped the Braze platform through their certification process. It was such a stark contrast to my experiences with other platforms, like Salesforce Marketing Cloud. My Braze experience gave me so much confidence as a learner."

 

Carissa Cichacki

Marketing Automation Program Manager

"With Braze Certifications, we’re cutting our new consultant ramp time by 50%, meaning we've shortened the window of how soon we can start driving value for our customers."

 

Michael Burton

CEO

Monetization and Conversion Playbook
Learn how to use Braze to execute monetization strategies
FREE
20
English include-in-search en-us On-Demand sanity
Messaging Integration Basics
Add Braze messaging channels with the SDK.
FREE
40
English include-in-search en-us On-Demand sanity
Create Custom Agents with Agent Console
Create and deploy AI agents in Braze.
FREE
40
English Beginner new include-in-search en-us Engagement Strategy On-Demand AI & Personalization sanity
Dashboard Setup
Perform key dashboard administration tasks as you get started with Braze.
FREE
30
English Beginner include-in-search en-us On-Demand sanity
Troubleshooting in Braze Webinar
Troubleshoot like a pro and launch Braze campaigns with total confidence
FREE
30
English Beginner include-in-search en-us On-Demand Testing & Optimization sanity
Localization in Braze
Learn different methods to localize messages in Braze
FREE
30
English Beginner new include-in-search en-us Engagement Strategy localization
Webhook Basics
Send messages from Braze to other systems.
FREE
15
Webhook English Intermediate new include-in-search en-us On-Demand sanity
Configuração do dashboard
Execute as principais tarefas de administração do dashboard quando começar a usar a Braze
30
Beginner Português pt-br On-Demand Setup remove-from-search
[HEADING] Comece com o treinamento ao vivo da Braze
Adquira as habilidades necessárias para navegar na Braze com confiança por meio desta coleção de sessões de treinamento ao vivo. Aprenda os fundamentos do dashboard da Braze e, em seguida, personalize seu aprendizado com sessões de casos de uso com foco em ativação, retenção, winback e muito mais.
Not currently available
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Create AI Item Recommendations
Recommend the right items for every customer at scale.
FREE
35
English has-certification Intermediate include-in-search en-us On-Demand sanity
How to Delete a User Profile
Use Braze-to-Braze webhooks (API calls) to delete user profiles from your dashboard.
FREE
9
Advanced include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting Data Settings
AI Fundamentals
Learn the fundamental concepts of how machine learning works.
FREE
4 Courses
English has-certification Beginner include-in-search en-us On-Demand AI & Personalization
Campaign and Data Planning
Develop and implement a data strategy to run powerful campaigns and analyze performance effectively.
FREE
5 Courses
English Beginner include-in-search en-us On-Demand
SMS Fundamentals
Send effective and compliant text messages
FREE
2 Courses
English Beginner include-in-search en-us On-Demand SMS, MMS & RCS
Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
FREE
15
English Beginner include-in-search en-us On-Demand sanity
Noções básicas de segmentação
Direcione seus esforços para o público certo com a segmentação
20
Beginner Português pt-br Engagement Strategy On-Demand Audience & Targeting remove-from-search
Noções básicas de dados da Braze
Uma introdução ao uso de dados com a Braze
15
Beginner Português pt-br On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Retention and Loyalty Playbook
Implement strategies and campaigns to increase customer retention and promote loyalty.
20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
[HEADING] Integrate braze
Build technical skills to integrate the Braze SDK into your platform, ingest your brand's essential data, and connect with partner solutions.
FREE
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Cloud Data Ingestion
Power Braze with data from your cloud
FREE
15
English Advanced include-in-search en-us On-Demand Data Strategy Reporting & Analytics Data Settings sanity
Monetization and Conversion Playbook
Learn how to use Braze to execute monetization strategies
20
Email Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Testing & Optimization In-App Message QSR Multichannel Push Notification
Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples.
20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retail & eCommerce Financial Services Media & Entertainment
Understanding Your Audience
Use lifecycle marketing to understand customer needs and nurture long-term relationships.
30
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel remove-from-search
The Craft of Customer Engagement
Create meaningful conversations that boost retention and growth.
30
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel remove-from-search
Data and Technology in Customer Engagement
Leverage data and technology to enhance your customer engagement strategy.
20
Partner Integrations Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Testing & Optimization Multichannel Data Strategy Reporting & Analytics Data Settings
Display User Milestones with Content Cards
Dynamically display personalized progress and milestones using Content Cards
Use Cases English include-in-search auto-register en-us Content Card
Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
15
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
[HEADING] Complete a Learning Path for 100% Off Certification
Complete any eligible Braze Certification Learning Path between January 5–31.
Not currently available
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In-App Message Basics
Engage your users directly from your app or website with in-app messages.
FREE
20
Beginner include-in-search en-us On-Demand Activation Audience & Targeting AI & Personalization In-App Message Financial Services
How to Test Custom Event Properties
Test that your event property metadata correctly displays in your message when the desired event is triggered.
FREE
7
Email Intermediate include-in-search auto-register Quick Tips en-us On-Demand Campaigns & Journey Creation Audience & Targeting
[HEADING] Complete a Bootcamp for 50% Off Certification
Complete any Braze Certification Bootcamps between January 5–31.
Not currently available
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Push Fundamentals
Engage users with timely push messages.
FREE
3 Courses
English Beginner include-in-search en-us On-Demand Push Notification
Technical Marketing Expert
Design and implement technical solutions for a Braze integration that align with your brand's customer engagement goals.
FREE
11 Courses
English has-certification Advanced include-in-search en-us On-Demand
How to Create a Catalog Call
Add a Catalog call to your messages for dynamic item recommendations.
FREE
3
Email Beginner include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings Setup
How to Use Canvas Entry Properties for Personalization
Elevate your customer journey personalization.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Set Up a Campaign
Learn the basics campaign setup, delivery, targeting, and conversions.
FREE
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting
[CALLOUT] Calendário de treinamentos ao vivo
Encontre os cursos ideais para sua função e necessidades de negócios. | [Veja próximos eventos](/calendar) | live-training
Not currently available
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How to use In-App Message Templates and the IAM Editor
Create engaging and beautiful in-app experiences.
FREE
5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message
Em Português: Braze Certified Practitioner Bootcamp | Replay: May 8, 2026
Domine estratégias de engajamento e prepare-se para o exame de Certificação Braze.
FREE
120
Live Training has-certification Beginner new include-in-search auto-register Português pt-br sanity
A arte do engajamento de clientes
Uma introdução às práticas de engajamento de clientes que ajudam sua marca a construir relacionamentos duradouros com os clientes.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Dados e tecnologia no engajamento do cliente
Aproveite dados e tecnologia para aprimorar sua estratégia de engajamento do cliente.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Playbook de monetização e conversão
Aprenda a usar o Braze para executar estratégias de monetização
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Playbook de ativação de clientes
Crie campanhas de ativação para a sua marca com base em uma biblioteca de exemplos de casos de uso
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
[HEADING] Learn by Role
Focused training for your role
Not currently available
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Email Composition Fundamentals
Learn to efficiently compose emails in Braze.
FREE
4 Courses
Email English Beginner include-in-search en-us On-Demand
[HEADING] Aprenda por Função
Treinamento focado na sua função.
Not currently available
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[HEADING] Aprenda por Tópico ou Indústria
Explore trilhas de aprendizagem que focam em uma habilidade específica, indústria ou tópico central de marketing.
Not currently available
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[CALLOUT] Trilha de aprendizagem de practitioner
Domine o básico e obtenha a certificação. | [Comece](/path/practitioner-pt-br) | live-training
Not currently available
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[HEADING] Descubra, planeje, execute
Inspire-se em casos de uso de engajamento do cliente que você pode implementar na Braze. Em seguida, planeje as principais campanhas do seu negócio e defina a estratégia de dados necessária para apoiar seus objetivos de engajamento.
Not currently available
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Upgrade Free Subscription Members to Premium
Upgrade free trial members to premium subscriptions for a fitness app.
FREE
6
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Travel & Hospitality Financial Services
Liquid: Date and Time Manipulation
Personalize messages with advanced date and time manipulation.
FREE
10
Intermediate include-in-search en-us On-Demand AI & Personalization
Advanced Liquid Live Training Companion
Resources for the Advanced Liquid Live Training Course
FREE
English en-us On-Demand remove-from-search
Personalize Your Messages with Liquid
Learn how to use Liquid to dynamically insert personalized data into your message campaigns
FREE
50
English has-certification Intermediate include-in-search en-us On-Demand sanity
How to Select an Item from a Catalog
Learn how to make Direct Selection and Selections with Braze Catalogs.
FREE
6
Email Intermediate include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings
SDK Integration Basics
Explore the basics of integrating the Braze SDK.
FREE
30
English include-in-search en-us On-Demand sanity
Export Your Braze Data
Export data from the Braze platform.
FREE
20
English include-in-search en-us On-Demand sanity
[HEADING] Get started with Braze
Acquire the skills needed to navigate Braze confidently through this collection of live training sessions. Learn the fundamentals of the Braze dashboard, then tailor your learning with use case sessions focusing on activation, retention, win-back, and more.
FREE
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Mensajería multicanal
Impulsa el compromiso del cliente con una estrategia de mensajería multicanal.
20
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Connected Content
In this live training course, you'll learn to boost customer engagement and conversions with Connected Content.
FREE
90
Partner Integrations Live Training Advanced include-in-search en-us AI & Personalization
Brazeを始めよう:離脱気味なユーザーを自然に呼び戻す
ライブ形式で離脱気味なユーザーを、マルチチャネルのリマインド施策で呼び戻す方法を学びましょう
FREE
60
Live Training include-in-search ja 한국어
Email Messaging with Braze
Discover the essentials of email marketing with Braze.
FREE
120
Email Live Training Beginner include-in-search en-us Campaigns & Journey Creation
Personalization Essentials
Explore the basics of personalization in Braze and get started with Liquid, Connected Content, and Catalogs.
FREE
120
Live Training Beginner include-in-search en-us Activation AI & Personalization Retention
Winback and Sunset Strategies for Lasting Engagement
Reengage users and manage sunsetting with automated Braze workflows.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Retention
Seamless Reengagement with Targeted Reminders
Reengage lapsed users with cross-channel reminders
FREE
60
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Retention
Who is a Braze Marketing Specialist?
Understand the role of a Braze Marketer to advance your career and improve your engagement strategies
FREE
5
English has-certification Intermediate include-in-search en-us On-Demand sanity
Practitioner Bootcamp + 50% off Certification (EN, Virtual)
Learn the Braze basics of how to ingest data, segment users, build campaigns, and orchestrate multi-step, multi-channel journeys in Canvas Flow. The session concludes with time to attempt your Practitioner Certification at 50% off ($25 USD)!
FREE
180
Live Training has-certification Beginner en-us Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
Marketing Specialist Bootcamp + 50% off Certification (EN, Virtual)
Braze Certified Marketing Specialists drive best-in-class customer marketing strategies that shape the complete end-to-end customer journey using Braze. The session concludes with time to attempt your Marketer Certification at 50% off! ($50 USD)
FREE
180
Live Training has-certification Intermediate en-us Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
Send Messages with WhatsApp
Build dynamic, interactive conversations with WhatsApp.
FREE
60
English Beginner include-in-search en-us On-Demand sanity
Machine Learning Fundamentals
Learn about the key subtypes of machine learning
FREE
30
English include-in-search en-us On-Demand AI & Personalization Data Strategy Data Settings Content Card sanity
How to Import Data Into Catalogs
Import data into Braze Catalogs to power personalized messages.
FREE
4
Beginner include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings
[HEADING] Set up your workspace and integrate Braze
Build technical skills to integrate the Braze SDK into your platform, ingest your brand's essential data, and connect with partner solutions.
FREE
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[CALLOUT] Practitioner Learning Path
Master the basics and get certified. | [Get Started](/path/braze-practitioner) | live-training
FREE
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[HEADING] Discover, plan, execute
Get inspired by customer engagement use cases you can implement in Braze. Then, plan your business' top campaigns and strategize the data you'll need to support your engagement goals.
FREE
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Digital Strategist Bootcamp + 50% off Certification (EN, Virtual)
This 4-hour bootcamp prepares you for the Digital Strategist Certification, with a focus on campaign planning, optimization, and leveraging data for powerful messaging.
FREE
Live Training has-certification Advanced en-us Bootcamps
[HEADING] Get started with Braze live training
Acquire the skills needed to navigate Braze confidently through this collection of live training sessions. Learn the fundamentals of the Braze dashboard, then, tailor your learning with use case sessions focusing on activation, retention, winback, and more.
Not currently available
cta-link-label-View Live Training Calendar-link-calendar
Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples
FREE
20
English include-in-search en-us On-Demand sanity
[HEADING] Playbooks
Não sabe por onde começar? Nossos Playbooks selecionados orientam você por casos de uso de engajamento do cliente relevantes para seus objetivos de negócios ou setor.
Not currently available
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Dynamically Personalize Landing Pages with Liquid
Apply Liquid logic to personalize content on landing pages using Braze profile data.
FREE
2
English Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand AI & Personalization Landing Pages
WhatsApp Fundamentals
Start engaging customer conversations with WhatsApp.
FREE
2 Courses
English Beginner include-in-search WhatsApp en-us On-Demand
[HEADING] Webinars e eventos
Saiba mais sobre lançamentos de produtos, casos de uso de clientes e liderança de pensamento em engajamento do cliente.
Not currently available
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Segmentation: 日本語ライブトレーニング(90分)
Brazeでセグメントを作成しターゲティングする方法を学びます。
FREE
90
Onboarding Live Training Beginner include-in-search ja 日本語 Audience & Targeting
[HEADING] 📊 New! Data Workshop + Free Data Essentials Badge exam
In our newest data workshop, we’ll cover Braze data ingestion, organization, and export to external tools for deeper analysis. We'll also explore best practices for using data efficiently to create personalized, impactful user experiences. Attend a session to receive a code for a free attempt on your <strong>Data Essentials Badge exam</strong>.
FREE
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[HEADING] Integrar a Braze
Desenvolva habilidades técnicas para integrar com sucesso o SDK da Braze em sua plataforma, ingerir os dados essenciais da sua marca e conectar-se com soluções de parceiros.
Not currently available
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[HEADING] Configuração de espaço de trabalho e canais
Seu guia essencial para navegar no dashboard e habilitar seus primeiros canais de comunicação.
Not currently available
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[HEADING] Integrações técnicas
Integre-se perfeitamente com as principais plataformas para enriquecer seus dados e aprimorar seus fluxos de trabalho.
Not currently available
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[HEADING] ✨ AI Fundamentals Learning Path
Ready to join the AI conversation? Our brand-new AI Fundamentals Learning Path is built to help you master the core concepts behind this game-changing technology. You’ll learn the what, why, and how of modern AI, so you can leverage these insights to create more impactful customer experiences.
Not currently available
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[HEADING] 🛍️ Customer-Centric Engagement in Your Industry
Now you can access learning content tailored specifically for you! We’re excited to launch two new learning paths for customers in the <strong>Retail</strong> and <strong>Financial Services</strong> verticals. These new paths are designed for the unique challenges and opportunities in your industry. Plus, get a Braze Use Case Playbook to learn top Braze applications for these industries.
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[HEADING] Destaque de lançamento de produto
Domine os recursos mais recentes e as melhorias da plataforma passo a passo.
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[HEADING] Novas perspectivas
Novo currículo desenvolvido para ajudar você a dominar a jornada do cliente.
Not currently available
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Master Email Deliverability
Master email deliverability to maintain top-notch email deliverability through onboarding and beyond.
FREE
6 Courses
Email English has-certification Beginner include-in-search en-us On-Demand
[HEADING] Descubra casos de uso
Essas experiências de microlearning orientam você sobre como criar campanhas populares e jornadas de clientes no dashboard da Braze em 10 minutos ou menos.
Not currently available
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[HEADING] 🔗 The Braze MCP Server
Unlock AI-generated insights for your Braze campaigns using natural language queries. Easily understand performance metrics, optimize strategies, and share findings with your team. The Braze MCP Server, now in beta, connects your data to AI clients like Claude, Cursor, and ChatGPT, enabling seamless analysis and decision-making.
Not currently available
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Optimize Customer Engagement with BrazeAI™
Maximize your marketing impact with the robust suite of Braze artificial intelligence tools.
FREE
9 Courses
English has-certification Intermediate include-in-search en-us On-Demand
Data and Technology in Customer Engagement
Leverage data and technology to enhance your customer engagement strategy.
FREE
20
English include-in-search en-us On-Demand sanity
Continue Your Streak Messaging
Engage users with continuous streak messaging.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retention Multichannel
Transfer Figma assets to Braze
Streamline creative development by syncing designs from Figma to Braze in minutes.
FREE
2
English Beginner new include-in-search auto-register Quick Tips en-us On-Demand Campaigns & Journey Creation sanity
Transfer Canva email templates to Braze
Launch email campaigns faster by exporting finalized templates from Canva to Braze.
FREE
3
English Beginner new include-in-search auto-register Quick Tips en-us On-Demand Campaigns & Journey Creation sanity
Braze Dashboard Basics
This course will teach you where to find most of the administrative and technical tools you need within the dashboard and how to use them to finish common setup tasks.
English en-us On-Demand remove-from-search
Testes e solução de problemas
Teste e solucione problemas da sua integração do SDK.
FREE
45
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Get Started with BrazeAI™ Operator
Your built-in AI assistant in the Braze dashboard.
FREE
2
English Beginner new include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization sanity
Mapeamento da jornada de usuário com momentos significativos
Projetar jornadas do cliente orientadas por ações e momentos significativos
FREE
30
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Playbook de retenção e fidelidade
Implemente estratégias e campanhas para aumentar a retenção de clientes e promover a fidelidade.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
[HEADING] Planeje sua estratégia
Crie jornadas de usuário envolventes que gerem momentos significativos para seus clientes.
Not currently available
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[HEADING] Configure seu espaço de trabalho e integre a Braze
Desenvolva habilidades técnicas para integrar o SDK da Braze em sua plataforma, ingerir os dados essenciais da sua marca e conectar-se com soluções de parceiros.
Not currently available
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Create Product Recommendations Using Catalog Data
Send personalized and detailed product recommendations to customers using Catalog data
FREE
12
Email Use Cases English Advanced include-in-search auto-register en-us On-Demand Campaigns & Journey Creation Retention Retail & eCommerce
Playbook de varejo & e-commerce
Execute casos de uso comuns de Varejo & e-commerce no painel do Braze.
FREE
45
Partner Integrations Onboarding Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Audience & Targeting In-App Message Multichannel sanity
Grow Your Audience with Landing Pages
Build a landing page to grow your email subscriber list.
FREE
7
Use Cases English Beginner include-in-search auto-register en-us On-Demand Activation Audience & Targeting Landing Pages
Craft Personalized Experiences with AI Item Recommendations
Boost your messaging impact with AI-driven personalization.
FREE
10
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand AI & Personalization sanity
New Loyalty Member Onboarding
Create loyalty experiences that reward users for the actions they’ve taken.
FREE
5
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retention Retail & eCommerce QSR Multichannel
Premium Upselling
Hone in on your user’s reasons for using your product and gradually upsell based on their why.
FREE
5
Use Cases English Advanced include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Target Lapsing Users with Canvas
Create a journey to target lapsing users with Canvas
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Retail & eCommerce Playbook
Execute common Retail & eCommerce use cases in the Braze dashboard.
FREE
45
Partner Integrations Onboarding Use Cases English Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting In-App Message Multichannel sanity
Advanced Liquid
Insert dynamic data into your messages using Liquid.
FREE
120
Live Training Advanced include-in-search en-us AI & Personalization
Desenvolvedor
Desenvolva conhecimento técnico e habilidades para uma ingestão de dados bem-sucedida e integração de canais de mensagens com a Braze.
FREE
4 Courses
has-certification Intermediate include-in-search Português pt-br On-Demand
Integração da Braze à stack de tecnologia
Enriqueça a Braze e o seu ecossistema de tecnologia ao conectá-los.
FREE
5 Courses
Beginner include-in-search Português pt-br On-Demand
Compartilhamento de dados do Snowflake
Assuma o controle dos seus dados com o compartilhamento de dados do Snowflake.
FREE
10
Intermediate include-in-search Português pt-br On-Demand Data Strategy Reporting & Analytics Data Settings sanity
Engage and Retain with Personalised Recommendations
Connect users with what they want and need.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Audience & Targeting
Brazeを始めよう:離脱したユーザーを呼び戻すか配信停止の判断
ライブ形式で離脱したユーザーを呼び戻すか配信停止するか、適切なコミュニケーションを学びましょう。
FREE
60
Live Training include-in-search ja 한국어
Anonymous Users
Learn about anonymous users and their business value.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting Multichannel
Practitioner Bootcamp + 50% off Certification (ES, Virtual)
Aprende los fundamentos de Braze para recolectar datos, segmentar usuarios, crear campañas y organizar recorridos multicanal en Canvas Flow. La sesión concluye con tiempo para intentar obtener tu certificación de Profesional en Braze.
FREE
180
Live Training has-certification es Español Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
Braze MCP Server: Conversational Access to Engagement Data
Unlock AI-generated insights for your Braze campaigns.
FREE
3
English has-certification Intermediate include-in-search en-us On-Demand sanity
How to Use Braze Audience Sync
Extend the reach of your campaigns to many of the top social and advertising technologies.
FREE
4
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Data Settings
Optimize RCS Design Across Devices
Learn how to design RCS messages for iOS and Android
FREE
5
include-in-search auto-register Quick Tips Engagement Strategy Testing & Optimization SMS, MMS & RCS
How to Create a Push Primer
Learn about push primers and how to craft an in-app message that prompts users to accept push notifications from your brand.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Push Notification
How does Decisioning Studio measure value?
Learn how results are calculated for optimized messaging.
FREE
3
English auto-register Quick Tips en-us On-Demand Reporting & Analytics
A/B Test an RCS Message and an SMS
A/B test RCS messages and SMS performance in a campaign
FREE
5
English Beginner include-in-search auto-register Quick Tips en-us On-Demand Testing & Optimization Setup SMS, MMS & RCS
Cloud Data Ingestion
Potencialize o Braze com dados da sua nuvem
FREE
15
Advanced include-in-search Português pt-br On-Demand Data Strategy Reporting & Analytics Data Settings sanity
Crie conteúdo com o BrazeAI™ Operator
Crie conteúdo impecável e alinhado à marca em segundos.
FREE
4
Beginner new include-in-search auto-register Quick Tips Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation AI & Personalization sanity
Marketing Strategy Expert
Lead engagement data strategy and message optimization efforts that drive business outcomes.
FREE
14 Courses
English has-certification Advanced include-in-search en-us On-Demand
Customer Engagement
Craft customer-centric journeys that foster engagement and loyalty with a use case playbook.
FREE
7 Courses
English has-certification Beginner include-in-search en-us On-Demand
Practitioner
Everything you need to master the basics of campaign and Canvas setup, journey planning, audience segmentation, data management, and reporting.
FREE
8 Courses
English has-certification Beginner include-in-search en-us On-Demand
Marketing Specialist
Master the Braze dashboard with tactical skills in journey orchestration, personalization, multivariate testing, and more.
FREE
11 Courses
English has-certification Intermediate include-in-search en-us On-Demand
Crie jornadas de compra relevantes e conectadas
Crie jornadas de compra conectadas entre experiências físicas e digitais.
FREE
Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Web Developer
Dive into the Braze Web SDK through a practice integration tutorial
FREE
9 Courses
English Intermediate include-in-search en-us On-Demand
Especialista em marketing técnico
Estruture sua pilha técnica e a integração com a Braze.
FREE
11 Courses
has-certification Intermediate include-in-search Português pt-br On-Demand
Journey Orchestration with Canvas
Master the art of customer engagement with our flagship tool, Canvas.
FREE
3 Courses
Beginner include-in-search en-us On-Demand
Data-Driven Messaging Strategy
Create a data-driven messaging strategy by leveraging the testing, analytics, and reporting features in Braze.
FREE
4 Courses
English Beginner include-in-search en-us On-Demand
Data Essentials
Master the basics of data in Braze to unlock insights and elevate your customer engagement strategies.
FREE
4 Courses
English has-certification Beginner include-in-search en-us On-Demand
Customer-Centric Transformation for Financial Services
Level up your financial services engagement strategy.
FREE
4 Courses
English has-certification Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Financial Services Multichannel
Dashboard Discovery: 日本語ライブトレーニング(60分)
Brazeのダッシュボードの基本的な使い方をトレーナーから学ぶことができます。
FREE
60
Onboarding Live Training Beginner include-in-search ja 日本語
Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
English Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Data Settings sanity
Marketer Playbook
Execute customer engagement use cases as a Braze Marketer.
FREE
30
English has-certification Intermediate include-in-search en-us On-Demand sanity
Create a Welcome Journey
Create a welcome journey for a SaaS company.
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Financial Services
Send Price Drop Notifications Using Catalog Data
Send price drop alerts to customers about products they are interested in using Braze Catalog data.
FREE
12
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Media & Entertainment Push Notification Data Strategy
Planejamento de dados
Identificar os dados de campanha necessários e crie estratégias para integrá-los à Braze.
FREE
15
include-in-search Português pt-br On-Demand
Create Customer Journeys with Canvas
This course offers a self-paced alternative to the Experience Orchestration with Canvas live training course
FREE
45
English has-certification Intermediate include-in-search en-us On-Demand sanity
Noções básicas de integração de mensagens
Adicione canais de mensagens da Braze com o SDK.
FREE
40
Beginner include-in-search Português pt-br On-Demand sanity
Integre a Braze ao seu stack de tecnologia
Combine o poder da Braze com outras tecnologias
FREE
15
Intermediate include-in-search Português pt-br On-Demand sanity
The Craft of Customer Engagement
An introduction to customer engagement practices that help your brand build lasting relationships with customers.
FREE
30
English include-in-search en-us On-Demand sanity
Planejamento de dados
Identifique os dados necessários da campanha e defina estratégias para integrá-los ao Braze.
FREE
15
Beginner include-in-search Português pt-br On-Demand Data Strategy Data Settings sanity
Use Geofencing to Power Location-Based Messaging
Target users with real-time messaging based on their location.
FREE
5
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce
Noções básicas de REST API
Conecte-se ao Braze usando nossa REST API.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Noções básicas de dados da Braze
Uma introdução ao uso de dados com o Braze.
FREE
15
Beginner include-in-search Português pt-br On-Demand sanity
Quem é um especialista em marketing da Braze?
Entenda o papel de um profissional de marketing da Braze para impulsionar sua carreira e aprimorar suas estratégias de engajamento
FREE
5
Beginner include-in-search Português pt-br On-Demand sanity
Fundamentos da integração do SDK
Explore o básico da integração do SDK da Braze.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Dynamic Data Display with Liquid
Learn how to use Liquid tags to dynamically display and manipulate data in your message campaigns.
FREE
60
English has-certification Intermediate include-in-search en-us On-Demand sanity
Build Content with BrazeAI™ Operator
Create masterful, on-brand content in seconds.
FREE
4
English Beginner new include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation AI & Personalization sanity
Fundamentos de IA Generativa
Comprende los conceptos fundamentales de la inteligencia artificial generativa y sus diversas aplicaciones.
FREE
10
Beginner include-in-search es Español On-Demand sanity
Engajamento de clientes com a Braze
Uma introdução à arte do engajamento de clientes com o Braze.
FREE
15
Beginner include-in-search Português pt-br On-Demand sanity
Introdução ao Analytics Dashboard
Avalie insights de canal e de engajamento usando o Analytics Dashboard.
FREE
20
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Configuração do WhatsApp
Desenvolva os principais conhecimentos e habilidades necessários para configurar e manter sua integração entre WhatsApp e Braze
FREE
60
Beginner include-in-search Português pt-br On-Demand sanity
Decodificando a Inteligência Artificial
Compreenda os conceitos fundamentais de inteligência artificial e suas diversas aplicações.
FREE
10
has-certification Beginner include-in-search Português pt-br On-Demand AI & Personalization sanity
Noções básicas de webhooks
Envie mensagens do Braze para outros sistemas.
FREE
15
Webhook Intermediate new include-in-search Português pt-br On-Demand sanity
Fundamentos de Aprendizado por Reforço
Entender como agentes de decisão aprendem e tomam decisões
FREE
20
has-certification Beginner include-in-search Português pt-br On-Demand sanity
Fundamentos dos canais de mensagens na Braze
Conheça os principais canais de mensagens no Braze.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Introdução ao Canvas Flow
Aprenda a usar os canvas para obter a melhor orquestração de jornada do cliente da categoria
10
Beginner Português pt-br Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Planejamento de campanhas
Identifique os principais casos de uso da sua marca e os dados necessários para sustentá-los
FREE
10
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Opt-ins e permissões de e-mail
Coletar e gerenciar o consentimento de envio de mensagens dos usuários.
FREE
40
Beginner include-in-search Português pt-br On-Demand sanity
Testes A/B e Multivariados
Melhore o desempenho das mensagens configurando testes multivariados com sucesso.
FREE
35
Partner Integrations Intermediate include-in-search Português pt-br Engagement Strategy On-Demand Testing & Optimization Multichannel Push Notification sanity
Seja proativo com a Predictive Suite
Aprenda a prever eventos e a alcançar seus usuários de forma eficaz nos momentos mais oportunos usando a Predictive Suite.
FREE
10
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Envio de mensagens multicanal
Aumente o engajamento dos clientes com uma estratégia de mensagens multicanal.
FREE
20
Onboarding has-certification Beginner include-in-search Português pt-br On-Demand Multichannel sanity
Personalize suas mensagens com Liquid
Aprenda a usar o Liquid para inserir dinamicamente dados personalizados em suas campanhas de mensagens
FREE
50
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Email Deliverability SOS: How to Respond to Common Issues
Explore common email deliverability issues and learn how to address them.
6
Email Beginner include-in-search en-us On-Demand Setup
Domine a entregabilidade de e-mail
Domine a entregabilidade de e-mail para manter uma entregabilidade de altíssimo nível durante o onboarding e além.
FREE
6 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
Introdução ao Canvas
Aprenda Canvas para uma orquestração de jornada do cliente de ponta.
FREE
10
Onboarding has-certification Beginner include-in-search Português pt-br On-Demand sanity
Envio de mensagens multicanal
Aumente o engajamento do cliente com uma estratégia de envio de mensagens multicanal
20
Beginner Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Varejo centrado no cliente
Eleve sua estratégia de engajamento no varejo.
FREE
4 Courses
has-certification Intermediate include-in-search Português pt-br On-Demand
Fundamentos do Connected Content
Aprenda a usar o Connected Content para trazer dados em tempo real para suas mensagens.
FREE
35
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Gerenciamento de dados
Implementar uma estratégia eficaz de gerenciamento de dados.
FREE
10
has-certification Beginner include-in-search Português pt-br On-Demand sanity
Criar agentes personalizados com o Agent Console
Crie e implemente agentes de IA no Braze.
FREE
45
Beginner new include-in-search Português pt-br Engagement Strategy On-Demand AI & Personalization sanity
Brazeを始めよう:成果を生み出す施策設定の基礎:ライブトレーニング
ライブ形式でBrazeトレーナーからBrazeの施策を始めるための主要機能を学びましょう
FREE
120
Live Training Beginner include-in-search ja 日本語
Varejo centrado no cliente para gerar resultados
Eleve o nível do seu marketing de varejo com uma estratégia centrada no cliente.
FREE
30
Beginner include-in-search Português pt-br Engagement Strategy On-Demand sanity
En español: Braze Certified Practitioner Bootcamp | Replay: July 30, 2025
Domina las estrategias de engagement y prepárate para el examen de certificación Braze
FREE
2 hr 30 min
Live Training has-certification Beginner include-in-search auto-register es Español sanity
Foundations for Effective Campaigns
Learn core Braze features with a live Braze trainer.
FREE
120
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics
Customer Engagement Workshop | Replay: Jan 28, 2026
This on-demand workshop helps you create meaningful, trust-based customer engagement using data, empathy, and smart personalization
FREE
90
Live Training English has-certification Beginner include-in-search auto-register en-us Engagement Strategy sanity Training Replay
Driving First Transactions
Build a real-world Canvas to drive user interactions.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization
Compreendendo seu público
Use estratégias de marketing de ciclo de vida para compreender as necessidades e experiências dos seus clientes e cultivar relacionamentos de longo prazo
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
En español: Estrategias de Customer Engagement | Replay: Apr 30, 2026
Domina el Customer Engagement uniendo empatía y datos con Braze
FREE
90
Live Training has-certification Beginner new include-in-search auto-register es Español Engagement Strategy sanity Training Replay
Experience Orchestration with Canvas Flow
Strategize, build, and execute different journeys within a user lifecycle.
FREE
90
Live Training Intermediate include-in-search en-us Campaigns & Journey Creation Testing & Optimization
Em Português: Braze Certified Marketing Specialist Bootcamp | Replay: Jan 13, 2026
Domine o painel Braze com habilidades práticas em orquestração de cursos, personalização, testes multivariados e muito mais
FREE
2 hr 30 min
Live Training has-certification Intermediate new include-in-search auto-register Português pt-br sanity
SMS Messaging with Braze
Learn how to send and receive text messages from customers in an effective, informative, and compliant manner.
FREE
90
Live Training English Beginner include-in-search en-us Campaigns & Journey Creation Reporting & Analytics SMS, MMS & RCS
Playbook para Especialistas de Marketing
Coloque em prática casos de uso de engajamento de clientes como profissional de marketing da Braze.
FREE
30
Intermediate include-in-search Português pt-br On-Demand sanity
Inscrições em canais
Aproveite estados de inscrição de canal nas suas mensagens.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Melhore o desempenho de e-mail
Monitore e responda aos dados de desempenho de e-mail.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Automatize a tomada de decisões com a Intelligence Suite
Automatize a tomada de decisões com insights baseados em dados.
FREE
5
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
En español: Braze Certified Marketing Specialist Bootcamp | Replay: Mar 9, 2026
Domina el panel de Braze con habilidades tácticas en orquestación de recorridos, personalización, pruebas multivariantes y mucho más
FREE
2 hr 30 min
Live Training has-certification Intermediate new include-in-search auto-register es Español sanity
Envie mensagens com o WhatsApp
Crie conversas dinâmicas e interativas com o WhatsApp.
FREE
60
Beginner include-in-search Português pt-br On-Demand sanity
Data Planning
Identify the required campaign data and strategize how to integrate it into Braze.
FREE
15
English Beginner include-in-search en-us On-Demand Data Strategy Data Settings sanity
Transferir modelos de e-mail do Canva para o Braze
Lance campanhas de e-mail mais rapidamente exportando modelos finalizados do Canva para o Braze.
FREE
3
Beginner new include-in-search auto-register Quick Tips Português pt-br On-Demand Campaigns & Journey Creation sanity
Developer
Build technical knowledge and skills for successful data ingestion and message channel integration with Braze.
FREE
4 Courses
English has-certification Intermediate include-in-search en-us On-Demand
Braze Tech Stack Integration
Enrich Braze and your technology ecosystem by connecting them together.
FREE
5 Courses
English Beginner include-in-search en-us On-Demand
Escale seus envios de e-mail
Realize um aquecimento de IP eficaz para horários de pico de envio.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Exporte seus dados da Braze
Exporte dados da plataforma Braze.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Stack técnico da Braze e parceiros Alloy
Aumente a eficiência e o impacto com um stack de tecnologia bem projetado
FREE
15
Partner Integrations Beginner include-in-search Português pt-br On-Demand sanity
[HEADING] Become a Braze Certified Practitioner
Learn to use customer data, audience segmentation, campaign creation, and Canvas to enhance customer experiences. Then, put your knowledge to the test by taking our Braze Practitioner certification exam.
Not currently available
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[HEADING] Plan your strategy
Design compelling user journeys that create meaningful moments for your customers.
FREE
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[CALLOUT] Engajamento do cliente com a Braze
Aprenda a guiar seus usuários por jornadas centradas no cliente. | [Comece](/customer-engagement-with-braze-pt-br) | live-training
Not currently available
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Crie experiências personalizadas com o AI Item Recommendations
Aumente o impacto das suas mensagens com personalização orientada por IA.
FREE
10
Advanced include-in-search auto-register Português pt-br Engagement Strategy On-Demand AI & Personalization sanity
Transfira ativos de mídia do Canva para o Braze
Automatize a transferência de ativos e acelere a entrega de campanhas com o Canva to Braze export.
FREE
3
Beginner include-in-search auto-register Quick Tips Português pt-br On-Demand Campaigns & Journey Creation sanity
Transfira recursos do Figma para o Braze
Otimize o desenvolvimento criativo sincronizando designs do Figma para o Braze em poucos minutos.
FREE
2
Beginner new include-in-search auto-register Português pt-br On-Demand Campaigns & Journey Creation sanity
Como o Decisioning Studio mede valor?
Saiba como os resultados são calculados para mensagens otimizadas.
FREE
3
Beginner include-in-search auto-register Quick Tips Português pt-br On-Demand Reporting & Analytics sanity
Higiene de lista de e-mails
Aprenda sobre a importância da higiene de lista de e-mails e como manter listas de destinatários saudáveis e ativas com o Braze.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Introdução relatórios e análises de dados na Braze
Acesse e avalie a análise de dados no dashboard da Braze
20
Beginner Português pt-br On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Engajamento do cliente com a Braze
Uma introdução à arte do engajamento do cliente com a Braze.
15
Beginner Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Direcione usuários em risco de abandono com o Canvas
Crie uma jornada para segmentar usuários em risco de abandono com o Canvas
FREE
Intermediate include-in-search auto-register Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Comece a usar o BrazeAI™ Operator
Seu assistente de IA integrado ao dashboard da Braze.
FREE
2
Beginner new include-in-search auto-register Quick Tips Português pt-br On-Demand AI & Personalization sanity
Exibição dinâmica de dados com Liquid
Aprenda a usar tags Liquid para exibir e manipular dados dinamicamente em suas campanhas de mensagens.
FREE
60
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Categorias de dados da Braze
Conheça as diferentes categorias de dados armazenados na Braze e como cada tipo é usado em campanhas de marketing e de mensagens.
FREE
20
Beginner include-in-search Português pt-br On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Data Settings sanity
Crie AI Item Recommendations
Recomende os itens certos para cada cliente em escala.
FREE
35
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Coleta de dados
Aprenda como a Braze coleta e organiza os dados dos clientes para que você possa criar uma estratégia de ingestão de dados para a sua marca.
FREE
20
Beginner include-in-search Português pt-br On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Data Strategy Data Settings sanity
Otimize seus testes multivariados com os recursos Winning e Personalized
Aprimore sua estratégia de testes com os recursos do BrazeAI™.
FREE
20
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Fundamentos do WhatsApp
Aprenda a configurar o WhatsApp com a Braze, criar e gerenciar modelos de mensagem e enviar campanhas e jornadas no Canvas.
FREE
2 Courses
Beginner include-in-search WhatsApp Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Setup
Admin & Dashboard Management
Manage user access for your organization and implement best practices for dashboard maintenance.
FREE
10
Beginner include-in-search en-us On-Demand Data Settings Setup
[HEADING] Deepen your Braze expertise | On-demand
Unlock new customer engagement opportunities and enhance your product expertise by leveraging key Braze features.
FREE
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Braze データの基本
Braze でのデータ使用の概要
15
Beginner ja 日本語 On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Introducción a los informes y análisis de Braze
Accede y evalúa el análisis de datos en el panel de Braze.
20
Beginner es Español On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Configuração de campanhas
Crie campanhas de mensagens direcionadas com a Braze.
FREE
15
Onboarding has-certification Beginner include-in-search Português pt-br On-Demand Multichannel sanity
Configuração do Dashboard
Realize tarefas essenciais de administração do dashboard ao começar a usar o Braze.
FREE
30
Beginner include-in-search Português pt-br On-Demand sanity
Practicante
Tudo o que você precisa para começar a usar a Braze.
FREE
8 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
キャンバスフローの概要
クラス最高のカスタマージャーニーオーケストレーションのためのキャンバスについて説明します。
10
Beginner ja 日本語 Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
[HEADING] What's new with Braze | On-demand
Stay up-to-date on the latest Braze product releases to elevate your customer engagement efforts and maximize value for your brand.
FREE
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[HEADING] 🧬 Personalize Like a Pro + Free Liquid Essentials Badge exam
Attend any personalization-focused training this July to receive a code for a free attempt on your <strong> Liquid Essentials Badge exam</strong>. Choose from:
FREE
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Brazeのレポートと分析の紹介
Braze分析とレポート機能を活用して、メッセージング戦略を最適化する方法を学びます。
20
Beginner ja 日本語 On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Braze 보고 및 분석 소개
Braze 대시보드에서 데이터 분석에 접근하고 평가합니다.
20
Beginner ko 한국어 On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Notions de base sur les données Braze
Une introduction à l'utilisation des données avec Braze
15
Beginner Français fr On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Noções básicas de segmentação
Alcance o público certo com a segmentação.
FREE
20
Onboarding has-certification Beginner include-in-search Português pt-br On-Demand Multichannel sanity
Introdução a relatórios e análises na Braze
Acessar e avaliar análises de dados no painel da Braze
FREE
20
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Otimize o engajamento de clientes com o BrazeAI™
Maximize o impacto de suas ações de marketing com o robusto conjunto de ferramentas de inteligência artificial da Braze.
FREE
9 Courses
has-certification Intermediate include-in-search Português pt-br On-Demand
Primeiros passos com o BrazeAI™ Agent Console
Uma introdução aos agentes do BrazeAI™.
FREE
5
Beginner new include-in-search auto-register Quick Tips Português pt-br Engagement Strategy On-Demand AI & Personalization sanity
Braze MCP Server: Acesso conversacional a dados de engajamento
Desbloqueie insights gerados por IA para suas campanhas Braze.
FREE
3
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Trabalhe de forma mais inteligente com IA generativa
Aprenda como as ferramentas de Generative AI da Braze podem otimizar o processo de criação de conteúdo
FREE
10
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Engajamento do cliente
Crie jornadas centradas no cliente que promovam engajamento e fidelidade com um playbook de casos de uso.
FREE
7 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
Especialista em marketing
Domine o painel de controle do Braze com habilidades táticas em orquestração de jornada, personalização, testes multivariantes e muito mais.
FREE
11 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
[HEADING] Learn by Topic or Industry
Explore learning paths that focus on a specific skill, industry, or core marketing topic.
FREE
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Direcione usuários com extensões de segmento e limites de frequência
Refine seu público-alvo usando segment extensions e frequency capping.
FREE
20
Beginner include-in-search Português pt-br On-Demand sanity
Zero-copy Segmentation: How to use CDI Segments
Segment users with data stored outside of Braze.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting
Send Messages with KakaoTalk
Set up KakaoTalk in Braze and start sending messages
FREE
10
English Beginner new include-in-search auto-register en-us Engagement Strategy On-Demand Campaigns & Journey Creation Setup sanity
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
English Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Data Strategy Data Settings sanity
[HEADING] Connect and learn with community webinars | On-demand
Watch our exclusive selection of customer webinars and gain valuable insights from the Braze community.
FREE
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Transfer Canva media assets to Braze
Automate asset handoffs and accelerate campaign delivery with the Canva to Braze export.
FREE
3
English Beginner new include-in-search auto-register Quick Tips en-us On-Demand Campaigns & Journey Creation sanity
[HEADING] Getting Started?
Kick start your customer engagement work with our foundational learning paths. Learn all the essential skills and use cases to craft impactful customer journeys and prep for the Customer Engagement Skills Badge and Braze Practitioner Certification Exam.
Not currently available
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Campaign Planning
Identify your brand's key use cases and the data needed to support them
FREE
10
English has-certification Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Discover What's New: April 2026
Explore the Q1 2026 Braze product updates, featuring the Braze AI Operator, AI Agent Console, and new creative integrations with Canva and Figma.
FREE
60
English Intermediate new include-in-search auto-register en-us On-Demand sanity Training Replay
User Persona and Lifecycle
Create user personas and segments in Braze
FREE
45
English Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization sanity
[HEADING] Playbooks
Not sure where to start? Our curated Playbooks guide you through relevant customer engagement use cases for your business goals or industry.
FREE
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Get Started with BrazeAI™ Agent Console
An introduction to BrazeAI™ agents.
FREE
5
English Beginner new include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand AI & Personalization sanity
REST API Basics
Connect to Braze using our REST API.
FREE
30
English Beginner include-in-search en-us On-Demand sanity
Automate Decision Making with Intelligence Suite
Automate decision-making with data-based insights.
FREE
5
English has-certification Intermediate include-in-search en-us On-Demand sanity
Dynamic Personalization With Liquid
Create dynamic and personalized messaging experiences with Liquid.
FREE
3 Courses
English has-certification Intermediate include-in-search en-us On-Demand
Customer-Centric Retailing
Level up your retail engagement strategy.
FREE
4 Courses
English has-certification Beginner include-in-search en-us On-Demand Retail & eCommerce
WhatsApp Setup
Build the key knowledge and skills required to set up and maintain your WhatsApp and Braze integration
FREE
60
English Beginner include-in-search en-us On-Demand sanity
Configuração de campanhas
Criar campanhas de mensagens direcionadas com a Braze
15
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation
Canvas Context Webinar
Replace complex workarounds with Canvas Context to power deeper message personalization.
FREE
35
English Beginner new include-in-search en-us On-Demand Campaigns & Journey Creation AI & Personalization sanity
Content Card Basics
Power a personal inbox for every customer using Braze Content Cards.
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Content Card
Target Users with Segment Extensions and Frequency Caps
Refine your audience using segment extensions and frequency capping.
FREE
20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Introduction to Liquid
Begin your personalization journey with our Introduction to Liquid course.
FREE
90
Live Training Beginner include-in-search en-us AI & Personalization
Personalized Recommendations with Email
Build personalized emails at scale.
FREE
15
Email Use Cases English Beginner include-in-search en-us On-Demand Campaigns & Journey Creation
Braze Technical Basics
Learn the technical basics of Braze to speed integration
FREE
25
English has-certification Intermediate include-in-search en-us On-Demand sanity
Channel Subscriptions
Leverage channel subscription states for your messaging.
FREE
30
English has-certification Intermediate include-in-search en-us On-Demand sanity
[HEADING] New on Braze Learning: eCommerce Playbook!
Learn to create high-impact eCommerce messaging campaigns, including abandoned cart and order confirmation, using the new Braze eCommerce-specific Canvas and email templates.
FREE
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How to Use Canvas Templates
Simplify your journey orchestration with Canvas templates.
FREE
2
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Leverage User Updates in Canvas
Leverage the User Update component in Canvas to update a user’s attributes, events, and purchases in their Braze profile.
FREE
4
Intermediate include-in-search auto-register Quick Tips en-us On-Demand Data Settings
User Journey Mapping with Meaningful Moments
Design action-driven customer journeys and meaningful moments
FREE
30
English Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation sanity
캠페인 설정
Braze로 타겟팅 메시징 캠페인을 생성합니다.
15
Beginner include-in-search ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation
Feature Education for Loyalty Program Benefits
Design a customer engagement journey that drives sign-ups for your loyalty program.
FREE
5
Use Cases English Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation In-App Message
Sending Custom Events with the Web SDK
Send custom events to the Braze Dashboard using the Web SDK
FREE
10
Advanced include-in-search en-us On-Demand Setup
Configuración de la campaña
Cree campañas de mensajería dirigidas con Braze
15
Beginner include-in-search es Español Engagement Strategy On-Demand Campaigns & Journey Creation
A/B and Multivariate Testing
Enhance messaging performance by successfully setting up multivariate tests.
FREE
35
Partner Integrations English Intermediate include-in-search en-us Engagement Strategy On-Demand Testing & Optimization Multichannel Push Notification sanity
Predictive Suite Webinar
Create predictive segmentation models with Predictive Suite to increase conversions and reduce churn.
FREE
30
English Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization sanity
Retention and Loyalty Playbook
Implement strategies and campaigns to increase customer retention and promote loyalty.
FREE
20
English include-in-search en-us On-Demand sanity
Configuration de la campagne
Créez des campagnes de communication ciblées avec Braze.
FREE
15
Beginner include-in-search Français fr Engagement Strategy On-Demand Campaigns & Journey Creation
How to Use User Aliases
Track unidentified users across your tech stack.
FREE
5
Advanced include-in-search auto-register Quick Tips en-us On-Demand Data Strategy Data Settings Setup
캔버스 플로우 소개
10
Beginner ko 한국어 Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
대시보드 설정
시작할 때 Braze로 주요 대시보드 관리 작업을 수행하세요.
30
Beginner ko 한국어 On-Demand Setup remove-from-search
세분화의 기초
세분화를 통해 적절한 오디언스 타겟팅
20
Beginner ko 한국어 Engagement Strategy On-Demand Audience & Targeting remove-from-search
크로스채널 메시징
크로스채널 메시징 전략으로 고객 참여를 높이세요.
20
Beginner ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
クロスチャネルメッセージング
クロスチャネルメッセージング戦略でカスタマーエンゲージメントを強化します。
20
Beginner ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Braze 데이터 기초
Braze에서 데이터 사용하기에 대한 소개
15
Beginner ko 한국어 On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Braze를 통한 고객 참여
Braze에서의 고객 참여 기술을 소개합니다.
15
Beginner ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Braze を使用したカスタマーエンゲージメント
Braze を使用したカスタマーエンゲージメント技術の紹介。
15
Beginner ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Data-Driven Marketing in Financial Services
Use data to drive engagement, personalize experiences, and prove ROI in financial services.
FREE
45
English Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Testing & Optimization Multichannel Data Strategy sanity
Push Basics
Incorporate push messages into your engagement strategy.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Push Notification
Compromiso del cliente con Braze
Una introducción al arte del compromiso con el cliente con Braze.
15
Beginner es Español Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Conceptos básicos de datos de Braze
Una introducción al uso de datos con Braze
15
Beginner es Español On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Conceptos básicos de segmentación
Dirigirse al público adecuado con la segmentación
20
Beginner es Español Engagement Strategy On-Demand Audience & Targeting remove-from-search
Configuración del dashboard
Realiza las tareas clave de administración del dashboard a medida que comiences a usar Braze.
30
Beginner es Español On-Demand Setup remove-from-search
Introducción a Canvas Flow
Aprende a usar Canvas para orquestar el mejor recorrido del cliente.
10
Beginner es Español Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
[CALLOUT] Customer Engagement with Braze
Learn to guide your users through customer-centered journeys. | [Get Started](/customer-engagement-with-braze) | live-training
FREE
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Reporting Capabilities Webinar
Unlock the full potential of your engagement data with Braze reporting tools.
FREE
30
English Beginner include-in-search en-us On-Demand Reporting & Analytics sanity
セグメンテーションの基本
セグメンテーションで適切なオーディエンスにターゲットを絞る
20
Beginner ja 日本語 Engagement Strategy On-Demand Audience & Targeting remove-from-search
[HEADING] Learn by channel
Master the messaging channels that Braze powers
Not currently available
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ダッシュボードの設定
Braze の使用を開始するときに、主要なダッシュボード管理タスクを実行します。
30
Beginner ja 日本語 On-Demand Setup remove-from-search
キャンペーンの設定
Braze でターゲットを絞ったメッセージングキャンペーンを展開する
15
Beginner include-in-search ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation
[HEADING] Workspace and channel setup
Your essential guide to navigating the dashboard and enabling your first communication channels.
FREE
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Braze Data Basics
An introduction to using data with Braze
15
Beginner en-us On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings remove-from-search
Campaign Setup
Understand delivery, targeting and conversion tracking in your campaigns.
15
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Configuration du tableau de bord
Effectuez les tâches clés d’administration du tableau de bord lorsque vous démarrez avec Braze.
30
Beginner Français fr On-Demand Setup remove-from-search
Banner Basics
Create persistent, personalized in-product experiences seamlessly with Braze Banners.
FREE
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Banner
[HEADING] On-Demand
Not currently available
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[HEADING] Upcoming Live Webinars
Join us live for insightful conversations and a chance to ask questions to Braze experts.
FREE
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How to Build Segments for Historical Reporting
Unlock insights about your audience segments.
FREE
5
Beginner include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting Data Strategy Reporting & Analytics
Create a LINE Message with Canvas
Learn how to create and send LINE messages using Canvas
FREE
6
Partner Integrations Beginner include-in-search auto-register Quick Tips en-us LINE Engagement Strategy On-Demand Campaigns & Journey Creation
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard
FREE
20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Sending Content Cards with the Web SDK
Send content cards through a standard or custom feed with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand Setup Content Card
Build Relevant and Connected Shopping Journeys
Craft connected shopping journeys across physical and digital experiences.
FREE
45
English Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation sanity
App Download Campaign
Drive mobile app downloads from your web visitors
FREE
8
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Landing Pages Multichannel
Convert Seasonal Users with Personalized Paths
Create a campaign that encourages seasonal users to become active with your brand year-round
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Travel & Hospitality AI & Personalization
Segmentation Basics
Target the right audience with segmentation.
FREE
20
Onboarding English has-certification Beginner include-in-search en-us On-Demand Multichannel sanity
Personalization and Catalogs Webinar
Optimize Braze messaging by mastering advanced Liquid personalization and scalable Catalog strategies
FREE
45
English Beginner include-in-search en-us On-Demand Campaigns & Journey Creation AI & Personalization Data Strategy sanity
Introduction à Canvas Flow
10
Beginner Français fr Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Introduction au reporting et aux analyses dans Braze
Accédez aux analyses de données et exploitez-les dans le tableau de bord de Braze.
20
Beginner Français fr On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
20
Beginner en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
L'engagement client avec Braze
Une introduction à l'art de l'engagement client avec Braze.
15
Beginner Français fr Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Messagerie cross-canal
Stimulez l'engagement client grâce à une stratégie de communication cross-canal.
20
Beginner Français fr Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Principes de base de la segmentation
Cibler la bonne audience grâce à la segmentation
20
Beginner Français fr Engagement Strategy On-Demand Audience & Targeting remove-from-search
Segmentation Basics
Target the right audience with segmentation
20
Beginner en-us Engagement Strategy On-Demand Audience & Targeting remove-from-search
Dashboard Setup
Perform key dashboard administration tasks as you get started with Braze.
30
Beginner en-us On-Demand Setup remove-from-search
Cross-Channel Messaging
Boost customer engagement with a cross-channel messaging strategy.
20
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Send Personalized Reports to Demonstrate Brand Value
Send personalized progress reports to showcase brand value and enhance user loyalty.
FREE
10
Email Use Cases English Advanced include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retention Retail & eCommerce
Get Anonymous Users to Create an Account
Convert anonymous users to known users with your retail brand.
FREE
6
Use Cases English include-in-search auto-register en-us On-Demand
Optimize Your Multivariate Tests with Winning and Personalized Features
Enhance your testing strategy with BrazeAI™ features.
FREE
20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Work Smarter with Generative AI
Learn how Braze's Generative AI tools can streamline the content creation process
FREE
10
English has-certification Intermediate include-in-search en-us On-Demand sanity
Email Templates and Content Blocks
Build emails efficiently at scale.
FREE
15
Email English Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Create Order Confirmations Using Catalog Data
Send personalized order confirmation emails to your customers using catalog data.
FREE
Email Use Cases English Advanced include-in-search auto-register en-us On-Demand Campaigns & Journey Creation Retention Retail & eCommerce
Reinforcement Learning Fundamentals
Understand how decisioning agents learn and make decisions
FREE
20
English has-certification include-in-search en-us On-Demand sanity
Braze Messaging Channel Basics
Learn about key messaging channels in Braze.
FREE
30
English include-in-search en-us On-Demand sanity
Otimizando suas mensagens
Maximize o ROI otimizando o engajamento com suas mensagens
FREE
30
Intermediate include-in-search Português pt-br Engagement Strategy On-Demand Testing & Optimization Reporting & Analytics sanity
Fundamentos técnicos da Braze
Aprenda o básico técnico do Braze para acelerar a integração
FREE
25
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Persona de usuário e ciclo de vida
Crie personas de usuário e segmentos na Braze
FREE
45
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization sanity
Fundamentos do Liquid
Aprenda o básico sobre personalização dinâmica e estratégias para criar interações com clientes mais personalizadas
FREE
15
Beginner include-in-search Português pt-br On-Demand AI & Personalization sanity
Crie jornadas de clientes com o Canvas
Este curso oferece uma alternativa no seu próprio ritmo ao curso de treinamento ao vivo Experience Orchestration with Canvas
FREE
45
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation sanity
Fundamentos do Currents
Aproveite o Braze Currents para exportação de dados e criação de relatórios
FREE
15
Advanced include-in-search Português pt-br On-Demand Data Strategy Reporting & Analytics Data Settings sanity
Especialista em estratégia de marketing
Lidere a estratégia de dados de engajamento e os esforços de otimização de mensagens que impulsionam resultados de negócios.
FREE
14 Courses
has-certification Advanced include-in-search Português pt-br On-Demand
Fundamentos de Machine Learning
Aprenda sobre os principais subtipos de machine learning
FREE
30
Beginner include-in-search Português pt-br On-Demand AI & Personalization Data Strategy Data Settings Content Card sanity
Fundamentos de IA
Aprenda os conceitos fundamentais de como o machine learning funciona.
FREE
4 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
How to Create an In-App SMS Sign-Up Form
Collect phone numbers from users actively on your app or website.
FREE
3
English Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting In-App Message SMS, MMS & RCS
Marketing de ciclo de vida em serviços financeiros: Do foco em produto ao foco no Cliente
Projetar e executar estratégias de marketing do ciclo de vida do cliente adaptadas a serviços financeiros, fazendo a transição de ações pontuais de promoção de produto para um engajamento contínuo e personalizado.
FREE
45
has-certification Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel sanity
A visão: Engajamento centrado no cliente em serviços financeiros
Aprenda os fundamentos do marketing centrado no cliente para serviços financeiros e como fazer a transição de empurrar produtos para um engajamento baseado no ciclo de vida.
FREE
45
has-certification Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Audience & Targeting AI & Personalization sanity
Transformação centrada no cliente para serviços financeiros
Eleve a sua estratégia de engajamento em serviços financeiros.
FREE
4 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
Marketing orientado por dados em serviços financeiros
Use dados para impulsionar o engajamento, personalizar experiências e comprovar o ROI em serviços financeiros.
FREE
45
Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Testing & Optimization Multichannel Data Strategy sanity
Playbook de casos de uso de serviços financeiros
Aprenda a executar casos de uso essenciais para impulsionar o engajamento no setor de serviços financeiros.
FREE
45
Use Cases Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Financial Services Multichannel sanity
Personalização dinâmica com Liquid
Crie experiências de mensagens dinâmicas e personalizadas com Liquid.
FREE
3 Courses
has-certification Intermediate include-in-search Português pt-br On-Demand
Impulsione experiências de varejo personalizadas com insights orientados por dados
Aproveite dados de clientes para criar experiências de compra hiperpersonalizadas.
FREE
45
Beginner new include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization sanity
Entregabilidade de e-mail na temporada de fim de ano
Garanta que seus e-mails cheguem à caixa de entrada dos usuários nesta temporada de festas.
FREE
10
Beginner include-in-search Português pt-br On-Demand sanity
Fundamentos de dados
Domine o básico de dados no Braze para desbloquear insights e aprimorar suas estratégias de engajamento de clientes.
FREE
4 Courses
has-certification Beginner include-in-search Português pt-br On-Demand
[HEADING] Product release spotlight
Master the newest features and platform enhancements step-by-step.
Not currently available
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[HEADING] Fresh perspectives
New curriculum designed to help you master the customer journey.
Not currently available
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Agent Console Webinar
Unlock smarter customer engagement with BrazeAI Agent Console.
FREE
45
English Beginner new include-in-search On-Demand sanity
Snowflake Data Sharing
Take charge of your data with Snowflake data sharing.
FREE
15
English Intermediate include-in-search en-us On-Demand Data Strategy Reporting & Analytics Data Settings sanity
[HEADING] 👩‍💻 50% Off Practitioner Certifications
Get hands-on with segmentation, Canvas, campaign creation, and more in our popular virtual Practitioner Bootcamp, then, get certified at 50% off (just $25 USD)!
FREE
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Braze Technical Stack and Alloy Partners
Boost efficiency and impact with a well-designed tech stack
FREE
15
Partner Integrations English Beginner include-in-search en-us On-Demand sanity
Enable Location Opt-In with a Location Permission Primer
Increase location opt-in rates with a primer message.
FREE
4
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Retail & eCommerce In-App Message
Introduction to the Web SDK Developer Series
Set up a React App that you will add code to while exploring important Web SDK concepts.
FREE
10
Advanced include-in-search en-us On-Demand Setup
Integrate LINE with Braze
Learn how to configure and connect your LINE channel to Braze.
FREE
6
Beginner include-in-search auto-register Quick Tips en-us LINE On-Demand Setup
Optimizing Your Messages
Maximize ROI by optimizing your message engagement
FREE
30
English has-certification Intermediate include-in-search en-us On-Demand sanity
Nudge to First Transaction
Encourage users to make their first transaction in your finance app.
FREE
7
Email Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization In-App Message Multichannel Push Notification
Holiday Email Deliverability
Ensure your emails land in a user's inbox this holiday season.
FREE
10
English include-in-search en-us On-Demand sanity
Testing and Troubleshooting
Test and troubleshoot your SDK integration.
FREE
45
English has-certification include-in-search en-us On-Demand sanity
Send an Early Win-Back Campaign
Create a multi-variant early win-back campaign using in-app messages.
FREE
10
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Testing & Optimization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Introduction to Canvas
Learn Canvas for best-in-class customer journey orchestration.
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Report and Monitor Success in Braze
Share your marketing success with Braze Report and Dashboard Builder.
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Get Proactive with Predictive Suite
Learn how to predict events and effectively capture your users at opportune moments using the Predictive Suite.
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10
English has-certification Intermediate include-in-search en-us On-Demand sanity
Create Back-In-Stock Notifications Using Catalog Data
Leverage Catalog data and user interaction events to subscribe users into back-in-stock notifications.
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12
Use Cases English Advanced include-in-search auto-register en-us On-Demand Monetization Campaigns & Journey Creation Retail & eCommerce
Email Composition with Drag & Drop
Learn how to compose an email in the Braze Drag & Drop Editor.
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15
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Email Opt-Ins and Permissions
Collect and manage user messaging consent.
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40
English Beginner include-in-search en-us On-Demand sanity
How To Send an RCS
Create an RCS message campaign in Braze
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English Beginner include-in-search auto-register Quick Tips en-us On-Demand Setup SMS, MMS & RCS
Fuel Personalized Retail Experiences with Data-Driven Insights
Leverage customer data to create hyper-personalized shopping experiences.
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Cross-Channel Messaging
Boost customer engagement with a cross-channel messaging strategy.
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Build Custom Landing Pages
Grow your reachable audience with Braze landing pages.
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New Feature Testing
Try beta testing your new feature before fully rolling it out.
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Use Cases English Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Testing & Optimization Multichannel
Lifecycle Marketing in Financial Services: From Product-Led to Customer-Led
Design and execute customer lifecycle marketing strategies tailored to financial services, shifting from one-time product pushes to ongoing, personalized engagement.
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English has-certification Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel sanity
Build a Double Opt-In Flow
Improve engagement with email double-opt in.
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Email Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Audience & Targeting
Managing the User Lifecycle with the Braze Web SDK
Programmatically set an external ID and capture user attributes with the Web SDK.
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Create a Preference Survey Using Canvas and In-App Messages
Build a preference survey to collect user preferences for a travel app.
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Email List Hygiene
Learn about the importance of email list hygiene and how to maintain healthy, active recipient lists with Braze.
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Sending In-App Messages with the Web SDK
Configure in-app messages with the Web SDK
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Canvas Flow Migration
Migrate existing Canvases to Canvas Flow
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Understanding Your Audience
Use lifecycle marketing strategies to understand your customers' needs and experiences and nurture long-term relationships
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30
English include-in-search en-us On-Demand sanity
Create a Geofence
Use geofences to trigger location-based marketing campaigns.
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Financial Services Use Case Playbook
Learn to execute key use cases to drive engagement in the financial services industry.
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45
Use Cases English Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Financial Services Multichannel sanity
Personalize Product Promotions with Catalogs
Improve your promotional messaging by inserting dynamic product information.
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10
Use Cases English Advanced include-in-search auto-register en-us On-Demand Monetization Campaigns & Journey Creation
How to Navigate the Braze Dashboard
Find your way around Braze with confidence.
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3
Beginner include-in-search auto-register Quick Tips en-us On-Demand
How to Trigger an IAM From a Push
Launch an in-app message after a user engages with push
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5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message Push Notification
Create Booking Reminders in Canvas Using Personalized Delays
Create a booking reminder journey using the personalized delay step
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How to Localize Emails Using Multi-Language Composition
Localize emails easily using the Multi-Language Composition feature.
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4
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How to Use Link Aliasing in Emails
Create and manage link aliasing in emails
FREE
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How to use the AI Liquid Assistant for Personalization
Generate and improve Liquid code using the AI Liquid Assistant.
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Monitor and Optimize Agent Performance
Drive better agent performance with KPIs, logs, and targeted refinements.
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English Intermediate new include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Strategy sanity
In-App Message Fundamentals
Speak directly to your users inside your app or website with in-app and in-browser messages.
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[HEADING] Technical integrations
Integrate seamlessly with leading platforms to enrich your data and enhance your workflows.
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Introduction to the Analytics Dashboard
Assess channel and engagement insights using the Analytics Dashboard.
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20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Initializing the Braze Web SDK
Take the first steps to initialize the Web SDK
FREE
10
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Scale Your Email Sends
Conduct effective IP warming for peak sending times.
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English include-in-search en-us On-Demand sanity
The Vision: Customer-Centric Engagement in Financial Services
Learn the foundations of customer-centric marketing for financial services and how to shift from product-push to lifecycle-based engagement.
FREE
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English has-certification Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting AI & Personalization sanity
Intermediate Liquid
Leverage intermediate Liquid features like conditional logic, content filters, and more.
FREE
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Customer-Centric Retailing to Drive Results
Level-up your retail marketing with a customer-centric strategy.
FREE
30
English Beginner include-in-search en-us Engagement Strategy On-Demand sanity
Feature Flag Basics
Launch and optimize features of your app or website through an integrated solution
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Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce QSR Setup
Campaign Setup
Create targeted messaging campaigns with Braze.
FREE
15
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Email Deliverability Webinar
Master deliverability and hit the inbox with expert email strategies
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Apply for a US SMS Short Code
Learn how to apply for an SMS Short Code in the United States.
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English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
SMS Fundamentals
Learn the basics of text messaging as a consumer engagement channel.
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English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
Liquid Fundamentals
Learn the basics of dynamic personalization and strategies for creating more tailored customer engagements
FREE
15
English has-certification Intermediate include-in-search en-us On-Demand sanity
Braze Data Basics
An introduction to using data with Braze.
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15
English Beginner include-in-search en-us On-Demand sanity
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Implement push functionality in the Web SDK
FREE
15
Intermediate include-in-search en-us On-Demand Push Notification Setup
Integrate Braze into Your Tech Stack
Combine the power of Braze with other technologies
FREE
15
English has-certification include-in-search en-us On-Demand sanity
Currents Fundamentals
Leverage Braze Currents for data export and reporting
FREE
15
English has-certification Intermediate include-in-search en-us On-Demand sanity
Improve Email Performance
Monitor and respond to email performance data.
FREE
20
English include-in-search en-us On-Demand sanity
Creating Dynamic Messages with Catalogs
Send dynamic and personalized messages to your customers using Braze catalogs.
FREE
50
Intermediate include-in-search en-us On-Demand AI & Personalization Data Settings Setup
Get Anonymous Users to Create an Account
Convert anonymous users to known users with your retail brand.
FREE
6
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Audience & Targeting
How to Use Experiment Paths in Canvas
Use an Experiment Path to test Canvas paths, track engagement, and make decisions about a user's journey.
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Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Testing & Optimization
Marketer Bootcamp + 50% off Certification (ES, Virtual)
Domina el panel de Braze con habilidades tácticas en orquestación de recorridos, personalización, pruebas multivariantes y mucho más.
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180
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Learn Canvas for best-in-class customer journey orchestration.
10
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
[HEADING] Advance your skills
Take your knowledge to the next level with these resources
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[HEADING] Accelerate your career with specialized learning and certifications
Develop key industry skills to thrive in the field of customer engagement.
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How to Use Event Properties in Segmentation
Target users based on custom events and their associated properties.
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Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Audience & Targeting
Cross-Channel Messaging: 日本語ライブトレーニング(90分)
効果の高いクロスチャネルメッセージを設定する方法を学びます。
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90
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Create a team workflow with Canvas productivity features.
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English en-us On-Demand remove-from-search
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Get exam ready and prepare to become a Braze Certified Marketing Strategy Expert.
FREE
20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Guia de Estudo: Selo de Habilidades em Entregabilidade de E-mail
Prepare-se para conquistar um selo de habilidades que valida sua compreensão das melhores práticas de Braze Email Deliverability.
FREE
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Generative AI Fundamentals
Understand the fundamental concepts of generative artificial intelligence and its various applications
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10
English Beginner include-in-search en-us On-Demand sanity
Decoding Artificial Intelligence
Understand the fundamental concepts of artificial intelligence and its various applications.
FREE
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English has-certification include-in-search en-us On-Demand AI & Personalization sanity
Connected Content Fundamentals
Learn how to leverage Connected Content to pull real-time data into your messages.
FREE
35
English has-certification Intermediate include-in-search en-us On-Demand sanity
Data Management
Implement an effective data management strategy
FREE
10
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Fundamentos de IA Generativa
Compreender os conceitos fundamentais de inteligência artificial generativa e suas diversas aplicações
FREE
10
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Guia de Estudo: Certificação de Especialista em Marketing da Braze
Prepare-se para o exame e para se tornar um Especialista em Marketing Certificado pela Braze.
FREE
5
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Guia de estudo: Certificação Braze Especialista em Estratégia de Marketing
Prepare-se para o exame e para se tornar um Especialista em Estratégia de Marketing Certificado pela Braze.
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Study Guide: Email Deliverability Skills Badge
Prepare to earn a skills badge that validates your understanding of Braze Email Deliverability best practices.
FREE
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4 Common Use Cases for Canvas
Strategize how four common use cases can work together in forming a personalized and cohesive user journey with your brand
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Use Cases English Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation
Study Guide: Braze Marketing Specialist Certification
Get exam ready and prepare to become a Braze Certified Marketing Specialist.
FREE
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English has-certification Intermediate include-in-search en-us On-Demand sanity
Triggering Messaging with Web SDK Custom Events
Trigger Canvas messaging in response to custom events sent with the Web SDK
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Advanced include-in-search en-us On-Demand Setup
Study Guide: Braze Marketing Strategy Expert Certification
Get exam ready and prepare to become a Braze Certified Marketing Strategy Expert.
FREE
20
English has-certification Intermediate include-in-search en-us On-Demand sanity
Guia de Estudo: Selo de Habilidades em Entregabilidade de E-mail
Prepare-se para conquistar um selo de habilidades que valida sua compreensão das melhores práticas de Braze Email Deliverability.
FREE
Beginner include-in-search Português pt-br On-Demand sanity
Generative AI Fundamentals
Understand the fundamental concepts of generative artificial intelligence and its various applications
FREE
10
English Beginner include-in-search en-us On-Demand sanity
Decoding Artificial Intelligence
Understand the fundamental concepts of artificial intelligence and its various applications.
FREE
10
English has-certification include-in-search en-us On-Demand AI & Personalization sanity
Connected Content Fundamentals
Learn how to leverage Connected Content to pull real-time data into your messages.
FREE
35
English has-certification Intermediate include-in-search en-us On-Demand sanity
Data Management
Implement an effective data management strategy
FREE
10
English has-certification Beginner include-in-search en-us On-Demand sanity
Fundamentos de IA Generativa
Compreender os conceitos fundamentais de inteligência artificial generativa e suas diversas aplicações
FREE
10
Beginner include-in-search Português pt-br On-Demand sanity
Guia de Estudo: Certificação de Especialista em Marketing da Braze
Prepare-se para o exame e para se tornar um Especialista em Marketing Certificado pela Braze.
FREE
5
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Guia de estudo: Certificação Braze Especialista em Estratégia de Marketing
Prepare-se para o exame e para se tornar um Especialista em Estratégia de Marketing Certificado pela Braze.
FREE
20
has-certification Intermediate include-in-search Português pt-br On-Demand sanity
Study Guide: Email Deliverability Skills Badge
Prepare to earn a skills badge that validates your understanding of Braze Email Deliverability best practices.
FREE
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4 Common Use Cases for Canvas
Strategize how four common use cases can work together in forming a personalized and cohesive user journey with your brand
FREE
10
Use Cases English Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation
Study Guide: Braze Marketing Specialist Certification
Get exam ready and prepare to become a Braze Certified Marketing Specialist.
FREE
5
English has-certification Intermediate include-in-search en-us On-Demand sanity
Triggering Messaging with Web SDK Custom Events
Trigger Canvas messaging in response to custom events sent with the Web SDK
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15
Advanced include-in-search en-us On-Demand Setup