Broadcast status updates directly to Slack channels.

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Slack Subscribers

• Subscribers can sign up to receive status notifications in their Slack channels.

• Multiple subscriptions can be set up to send notifications to different Slack channels.

• Each subscriber has the option to customize which components they want to receive notifications for.

Subscribe to status updates

Subscriptions can be created directly from your status page.

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To respect your privacy, our Slack app only requests permission to post messages.

The subscriber’s email address is required to enable future management of the subscription.

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Subscribers can manage their subscriptions independently.

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Customize Slack Settings

Configure your Slack settings in the Dashboard under the Notifications > Slack tab.

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Customize Slack Notifications Using Variables

Insert variables into notification templates by wrapping them with *| and |*

Example: *|INCIDENTTITLE|*


Maintenance and incident notifications have separate sets of available variables.

Incident

  • STATUSPAGENAME
  • STATUSPAGEURL
  • INCIDENTTITLE
  • INCIDENTURL
  • AFFECTEDCOMPONENTS (Warning: Could be very long)
  • AFFECTEDCONTAINERS (Warning: Could be very long)
  • TODAYSDATE (Example: 10/30/2015)
  • CURRENTSTATUS
  • CURRENTSTATE
  • PREVIOUSSTATUS
  • PREVIOUSSTATE
  • INCIDENTMESSAGE
  • TIMESTART
  • TIMERESOLVE

Maintenance

  • STATUSPAGENAME
  • STATUSPAGEURL
  • MAINTENANCETITLE
  • MAINTENANCEURL
  • AFFECTEDCOMPONENTS (Warning: Could be very long)
  • AFFECTEDCONTAINERS (Warning: Could be very long)
  • MAINTENANCEMESSAGE
  • TIMESTART
  • TIMEEND

Default Message Templates

The default message templates for Slack notifications provide a starting point for customizing your updates.

Incident:

[*|CURRENTSTATE|*] *|INCIDENTTITLE|* – *|INCIDENTMESSAGE|* (*|STATUSPAGEURL|*)

Maintenance:

[Maintenance] *|MAINTENANCETITLE|* – *|MAINTENANCEMESSAGE|* (*|STATUSPAGEURL|*)