New AIB mobile app | Manage your money, payments and banking

A better way to bank

Our new mobile app is built to support you in the life you’re after. It’s simple, seamless and intuitive.

It includes new features to support how you bank every day, some of which include new ways to manage your money and make quick and easy payments.

Still using our old app?

You’re on the old app if your login screen is white. Click here for information on our old app.

What's new

BERJAYA A more personalised everyday banking experience

A redesigned app that’s easy to use, with a stronger focus on your day-to-day banking.

BERJAYA Better insight into your money

Get a clear picture of where your money is going, with more detailed transactions and budgeting tools to help you understand your spending.

BERJAYA Easy payments and more control

Continue to make the fast, secure SEPA Instant and Zippay payments you know and trust.
Easily see your recent and upcoming payments.

BERJAYA Strong security & protection against fraud

Enhanced security features, including Passkeys, which give you a fast and safe way to login to the app and an added layer of protection from fraudsters.

BERJAYA Support when and how you need it

Get help directly in the app - chat to our digital assistant Abi or quickly find the support you need.

BERJAYA Built to support the life you’re after

How people want to bank changes all the time. We built our app so it can change and grow over time with new supports and features.

The new app in action

Video descriptions and transcript

A promotional video showcasing key features of the new AIB mobile banking app. Background music plays while animated smartphone screens showcase new and enhanced features. On-screen text highlights streamlined login with passkeys, a redesigned user interface, combined current and credit card account views, enhanced spending insights and more detailed transaction information.

The video demonstrates additional functionality including applications for new products and accounts, pensions and investments, application tracking, built-in fraud protection and instant card freeze controls. It also highlights customer support options through Ask Abby and access to assistance digitally, by phone, in branch or within the app.

The video concludes with branding for the new AIB app, the message "For the Life You're After", the website AIB.ie/newapp, and the regulatory statement: "Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland."
[Music playing]

[Visual: Smartphone displaying the new AIB app login screen.]

[Text: Your new AIB app is on the way]

[Visual: The app dsiplays passkey setup page.]

[Text: With streamlined login through passkey]

[Visual: The app home screen is shown.]

[Text: And a fresh design that’s easier to navigate]

[Visual: The home screen highlights current and credit card accounts together.]

[Text: Everyday space brings your current and credit card accounts together in one place]

[Visual: A spending overview screen is displayed.]

[Text: More detailed transactions and smarter insights]

[Visual: A transactions screen scrolls through recent purchases.]

[Text: Including retailer details for added peace of mind]

[Visual: The app showcases available products and accounts.]

[Text: Apply for new products and accounts]

[Text: Plan for your future with pensions and investments]

[Text: Protect your family into the future]

[Text: And track your application in real time]

[Text: Enhanced cybersecurity with fraud protection built in]

[Text: Plus enhanced features like instant card freeze]

[Visual: A card management screen shows a card being frozen.]

[Visual: The app’s help section featuring Ask Abby is displayed.]

[Text: Digital when you want it]

[Visual: A person holds a phone displaying the help section.]

[Text: Human when you need it, by phone, in branch, or in app]

[Visual: The video concludes with the new app branding.]

[Text: Your new AIB app built to make your everyday banking easier]

[Visual: Final branding screen displaying the AIB logo.]

[Visual: AIB logo appears]

[Text: For the Life You’re After]

[Text: AIB.ie/newapp]

[Text: Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.]

[Music fades out]

[End of video]

Smartphone displaying the mobile app home screen with account balances, including a current account and credit card, spending summary at the top, and navigation options along the bottom.

Your AIB mobile app home screen

Life is busy. Most days when you open the app, you just want to quickly check your balance and your spending.

BERJAYA To make your online banking easier, we’ve introduced spaces for your different accounts.

Your ‘Everyday’ space brings your current and credit card accounts, together in the one place.
Easily switch between your Savings, Loans, or Mortgages space.
See your balances, recent activity and upcoming payments at a glance.

BERJAYA Keep track of your spending and an eye on the budget you set.

BERJAYA In app messages help you stay up to date

BERJAYA Ask Abi a question or manage your settings.

Spending & budgeting insights

BERJAYA Track your spending trends by getting a daily, weekly or monthly view.

BERJAYA See a breakdown of your spending by structured categories, so you know where your money is going.

BERJAYA Understand your habits by seeing where you spend most of your money.

BERJAYA Add your own tags to transactions to track spending in a way that works for you.

BERJAYA Set and manage budgets, track your progress and see what you’ve left against your budget target.

Find out more about spending and budgeting insights.

Smartphone displaying the mobile app “Insights” screen, showing monthly spending totals, a bar chart of daily spending, and remaining budget across categories such as groceries and household expenses.

Payments

Make & manage your payments simply and quickly.

BERJAYA Move your money between your AIB accounts.

BERJAYA Send, request or split payments with Zippay using your mobile contacts.

BERJAYA Send money to your family and friends whether they are in Ireland or the SEPA zone countries.

BERJAYA Pay your household or credit card bills.

BERJAYA Set up or cancel standing orders anytime.

BERJAYA View and manage your payees and set payment limits.

Cards

You can easily and securely:

BERJAYA Freeze and unfreeze your cards.

BERJAYA Order a replacement card if yours is lost or stolen.

BERJAYA View your personal debit card PIN.

Smartphone displaying the mobile app card screen, with debit card details, options to freeze the card, see details, view PIN, and a list of recent transactions below.

Smartphone displaying the mobile app “Products” page, featuring a “Personal Loan” banner at the top and a list of options including “New account,” “Borrow,” and “Credit card” below, with navigation icons along the bottom.

Apply and open products

Open a new account, apply to borrow money, apply for a credit card or mortgage or get insurance. You can also plan for your future with AIB life.

BERJAYA New account: Open a new current or savings account on your own, all from within the app.

BERJAYA Borrow money: Apply for a Personal loan or top-up, a green loan, the SBCI Home Energy Upgrade Loan Scheme or a Personal overdraft.

BERJAYA Credit cards: Apply for a Click or Platinum credit card.

BERJAYA Mortgage: Easy access to calculate, apply and manage your mortgage application.

BERJAYA Insurance: Call us for a travel, home and/or car insurance quote.

BERJAYA AIB life: Start planning for your future by exploring ways to invest your money, grow your pension, get cover for your income or mortgage.

Still using our old app?

You’re on the old app if your login screen is white and your home screen looks like this.

We’ve started rolling out our new app, you might not have access to it just yet. Sit tight, we’ll let you know as soon as it’s available to you.

Information on our old app

Two smartphones displaying the old mobile app, showing a login prompt screen on the left and an accounts overview with balance and quick pay option on the right. The new app is available on app version 26.6.23 and higher.

Questions and answers

If you see the message ‘Your device is not compatible’ in Google Play, it means Google has checked your phone against the app requirements and decided that it doesn’t meet one or more of them to download or update the app.

Here are some common reasons for this:
- Your Android version may be too old to support the app.
- Google Play Store checks that the security settings on your mobile meet its requirements before allowing an application to be installed or updated.
Things you can try:
- Check for a phone software update.
- Recent app downloads can sometimes impact your device's security status.
- Open the Google Play Store and run a scan using Play Protect to check for potentially harmful apps.
- Restart your phone.
- Open the Google Play Store and check for updates.
You can do this in your phone settings:
- iPhone: go to Settings, tap ‘Apps’, ‘App store’ and toggle on ‘App updates’.
- Android: go to the Google Play Store, tap on your initial in the top right-hand corner, ‘Settings’, ‘Network preferences’ and ‘Auto-update apps’.
1. Tap your initials (top left of the home screen).
2. Scroll down and tap ‘Log out’.
Your primary device is the one that will receive your app notifications and approval requests.

To set a primary device:
1. Log into the app.
2. Tap your initials (top left of the home screen).
3. Tap ‘Login and security’.
4. Tap ‘Manage devices’.
5. Under ‘Apps’, tap the device you’d like to set as your primary device.
6. On the pop-up screen, tap ‘Set as primary’.
7. To confirm it, tap ‘Make primary’.
- The AIB mobile app can be registered on up to 6 devices at a time, but only one device can be set as your primary device for receiving your notifications and approval requests.