Website Retrieval

  • BERJAYAamos4

    (@amos4)


    1 year, 7 months ago

    I recently visited on of my websites hosted in godaddy and the website was not operational.
    I checked the file manager for my account and the files are not there.
    What might have happened.

    Is it possible to retrieve the files for the website given that I did not have any back up for the same?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator BERJAYASteven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    1 year, 7 months ago

    Have you tried contacting GoDadddy support? If the files are *gone*, then there’s not much we can offer here. Do you have a backup?

    BERJAYALina Asenova

    (@linaasenova)

    1 year, 7 months ago

    I recommend reaching out to GoDaddy support first. As your hosting provider, they have direct access to server logs, which may help pinpoint what happened to your files.

    Once your site is back up, consider implementing a regular backup strategy. Even a simple periodic download of your files and database can prevent future headaches.

Viewing 2 replies - 1 through 2 (of 2 total)

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