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Terms

Using this support system is subject to all website terms and policies referenced on VideoWhisper.com, subdomains, product pages and sites, including Terms of Service, Privacy Policy.

Support Terms

  • Most inquiries can only be addressed by an expert consultant.
    Due to the technical nature of our services that requires written communication, strict security, identity verification, exchanging technical details and client platform credentials, support is only available in written, using web based systems.
    We value your time and conversions are the most effective way to provide assistance.
  • Solutions, documentation, demos, backends, partner sites and therefore support are available in English. Solutions include translation support for frontend (clients facing interface). Although we try to address inquiries from any language, support replies will be in English.
  • Support is provided on a best-effort basis. Response time and resolution depend on issue complexity, provided details, plan level, and operating hours. Although many inquiries can be addressed same or next working day, some topics may involve additional tasks that take longer (research, evaluation, troubleshooting, patches, setup and configuration, migration).
  • You are responsible for maintaining backups, validating information / recommendations / suggestions, and testing any code, plugin, theme, or configuration changes in staging before production rollout.

Content Accuracy Disclaimer

Wiki pages, site pages, and other content on this platform may not be fully accurate, complete, or up to date. Some content may have been generated or edited with the assistance of AI tools and has not necessarily been reviewed or verified by a human expert.

Information provided on this site — including pricing, features, compatibility, and technical specifications — is offered for general reference only and is subject to change without notice. Do not rely solely on wiki or site content for production decisions.

If you need confirmation, clarification, or up-to-date information on any topic, please contact us directly.