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Vivantio is a leading provider of B2B service management software, helping organizations deliver exceptional service experiences. As we continue to modernize our platform, we are looking for a UI/UX Designer to create intuitive, scalable and engaging user experiences across our SaaS product.
In this role, you will take product requirements and transform them into clear, user-centered designs that drive adoption, usability and customer satisfaction. You will work closely with Product Managers, Engineers and other stakeholders to share the experience of complex workflows and deliver meaningful improvements to the platform.
Click this link to learn more about our SaaS platform: https://www.vivantio.com/features/
Requirements
As a key member of the Product and Engineering team, you will own and drive UX/UI design across Vivantio’s platform. You will optimize existing experiences while identifying new opportunities to improve the customer journey and overall usability.
What you’ll do:
Own and drive the end-to-end user experience for Vivantio’s SaaS platform
Collaborate with Product Managers to translate requirements into intuitive designs and workflows
Create wireframes, prototypes, and high-fidelity UI designs using tools like Figma
Partner with engineers to ensure high-quality implementation of designs
Contribute to and maintain a scalable design system and UI component library
Improve usability, accessibility and consistency across the platform
Continuously iterate on designs through feedback, testing and data insights
What you’ll bring:
3+ years of UI/UX design experience, ideally with SaaS products
Strong portfolio demonstrating user-centered design and visual design skills
Experience with Figma or similar design tools
Solid understanding of usability, accessibility, and responsive design principles
Ability to translate complex workflows into simple, intuitive user experiences
Strong collaboration and communication skills in cross-functional teams
Basic knowledge of front-end technologies (HTML, CSS, JavaScirpt)
Bonus Points:
Experience with B2B or Enterprise software (i.e. ITSM, CRM, workflow tools)
Experience building or maintaining design systems
Familiarity with modern front-end frameworks (i.e. React)
Experience designing for accessibility standards (WCAG)
Exposure to AI driven or data informed UX patterns
Seniority level
Associate
Employment type
Full-time
Job function
Engineering, Design, and Information Technology
Industries
Software Development
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