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We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
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Recent Solutions
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user_b2ace9
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
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•30-05-2026 01:59:12
user_09c8de
Camera alerts only when away ?
i have just bought a ring alarm system and installed the first indoor camera. I don't need to be told about people movement unless I am away, in which case I will set the alarm accordingly. Can I suppress motion notifications but re-activate them when the alarm is on?
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•28-05-2026 10:41:51
user_b75e6c
Posted earlier about ring greeting to no answer
I guess it lasts a few days, then it's deleted. So I am redoing it. The Ring Doorbell has a greeting that states, "Hi, you are being recorded!" Is there a way to silence this? I want the ring I used to have that said nothing, just recorded.
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•27-05-2026 23:09:33
Recent Discussions
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user_cc675d
Product Innovation Ideas for the Ring Ecosystem
Hello Ring Product Development Team, As a Ring customer and technology enthusiast, I wanted to share several product concepts that I believe would complement Ring’s existing lineup and address unmet needs in the market. 1. Smart Dog Door Camera A camera designed specifically for pet doors that re
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•05-06-2026 02:42:22
user_cc675d
Merchandise Inquiry
Hello Ring Team, I wanted to submit a product idea that I believe many pet owners would find useful. I have searched for a camera specifically designed to attach securely inside a dog kennel or crate, but I have not been able to find a good option on the market. Most existing pet cameras are desig
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•05-06-2026 02:33:52
user_18fa9b
Urgent Escalation: Legacy Customer Video Loss Due to Trial Expiration Gap
To the Executive Customer Relations Team,I am writing to urgently request an engineering review of my Ring account. I am a long-time "Legacy" Ring user who recently bought a house to rebuild. I set up my new location and used the camera to document the entire rebuilding process as a history album fo
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•05-06-2026 00:14:21
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