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Want manager training that works in real life, not just in workshops? Then I want to share my checklist of things you should be exploring. Because lately I’ve been having some brilliant conversations with leaders who know their new managers need support…(and don't we LOVE to see this?!) But, understandably, they’re still feeling burnt by training programmes that didn’t land. And it's usually because it wasn't relevant, or based in the messy reality their managers were dealing with that week. No wonder so many new managers feel stuck and CFOs are side-eyeing the budget. So here’s the questions I use in discovery, and the same lens I use to design training that actually shifts behaviour and supports managers now, not “eventually”. (And I hope it gives you a few ideas for your own planning too 🫶) 1. Start with what’s actually happening this week Define the problem to solve. Where are managers getting stuck? What conversations are they avoiding? Where are decisions slowing down? This gives you the focus and framing for the training. 2. Map everything to your operating system Managers sit at the centre of how you communicate, decide, do feedback and deliver. If your training doesn’t reinforce these parts of your operating system, it’s not just managers who will struggle, the whole business will feel the drag. 3. Build solutions into your rhythm, not on top of it If the learning can't be applied in your existing ways of working, it won’t stick. Managers need time and better tools for what they’re already doing, not more tasks. Training should strengthen your operating cadence, not compete with it. 4. Weave training inside the workflow This is where things start to feel different. Conversation scripts, decision prompts, real scenarios pulled from your world. Support should show up as they work, facilitating their flow. That’s where you'll see the confidence grow. 5. Stress-test everything with real scenarios The tricky stakeholder, the tense feedback moment, the project sliding or the decision no one wants to make. Give them a safe space to practice the moments that actually create pressure. 6. Define what ‘better’ looks like in 4 weeks Small, visible shifts tied directly to progress and performance: From faster decisions and clearer communication to fewer escalations and more ownership. That’s how you prove ROI, and how you build the programme backwards from those outcomes. This is the work I love: helping new and "accidental" managers stop feeling like they’re guessing, and start feeling equipped, confident and capable right now. If you’re exploring how to support your emerging managers in 2026, hopefully this gives you a good place to start. #Leadership #EmergingMangers #L&D _______________ If you’re new here, hi 👋 I’m Alicia, co-founder of The Future Kind. I collaborate with people leaders and founders to build cultures, systems, and experiences that enable your teams to be at their best.

Most schools get curriculum training wrong. Here's how to fix it: Schools spend thousands on new curriculum, but here’s what usually happens: Teachers sit through a one-day training before school starts. They get a thick teacher’s guide that no one has time to read. By October, most are picking and choosing what to use. By January, the curriculum is barely recognizable. This isn’t a teacher problem. It’s a training problem. If you want a new curriculum to actually improve student outcomes, here’s how to do it right: 1. Teach the Why First If teachers don’t understand why this curriculum is better, they won’t commit to it. Start by making the case: - What research is behind it? - What student gaps will it help close? - How will it make their job easier, not harder? 2. Focus on Execution, Not Just Exposure A single sit-and-get PD won’t cut it. Training should be: - Ongoing: Built into PLCs, coaching, and planning time. - Practice-Based: Teachers should practice lessons and get feedback. - Modeled: Leaders and coaches should show what strong instruction looks like in execution and planning. 3. Build a Playbook for Intellectual Prep Great execution starts with great preparation. Schools should: - Create unit and lesson planning protocols. - Set clear expectations for lesson internalization. - Provide exemplars of strong student work so teachers know what success looks like. 4. Protect Time for Teachers to Collaborate No teacher should be figuring out a new curriculum alone. Schools should: - Schedule regular co-planning time. - Pair teachers up to internalize lessons together, including video review of how the curriculum looks in execution. - Ensure strong modeling from lead teachers and coaches. Choosing the right curriculum is only half the battle. How you train teachers to use it determines whether it actually improves student learning.

“Train-the-trainers” (TTT) is one of the most common methods used to scale up improvement & change capability across organisations, yet we often fail to set it up for success. A recent article, drawing on teacher professional development & transfer-of-training research, argues TTT should always be based on an “offer-and-use” model: OFFER: what the programme provides—facilitator expertise, session design, practice opportunities, feedback, follow-up support & evaluation. USE: what participants do with those opportunities—what they notice, how they make sense of it, how much they engage, what they learn, & whether they apply it in real work. How to design TTT that works & sticks: 1. Design for real-world use: Clarify the practical outcome - what trainers should do differently in their next sessions & what that should improve for the organisation. Plan beyond the classroom with post-course support so people can apply learning. Space learning over time rather than delivering it in one intensive block, because spacing & follow-ups support sustained use. 2. Use strong facilitators: Select facilitators who know the topic & how adults learn, how groups work & how to give useful feedback. Ensure they teach “how to make this stick at work” (apply & sustain practices), not only “how to deliver a session.” 3. Make practice central: Build the programme around realistic rehearsal: deliver, get feedback, & practise again until skills become automatic. Use participants’ real scenarios (especially change situations) to strengthen transfer. Include safe practice for difficult moments (challenge, unexpected questions) & treat mistakes as learning. Build peer learning so participants learn with & from each other, not just the facilitator. 4. Prepare participants to succeed: Assess what participants already know & can do, then tailor the learning. Build confidence to use skills at work (confidence predicts application). Help each person create a simple, specific plan for when & how they will use the approaches in their next training sessions. 5. Ensure workplace transfer support: Enable quick application (opportunities to deliver training soon after the course), plus time & resources to do it well. Provide ongoing support (feedback, coaching, & encouragement) from leaders, peers &/or the wider organisation. 6. Evaluate what matters: Go beyond satisfaction scores - assess whether trainers changed their practice & whether this improved outcomes for learners & the organisation. Use findings to improve the next iteration as a continuous improvement cycle, not a one-off event. https://lnkd.in/eJ-Xrxwm. By Prof. Dr. Susanne Wisshak & colleagues, sourced via John Whitfield MBA

📢 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 🚀 Creating a scalable and sustainable training program is crucial for growing businesses. I've seen it time and time again in our customers at Lupo.ai and throughout my learning and development career. A well-designed program ensures that your workforce or customers get consistent, high-quality learning experiences without requiring excessive manual effort. Here’s a step-by-step guide to building a training program that grows with your business: 1️⃣ Define Your Training Goals 🎯 What skills or knowledge should learners gain? Who is your target audience (employees, customers, partners)? How will you measure success (engagement, retention, productivity)? 2️⃣ Standardize Content for Consistency 📚 Avoid ad hoc training by creating structured modules. Use templates for lesson plans, presentations, and videos. Establish learning paths that guide users based on their roles or experience levels. 3️⃣ Leverage AI for Scalable Content Creation 🤖 AI-powered tools like Lupo.ai can: ✅ Convert text-based content into engaging videos automatically. ✅ Generate narration, subtitles, and interactive elements. ✅ Help personalize learning by adapting content to user preferences. 4️⃣ Choose the Right Delivery Platform 💻 LMS (Learning Management System): Centralized training hub. On-Demand Video: Accessible anytime, anywhere. AI-Powered Content: Adaptive and automated learning experiences. 5️⃣ Automate Training & Updates 🔄 Schedule automated email reminders for new modules. Use AI to update outdated training content without recreating it from scratch. Incorporate real-time analytics to track progress and improve effectiveness. 6️⃣ Foster Engagement & Retention 🚀 Microlearning: Short, focused lessons for better retention. Gamification: Add quizzes, badges, or rewards. Community & Collaboration: Encourage discussions and peer learning. 7️⃣ Measure, Improve, Repeat 📊 Track completion rates, quiz scores, and feedback. Identify bottlenecks or areas for improvement. Continuously update the program based on insights. By integrating AI-driven automation and structured training frameworks, you can build a scalable and efficient training program that supports your business growth. 💡 Ready to revolutionize training? Let’s chat! 👇 #AI #Training #Scalability #LupoAI #learninganddevelopment #Innovation

Why do 92% of online courses fail to help people learn? 🎯 They are missing these three elements. (Course creation 101) Over the past 10 years, I've transformed dozens of courses from mediocre to magnificent. Here are the 3 proven techniques I use every time: 1: Outcome Focus How it works: → Define a clear destination for your students → Map out the transformation journey → Build content that drives toward that goal Most courses put content first. This simple technique ensures you put your students' needs first. 2: Minimum Required Information (MRI) How it works: → List essential knowledge points → Eliminate unnecessary content → Prevent cognitive overload Too many courses overload participants with information. This approach streamlines your program, making it easier to implement. 3: Step-by-Step Process How it works: → Break down complex concepts → Create detailed action steps → Refine until students succeed Don't make them figure out HOW to do something. Giving steps transforms theory into practical results. Whether you're creating an online course, workshop, or coaching program, these principles will help your students achieve remarkable results. Want to learn more about creating successful courses? Click "visit my newsletter" just under my name.

Imagine arriving at the airport – but all the signage is gone. No directions No guidance No staff You're left to figure out which gate your flight is at just by guessing and picking up hints from your surroundings. You can ask random people passing by, but they don’t pay much attention to you and somehow seem to know where they're going -- it's intimidating! That's what it's like for new hires in companies that don't have proper training—they're lost, confused, and left to navigate unfamiliar territory on their own. So why are you hiring people without an onboarding? Here's how to put together your first new hire program -- even if you have no idea where to start: 1 | Ask your people what they want: ↳ what would they have wanted when they were new? ↳ what was missing that would've saved them time? ↳ how is the current material helping them? 2 | Take a look at what you already have: ↳ recognize that you have a ton of material already ↳ organize your material into buckets (the ones I use over & over are: company, product, tools, skills) ↳ figure out what’s missing, fill in those blanks ↳ don't overcomplicate, write in simple terms ↳ cut out anything that would add confusion 3 | Upload to one central location: ↳ upload material to your learning system of choice ↳ if you have no system, shared folders work for now ↳ follow the categories you organized earlier 4 | Test & tweak ↳ test it out with a small group ↳ trust their feedback, make tweaks ↳ launch it & use it with your newest employees! ↳ learn what works & keep iterating -- it's never "done" This is how I create first-time onboarding programs -- especially for companies that have no training department and no idea where to start. (♻️ Repost for someone who needs to hear this) (And if you find these steps easier said than done, send me a note – I’d love to create your version 1) P.S. Are you hiring people but not really onboarding them? -- In case you missed it: I'm posting 100 times and tracking as I go, without fixating on perfection or results → 45/100

Turnover is inevitable, but the loss of institutional knowledge doesn’t have to be. When employees leave, they often take critical knowledge with them. One of the best ways to safeguard that knowledge is to document workflows and SOPs. Unfortunately, this often gets postponed due to a lack of capacity. So here are three easy steps to get it done faster and more effectively with AI: 1️⃣ Pick a process that is most in need of a documentation upgrade. Think of a critical one that solely relies on one person or often causes bottlenecks and frustration. 2️⃣ Record 1-2 virtual training sessions with AI assistants. Tools like Otter. ai, Fireflies. ai, Zoom, and Microsoft Copilot can transcribe discussions in real-time and generate written notes after the meeting. All you need is the trainer sharing their screen and walking a trainee through the process. 3️⃣ Use the transcripts from those meetings to generate SOPs with AI synthesis tools. It’s all about the prompts. Here’s an example of a basic one: "Create an SOP draft from this transcript, focusing on the key compliance steps discussed. Organize the information under headings: Introduction, Procedure, Risks, and FAQs." And voilà ✅ While this is an efficient way to document processes, keep in mind the potential challenges of working with AI, such as handling sensitive and proprietary information. By following these three steps, you'll not only have training videos and written manuals, but you'll also build a system that makes knowledge transfer seamless. Now your turn! Have you tried using AI for process documentation? What was your experience?

How I Build Any Class, Course, or Workshop (and how you can too) People often ask me how I design my courses. The answer isn’t magic. It’s a process. One you can steal. Step 1: Start at the End Before slides, stories, or exercises, I define the outcome. • How should they feel when it’s over? • What should they know that they didn’t before? • What should they do next (concretely, not vaguely)? If you can’t answer those three, you’re not ready to design. Step 2: Build from Your Inventory I keep a library of: • Stories (personal + case studies) • Research and data points • Frameworks and lessons • Exercises, challenges, and reflections When a company asks me for a “custom” workshop, I don’t start from scratch. I remix from this inventory by plugging in the right stories and lessons that match the outcomes. Customization ≠ Reinventing the wheel. It’s remixing with intent. (This took me a while to do -- building this inventory -- but once I had it, I realized how powerful it has become for me). Step 3: Sequence for Energy I design like a rollercoaster: • Start with something that surprises or makes them lean in. • Mix moments of listening with moments of doing. • End with action (what they’ll do on Monday). The order matters as much as the content. Step 4: Test + Tighten Every class, talk, or program is a draft. I note what stories landed, what exercises flopped, what moments sparked energy. That’s how I grow my inventory, and why each program gets sharper over time. 💡 Save this for later: Next time you need to build a course, a workshop, or even a keynote, use this checklist: 1. Define Feel → Know → Do 2. Pull from your inventory 3. Design the sequence 4. Test and improve It’s not about creating from scratch. It’s about reverse engineering for outcomes. Curious... what’s the one inventory item you lean on most when teaching or presenting?

🔴 Knowledge isn’t the goal — performance is. If training doesn’t change what learners do, it’s useless information. To design learning that drives real behavioral change, focus on performance-based outcomes. Here’s how: 1️⃣ Define the desired behavior. Before you create content, ask: "What should learners be able to DO after this training?" ✅ Instead of “Understand conflict resolution” → “De-escalate workplace conflicts using a 3-step framework.” ✅ Instead of “Know safety procedures” → “Complete a safety check before each shift without missing a step.” 2️⃣ Align content to real-world tasks. Cut anything that doesn’t directly impact performance. ✅ Teach skills, not just concepts. ✅ Show learners how to apply the information. ✅ Use realistic examples, not just definitions. 3️⃣ Make practice the priority. If learners only consume content passively, they won’t be ready to act. ✅ Use scenario-based activities. ✅ Have them make decisions and see consequences. ✅ Design realistic practice opportunities. Example: Instead of listing customer service principles, let learners handle a simulated customer complaint -- and refine their approach. 4️⃣ Measure success by actions, not completion. ✅ Set clear, observable performance goals. ✅ Assess what learners can do, not just what they remember. ✅ Provide feedback that helps them improve. Learning should change behavior, not just transfer knowledge. 🤔 How do you design training with performance in mind? ----------------------- 👋 Hi! I'm Elizabeth! ♻️ Share this post if you found it helpful. 👆 Follow me for more tips! 🤝 Reach out if you need a high-quality learning solution designed to engage learners and drive real change. #InstructionalDesign #PerformanceBasedLearning #BehavioralChange #LearningAndDevelopment