Recent Discussions
MCT New and Renewing MCTs - Update July 26
Updated July 26, 2025 As we step into FY26 on July 1st, 2025, I want to share some important updates regarding the MCT Program—especially for those planning to renew. New Fees Coming October 2025, no exact date and the cost will be shared at a later date. Starting July 1st, 2025, we will introduce: A renewal fee (ecommerce tool will be available in October 2025 for everyone to renew) A new MCT enrollment fee (ecommerce tool will be available in October 2025 for new MCTs) Our systems are currently being updated to support this change, with the new tool expected to launch in October 2025. More to come on costs. Pricing will be region supported. Session Requirement for Renewal Effective January 1st, 2026, MCTs will be required to complete six (6) sessions or six (6) days of training per calendar year to qualify for renewal. For clarity on what qualifies as a session, please refer to the attached PDF: Mandatory Use of MTM We will be enforcing stricter requirements for using Metrics That Matter (MTM) to log sessions with your Training Services Partner (TSP). Please coordinate with your TSPs to ensure MTM is being used correctly. What to Expect Next More details on program costs will be shared closer to the tool’s release. All MCTs that were MCTs before manual enrollment have been extended through January 1st, 2026, with full benefits. You’ll see this extension reflected in your profile in your MCT Trainer History NOT active certification. All current MCTs will be able to renew when the tool is available in October 2025 and the requirement to renew will be to have an active certification and have taught one class since your last renewal and pay the renewal fee (costs to come later). We will be checking that you have taught the one class using MTM. New MCTs will need ISC certificate, one role-based active certification and pay the MCT new enrollment fee. New MCT Enrollment Process | Microsoft Learn 🙏 Thank you for your continued support and patience as we enhance our systems. Here’s to a successful and impactful FY26!
Unable to download files in Training Services Partner Community Calls
Hi Team, I am experiencing an issue when trying to access and download materials from the Training Services Partner Community Calls page. I am able to access the site and log in correctly using my Microsoft-associated account. I can see the available videos and PowerPoint presentations without any problem. However, when I attempt to download the files, I receive the following error message: "Unfortunately, you don't have permission to access this page." This issue occurs consistently for all downloadable content. Could you please review my access permissions or advise on how to resolve this issue so I can download the materials? Thank you in advance for your support.
Trouble receiving OTP emails from Microsoft Partner Center
Hello! When clicking the Verify Email button in the location below, the primary contact email is not receiving the OTP verification email. I'm on my 6th Partner Center support ticket attempting to determine out why I am not receiving these emails. Partner center support is quick to help me verify the account manually, but I would really like to see the automated system working as intended to help future partners avoid running into this same issue. Could someone help me track down the email address these messages are coming from? Thanks! -jon For reference, the first few tickets I opened under the following workspace/topic, but the assigned engineers say "you picked the wrong topic try again." Workspace: Account Settings Topic: Account verification > E-mail ownership I ask what set of options I should pick to get my ticket routed to the right team, but I haven't located someone that can answer that question either. I've started choosing a random workspace and topic in the hopes that I get lucky. I don't think this strategy is going to work very well, but the partner center support team haven't suggested a better approach and I'm out of ideas. Maybe if I open enough tickets, someone on the partner center support team will notice and help me out.New Learning Journeys now live
Explore new CSP SMB and Microsoft Agent 365 + ME7 Learning Journeys designed to help sales, technical, and delivery teams move faster from skilling to real-world execution. Microsoft 365 Copilot + BSKUs (SMB) Sales + Tech Deal Ready Build the skills to land and expand Copilot opportunities. Microsoft 365 Copilot + BSKUs (SMB) Project Ready Build the skills to deploy, configure, and scale solutions with confidence. Microsoft Agent 365 & ME7 Partner Skilling Sales Ready Learn to position and sell AI agents with Microsoft 365, from opportunity to close. Microsoft Agent 365 & ME7 Partner Skilling Project Ready Learn to implement, secure, and manage AI agents with Microsoft 365 in real-world scenarios. Explore all Learning Journeys here: GCPS Catalog | Partner Skilling CatalogICYMI: Build the skills to strengthen customer conversations with Microskilling
Microskilling supports partners throughout their skilling journey as an autonomous learning modality, offering a holistic, curated experience through short, high-impact videos and podcasts. Read more in the blog: Get started with Microskilling, the autonomous learning modality built to speed deals
Waiting for Business Verification (2605270040007016)
Hi all, We registered a new company tenant in the MPN program several weeks ago and submitted all required business verification documents, but the verification status remains unresolved. I've opened support ticket 2605270040007016 in the Partner Center portal, but wanted to flag this here as well given the urgency. The MPN ID is a hard dependency for our Azure App registration — without it, we cannot begin testing our product on external tenants. We're completely blocked at step one. Any guidance on what may still be needed to get the documentation approved, or an escalation to the verification team, would be greatly appreciated.
Partner Center Registration Issues - Loop - Urgent
Hello Microsoft Support, We are trying to register our company for Microsoft Partner Center / Microsoft AI Cloud Partner Program, but the enrollment is blocked during the trust verification step. Error message: “Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked.” Details: Reference number: 715-123160 Transaction ID: d07f6738-42d1-47c6-ae43-dd4dadd06db9 Correlation ID: 964639c5-58a7-49a5-9f14-12585f5c2a27 Country: UAE The purpose is that we want to develop App Visuals on Power BI AppSource Marketplace, please let us know what is required from our side and review the blocked enrollment manually and advise what document or company verification step is required to unblock the registration.Launching Training Partner
Hi All I am founding a training company with a partner . We would like to launch our business soon. We are now MS partner . My questions are below : 1) How can we display on our website that we are MS partner? (we are not allowe to use logos at this stage : this is my understanding ). 2) Are we allowed to teach students on their own sandboxes ? or do I have to hire a Lab ?
Publishing readiness for AI apps and agents in Microsoft Marketplace
Discover how to prepare AI apps and agents for publishing in Microsoft Marketplace. This Marketplace Community article explains why readiness starts before Partner Center, focusing on the operational, technical, and organizational foundations required to ensure solutions can be evaluated, purchased, and operated reliably. As AI systems manage identity, data, runtime behavior, and subscription lifecycles, gaps in readiness can create friction during certification and customer adoption. Clearly defined identity boundaries, consistent data handling practices, and predictable responses to subscription events help ensure solutions behave as expected across environments and tenants. Learn how to establish publishing readiness that supports smooth certification, reliable operations, and confident customer adoption at Marketplace scale. Read more: Publishing readiness for AI apps and agents on Microsoft MarketplaceDesign CI/CD pipelines for AI apps and agents in Microsoft Marketplace
Discover how to design CI/CD pipelines for AI apps and agents selling through Microsoft Marketplace. This Marketplace Community article explains why controlling how changes reach production is essential for maintaining predictable behavior, reliability, and customer trust. As AI systems evolve through updates to code, models, prompts, and agent logic, behavior can change in ways that impact cost, performance, and outcomes. Structured pipelines that isolate change, validate behavior, and enable safe promotion and rollback help ensure updates are introduced deliberately—without unexpected impact across environments or tenants. Learn how to design CI/CD strategies that support safe iteration, controlled releases, and consistent behavior as AI solutions scale in Marketplace environments. Read more: Design CI/CD for AI apps and agents selling through Microsoft MarketplaceDesign reliable environment strategies for AI apps and agents in Microsoft Marketplace
Discover how to design a reliable environment strategy for AI apps and agents selling through Microsoft Marketplace. This Marketplace Community article explains why structured Dev, Stage, and Production environments are essential for safe updates, predictable behavior, and long‑term customer trust. As AI systems evolve through prompt updates, model changes, and shifting data contexts, behavior can vary across environments. Clear environment separation, controlled promotion paths, and consistent configuration boundaries help prevent regressions, support validation, and ensure changes can be introduced safely without impacting production workloads. Learn how to design environment strategies that enable confident iteration, support Marketplace readiness, and help customers operate solutions predictably at scale. Read more: Designing a reliable environment strategy for Microsoft Marketplace AI apps and agentsEnforce AI entitlements using Marketplace commerce signals
Discover how to enforce entitlements in AI apps and agents using Microsoft Marketplace commerce signals. This Marketplace Community article explains why purchase and subscription data must be integrated at runtime to ensure customers only access what they’ve paid for. As AI apps and agents dynamically invoke tools, expose capabilities, and operate without constant user input, static enforcement approaches fall short. Translating Marketplace signals into deterministic runtime behavior—across SaaS, containers, virtual machines, and managed applications—ensures access is controlled, auditable, and aligned with subscription state. Learn how to design entitlement enforcement that remains consistent through plan changes, scaling workloads, and real‑time agent decisions. Read more: Integrate Marketplace commerce signals to enforce entitlements in AI apps
Discover how AI-powered agents on Microsoft Fabric are accelerating retail merchandising decisions
Retail organizations are under increasing pressure to move faster and make smarter, data-driven decisions at scale. In this latest Marketplace Partner Spotlight, Microsoft highlights how AI agents built on Microsoft Fabric are helping merchandising teams transform complex operational data into actionable insights—without leaving the security of their existing data environment. By leveraging Microsoft Fabric and OneLake as a unified data foundation, partners like Lucid Data Hub are enabling retailers to automate time-intensive reporting processes and shift toward continuous, insight-driven workflows. These business-ready AI agents can analyze large volumes of sales and operational data, surface meaningful trends, and deliver clear recommendations—empowering buyers and store leaders to act faster and with greater confidence. The impact is tangible: merchandising teams can reduce hours of manual analysis into minutes, uncover item-level performance insights, and identify opportunities across store clusters to optimize outcomes. If you’re exploring how AI agents, Microsoft Fabric, and the Microsoft Marketplace ecosystem can drive intelligent automation in retail, this article offers practical insights and real-world examples to help you get started. 👉 Read the full article AI agents on Microsoft Fabric for faster retail merchandising decisions🎉 Save the Date: FY26 Fabric Partner Community Year‑End Celebration
As we prepare to wrap up FY26, we’re closing the year the same way we built it — together. This year‑end celebration will be held as part of the final Fabric Engineering Connection calls of FY26, giving us space to pause, look back on what we built together, and celebrate the partners who make this community what it is. 🌎Americas & EMEA Wednesday, June 24 | 8:00–9:00 AM PT 🌍APAC Thursday, June 25 | 1:00–2:00 AM UTC / Wednesday, June 24 | 5:00–6:00 PM PT) ✨ What to expect: A look back at the moments that defined FY26 along with partner updates to take you into FY27 Fun & games — including a Mad Libs–style community story built live by partners A community toast and a few surprises along the way 👉 Important: This call is open to members of the Fabric Partner Community on Microsoft Teams. If you’re not already a member, you can join here: https://aka.ms/JoinFabricPartnerCommunity This isn’t just a year‑end recap. It’s a thank‑you to the partners who showed up, shared openly, asked great questions, and helped each other grow real Microsoft Fabric practices. Mark your calendars. We can't wait to celebrate with you! 🥳 🥂
How to get discounted Exam voucher codes as a Microsoft AI Cloud partner
Dear Team, I would like to know as a Microsoft AI cloud partner with solution designation, how can we get discounted Exam vouchers for certifications. Is there any methods or portal were we can achieve this? I couldn't see anything from Microsoft Partner portalFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.
Events
Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
Online
As we prepare to wrap up FY26, we’re closing the year the same way we built it — together. This year‑end celebration will be held as part of the final Fabric Engineering Connection calls of F...
Online
Recent Blogs
- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanMay 29, 2026
- 2 MIN READCustomers are moving quickly to Frontier Transformation, where AI and agents are embedded as a repeatable, governed operating capability. As Nicole Dezen outlines in her recent post, Accelerating Fro...May 29, 2026
