So I have two versions of the same product (online and pos) that are at different prices but have the same sku. I need all my inventory at my headquarters but sales made at individual locations deduct from the inventory at HQ.
I cannot consolidate locations (as I need the separate data) and I cannot doll out inventory to each individual location (as at that point I’m just doing it by hand)
As the title says. Just got my first 50k month after about 6 years of running my store. No ad spend just pure SEO and google traffic.
Paying myself more money then I ever dreamed. Finally stopped juggling bills. Currently working from home, making decent money with a great work life balance.
What’s the problem then? Well I’ve hit a wall, I’m working 40 hours a week from my garage and have completely run out of storage. I can’t grow anymore from my current location, and I also can’t take a break longer than a weekend, like ever.
My options from here are stay where I’m at, optimise for profit and live with the fact that this is as big as I can get, and I will never be able to take a holiday expcept public holidays.
Or I can rent a warehouse, hire an employee and spend my time focusing 100% on proactively growing the business instead of just fulfilling orders as I am now. I know the potential for growth but am also scared of the overheads.
I have zero experience running a business before this, I used to cut grass for a living. But I do know that if I rent a warehouse and hire an employee while keeping my current revenue, my income will drop drastically, it’s only viable if I can 2x my current turnover.
I’m torn which way to go, anyone else been in this situation and what did you choose and why?
I got a chargeback on Shopify where the customer claims she was charged twice for the same purchase.
The situation is:
She placed 2 separate orders, about 5 minutes apart
Each order was $134
Both orders have their own separate order numbers
The orders contain separate items
All the customer/shipping information is the same on both orders
I provided Shopify with screenshots of both separate orders as evidence
Both orders were shipped together in the same package using the same tracking number
The package was just delivered, and I have the delivery/tracking information
The customer is claiming one of the $134 charges was a duplicate
Shopify is currently showing the chargeback as $149 ($134 + $15 fee) and it’s in review
I already submitted my evidence
My reasoning is that even though both orders were shipped together under the same tracking number and have the same customer/shipping information, they were still two separate orders placed by the customer about 5 minutes apart, each for $134.
Do you guys think this is a strong case for me? Has anyone had a similar duplicate-charge chargeback where the customer placed two separate orders but they were shipped together?
Also, roughly how long did it take you to get a decision after submitting your evidence?
