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Residents discount

Check if you live in the charging zone or in a designated area next to the zone as you may be entitled to a 90 per cent discount.

Register online

Register for your account and residents' discount online

Register online for an account, then apply for the residents' discount. Your residents' discount application form will be filled automatically with your account information. Print it, sign it and send it back to us at the address supplied on the form.

Once we've approved your application and your discount is active, you can apply for a 90 per cent refund on charges paid since applying.

Registered residents can pay the charge via Congestion Charging Auto Pay. This means you'll only pay for the days that you travel in the zone, rather than paying for a weekly, monthly or annual charge in advance. Register online for CC Auto Pay now.

Register by post

Just print, fill in and post the application form below.

Registering for a residents' 90 per cent discount (PDF 404KB)

Cost

You have to pay £10 to register for the residents' discount.

Renewing your residents' discount

If you're renewing your discount we'll automatically send you a renewal form. If you have lost your renewal form please call 0343 222 2222.