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How Interactive Voice Response Works
IVR, or interactive voice response, is a new technology that many of us use everyday. Learn more about IVR in this article.
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How Prison Telecommunications Works
Prisons spy on inmates' telephone conversations to make sure the crooks aren't trafficking drugs or organizing gang riots from behind bars. But does this monitoring infringe on their rights?
How Airline E-tickets Work
Airline e-tickets have replaced traditional paper tickets, saving consumers time and money. Learn how e-tickets work.
How Social Networks Work
Technology expands and enriches our personal and professional relationships. Learn how social networking Web sites are supercharging social networks.
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In the Communication Channel you'll find everything you need to know about staying connected via voice, video and the Internet. Sponsored by Premiere Global Services.
Conferencing
Conferencing is a crucial part of business – you can’t work effectively without exchanging information with colleagues and potential partners. From conference calling to the best way to build a sales team, HowStuffWorks has the business savvy you need.
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Desktop Fax
Faxes are a quicker way of transmitting important documents to the people who need them. Learn about fax innovations like FoIP and faxing over e-mail in this section of HowStuffWorks and find out how fax machines can help create a mobile office (and make your job easier).
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Notifications
Notifications are a necessary constant in today’s business world. For most people, a day without e-mail is unthinkable. From instant messaging to PDAs, HowStuffWorks explains the notification devices and technologies that keep you in the loop.
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How Broadcast Messaging Works
Broadcast messaging delivers information to lots of recipients at once. Learn about broadcast messaging service providers, different kinds of broadcast messages and do-not-call lists.
How Business Communication Icebreakers Work
Most of us cringe at these ridiculous games. But, as much as we hate to admit it, they often help us warm up to our peers. Which activities best melt the ice between work colleagues?
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