Employee Experience

🏃♀️ Imagine a study on marathon performance that doesn't mention some runners are carrying 50-pound backpacks. That's the 2025 Women in the Workplace report from Mckinsey and LeanIn 60 pages on why women "want promotions less." Zero mentions of childcare, eldercare, or the invisible second shift. Their own data shows women and men are equally committed to their careers, over 90% on every measure. Young women under 30 has even more ambitious than young men. Latinas are the most ambitious group in the entire study. 🤔 So where does this "ambition gap" come from? Buried on page 10, in a small box, they note that women who decline promotion cite "personal obligations" at nearly double the rate of men. Then they move on. No follow-up. No analysis. No asking the obvious question: What are these "personal obligations"? 💔 I'll tell you what they are. 👉 They're the 2am feeding before your 8am presentation. 👉 The school pickup that can't be rescheduled. 👉 The elderly parent who needs a doctor's appointment during your board meeting. 👉 The mental load of remembering everyone's everything while being told you "lack ambition." The report measured ambition without measuring the invisible infrastructure women are running at home. 👉 Here's what the report should have asked: ⁉️ Do women with equal childcare support want promotions at the same rate as men? ⁉️ Do women with flexible work arrangements show the same career drive? ⁉️ Does the "ambition gap" exist in countries with subsidized childcare? (Spoiler: Research says no, no, and no.) Instead, they concluded women are less ambitious and moved on to solutions that don't address the actual problem. This isn't just a missed opportunity. It's a misdirection! ❌ Because when you diagnose "ambition gap" instead of "care gap," you get solutions like "women need more confidence" instead of "workplaces need to stop penalizing caregiving." You get women blamed for systemic failures. 📊 Here's what an honest report would say: ✅ Women aren't less ambitious. They're doing two jobs while being evaluated as if they're doing one. ✅ The workplace wasn't designed for people with caregiving responsibilities. It was designed for people with wives. ✅ Until we redesign the system, we'll keep "discovering" that women don't want what men want, when really, women just can't afford what men take for granted. That's exactly why we built "From Hidden Talent to Visible Leader", because the women I work with aren't lacking ambition. They're lacking a system that sees their full contribution. Next cohort starts end of Jan 2026. 👉 Join the waitlist: https://lnkd.in/gx7CpGGR 👊 Because women don't have an ambition problem. The workplace has a measurement problem, and it starts with reports that count everything except what actually matters.

I just watched a brilliant young mind quit after his first performance review.  The system didn't fail, it worked exactly as designed. And that's the problem. A close friend's son called me yesterday asking for advice. This kid has always been exceptional - top of his class, and one of the most hardworking young minds I know. He joined a company last year, excited to prove himself. His first performance review just happened. They put him on a PIP for "team collaboration issues." Here's what actually happened that past year: + On-time, flawless project delivery. + Zero complaints from stakeholders. + Often stayed late to get things right. But he wasn’t loud. He didn’t hang around in Slack threads and coffee chats or networked just for the sake of being visible. He focused on the work. And that somehow became a problem. When he called me, his voice was shaking. "I keep questioning myself. Maybe I really am terrible at my job." Just imagine an A-player, now doubting his entire future because our review systems punish introverts, misfit metrics, and non-traditional brilliance. I told him what I'm telling you: You're not the problem, kid. The system is. Four decades in this industry, and this still breaks my heart every time.  We're crushing exceptional talent with processes designed for a different era. We measure yesterday's activities instead of tomorrow's potential. The best leaders understand that real performance happens in real-time, not annual reviews. They coach continuously, celebrate wins immediately, and address challenges before they destroy confidence. ✅ Netflix eliminated performance reviews entirely.  ✅ Adobe replaced them with ongoing conversations.  ✅ Google shifted to quarterly goals with continuous feedback. These aren't experiments, they're competitive advantages. While traditional companies waste months on review documents nobody reads, smart organisations invest that time in actual development conversations that drive results. We need to replace annual reviews with monthly check-ins that matter. And most importantly, replace the assumption that people need to be "reviewed" like products with the understanding they need to be supported, challenged, and trusted to grow. That young man will find a company that values his work ethic over his small talk skills. His former employer will keep wondering why they can't retain talent while using the same broken processes. The difference will transform one organisation and devastate the other. So, stop managing performance like it's a quarterly report. Start enabling it like it's a human being's career and dreams. #performancereviews #thoughtleadership

I have a DEI secret… And it’s a big one. Ready? The accommodations I make for my neurodivergent team members… Also benefit my neurotypical team members. Ground breaking, right? 😏 I hear a lot about companies pushing back on accommodations, but I thought I’d show you just a few of the simple things we do here. I’ll use myself as the example, and let you see how it helps everyone. 👉 I like to sit on my legs and fidget in my chair. ✨ So we’ve got comfy chairs, wider than your standard office ones, for everyone. 👉 I regularly forget my breakfast or lunch. ✨ So we keep a fully stocked drinks fridge and snack cupboard. Open to everyone. 👉 Sometimes I find the main office overwhelming when I’m trying to focus. ✨ So we created two quiet workspaces in different rooms. Everyone can use them when it all gets a bit much. 👉 I used to get anxious about calling in sick and having to justify it to my old manager. ✨ Now? Just send a text. No explanations needed. If you say you’re ill, that’s enough. Applies to everyone. 👉 I had a habit of staying too late, sometimes working 3 or 4 hours longer than I should. ✨ So we finish at 4pm. And we mean it. Everyone is made to down tools and heads off. No late-night badge of honour here. I could go on, but you get the idea. There’s really no excuse not to make accommodations for your ND teammates. Because when you do… It makes things better for everyone.

Stop pasting interview transcripts into ChatGPT and asking for a summary. You’re not getting insights—you’re getting blabla. Here’s how to actually extract signal from qualitative data with AI. A lot of product teams are experimenting with AI for user research. But most are doing it wrong. They dump all their interviews into ChatGPT and ask: “Summarize these for me.” And what do they get back? Walls of text. Generic fluff. A lot of words that say… nothing. This is the classic trap of horizontal analysis: → “Read all 60 survey responses and give me 3 takeaways.” → Sounds smart. Looks clean. → But it washes out the nuance. Here’s a better way: Go vertical. Use AI for vertical analysis, not horizontal. What does that mean? Instead of compressing across all your data… Zoom into each individual response—deeper than you usually could afford to. One by one. Yes, really. Here’s a tactical playbook: Take each interview transcript or survey response, and feed it into AI with a structured template. Example: “Analyze this response using the following dimensions: • Sentiment (1–5) • Pain level (1–5) • Excitement about solution (1–5) • Provide 3 direct quotes that justify each score.” Now repeat for each data point. You’ll end up with a stack of structured insights you can actually compare. And best of all—those quotes let you go straight back to the raw user voice when needed. AI becomes your assistant, not your editor. The real value of AI in discovery isn’t in writing summaries. It’s in enabling depth at scale. With this vertical approach, you get: ✅ Faster analysis ✅ Clearer signals ✅ Richer context ✅ Traceable quotes back to the user You’re not guessing. You’re pattern matching across structured, consistent reads. ⸻ Are you still using AI for summaries? Try this vertical method on your next batch of interviews—and tell me how it goes. 👇 Drop your favorite prompt so we can learn from each othr.

Louder for the people at the back 🎤 Many organisations today seem to have shifted from being institutions that develop great talent to those that primarily seek ready-made talent. This trend overlooks the immense value of individuals who, despite lacking experience, possess a great attitude, commitment, and a team-oriented mindset. These qualities often outweigh the drawbacks of hiring experienced individuals with a fixed and toxic mindset. The best organisations attract talent with their best years ahead of them, focusing on potential rather than past achievements. Let’s be clear this is more about mindset and willingness to learn and unlearn as apposed to age. To realise the incredible potential return, organisations must commit to creating an environment where continuous development is possible. This requires a multi-faceted approach: 1. Robust Training Programmes: Employers should invest in comprehensive training programmes that equip employees with the necessary skills for their roles. This includes on-the-job training, mentorship programmes, online courses, and workshops. 2. Redefining Hiring Criteria: Organisations should revise their hiring criteria to focus more on candidates’ potential and willingness to learn rather than solely on prior experience or formal qualifications. Behavioural interviews, aptitude tests, and probationary periods can help assess a candidate's ability to learn and adapt. 3. Partnerships with Educational Institutions: Companies can collaborate with educational institutions to design curricula that align with industry needs. Apprenticeship programmes, internships, and cooperative education can bridge the gap between academic learning and practical job skills. 4. Lifelong Learning Culture: Encouraging a culture of lifelong learning within organisations is crucial. Employers should provide ongoing education opportunities and support for professional development. This includes continuous skills assessment and access to resources for upskilling and reskilling. 5. Inclusive Recruitment Practices: Employers should implement inclusive recruitment practices that remove biases and barriers. Blind recruitment, diversity quotas, and targeted outreach programmes can help ensure that diverse candidates are given a fair chance. By implementing these measures, organisations can develop a workforce that is adaptable, innovative, and resilient, ensuring sustainable success and growth.

ESOPs don’t always work, but when they do its magical 5000 Swiggy employees made around 9000 crores in the IPO Some would have made 100 cr plus Many many more would have made 10 cr plus Life changing money for most people and will enable risk taking and another 100 plus startups from this set If you are evaluating offers from startups with significant ESOP component, this is how you should evaluate it For an employee to make meaningful money through ESOPs, 2 things must happen: - Growth in company value - Employee friendly ESOP policies that ensures employees make money when company grows a) Growth in Company Value This is where employees need to think like investors Just like investors are particularly wary of what valuation they are coming in, entry valuations should matter for employees too ESOPs are allotted basis the current valuation The likelihood of a 10x growth in your ESOPs if you are joining a startup valued at 100 million $ is much higher compared to joining a startup already valued at 5 billion $ A 75 lakh ESOP allotment in a 1000 cr valued org with chances of a 10x growth could be a better offer than 2 cr ESOP allotment at a 20000 cr valued org with lower chances of future growth The second thing to judge is the business model and the likelihood of the business to grow( very important for Seed/Series A/B startups) b) ESOP Policies The startup ecosystem is full of stories where employees didn’t make money despite the company growing and having multiple liquidity events. Swiggy, Zomato are examples of great ESOP policy. Many companies have extremely shitty ones Here are the things that should matter most while evaluating policies: 1. Vesting Schedule: The standard is 25% vesting after every year. Any schedule which has higher vesting towards the later years is a red flag Vesting should never be performance linked If performance is bad, it is management’s responsibility to fire 2. Vesting on Leaving/Startups Exit: If you exit, you should retain all options that has vested If a startup gets acquired before all your options vest, there should be accelerated vesting 3. ESOP Communication: There should always be written communication( preferably through ESOP portal) Verbal communication for ESOPs is a huge red flag 4. Strike Price: Strike Price should be as low as possible( Re 1 ideally). This maximizes the value creation for the employee 5. Holding/Exercise Period: Converting options to shares is a major tax liability exercise. With limited exercise period, it becomes impossible for employees to exercise as it means paying up to 40% real taxes on notional capital gains in an asset class that is not liquid Ideally, holding period should be infinite for vested options, even after exit This enables employees to wait for liquidity events without incurring upfront taxation to be paid out of own pocket

Hard Work Doesn’t Cause Burnout.  This Does. People don’t burn out because they’re weak. They burn out because they’re at war—every single day. Not with the work. But with the culture. Most high performers can handle pressure. What drains them is the invisible combat of surviving a toxic environment: • Fighting for basic recognition. • Tiptoeing around ego-driven managers. • Navigating blurry expectations. • Absorbing blame just to keep the peace. • Working long hours—not for purpose, but for permission to belong. This isn’t hustle. This is emotional survival disguised as productivity. Burnout isn’t always from too much to do. It’s from not enough safety to be human. It’s the silence you bite back. The trust you can’t give. The energy you waste decoding office politics. And here’s the truth no one puts in the job ad: "Toxic cultures break people before the deadlines ever do." So what builds resilience? Not snacks in the break room. Not "We’re a family" posters. ✅ Clarity over chaos. ✅ Trust over fear. ✅ Leaders who listen—not just talk. When people feel safe, seen, and supported— They don’t just survive. They rise. They create. They lead. Let’s stop glamorizing burnout and start talking about the real cost of toxicity. What’s one silent culture killer you think companies need to call out—loudly? ♻️ Share this with your network if it resonates. ☝️ And follow Stuart Andrews for more insights like this.

This quote got me thinking. Early in my career, I struggled with how people showed up. I was often called too intense, I was often perceived as overwhelming, but the truth of it is I SHOWED UP! I was engaged, I was committed, and I wanted to make an impact. Not knowing why there was such a difference between how I showed up and others, I learned … that ONLY 31% of employees are enthusiastic and energized by their work? Imagine that almost 70% of the people in your team are there because they just have to 🫣 I honestly can't imagine that, which is why I implemented some solutions in my teams, most of it worked, some of it I’m still testing & trying … Here are some things I did: 👉 Trust & Empower: I involve my team in decision-making processes and push decisions to them when possible. This fosters a sense of ownership and responsibility. 👉 Celebrate Feedback: I create an environment where feedback is frequent and constructive. It encourages continuous learning and growth. 👉 Connect 'Why' to Vision: I share a compelling vision to motivate team members and clearly explain why their contributions matter. 👉 Offer Development: I signal my commitment to personal growth with training and development opportunities. It sparks motivation and increases loyalty. 👉 Recognize & Praise: I acknowledge achievements and make saying ‘thank you’ my default. A little recognition goes a long way to boost morale and motivation. 👉 Promote Diversity: I embrace diverse perspectives and backgrounds to enrich the work environment, prompt healthy debate, and drive innovation. 👉 Encourage Collaboration: I encourage teamwork on projects. This builds a sense of community and belonging while also accelerating learning 👉 Challenge Comfort Zones: I push and encourage team members to expand their skills and what they think is possible. It promotes growth and enthusiasm. 👉 Cultivate Inclusivity: I ensure all voices are heard. For example, I make sure extroverts don't steal the show and create the space needed for quieter team members to speak. Be the leader that serves, empowers and inspires. And all will go just fine 🙌 #EmployeeEngagement #TeamMotivation #WorkCulture

You’re not burned out—you’re just taking breaks the wrong way. Here’s how to fix it, based on science. Want to perform better? Take better breaks. Breaks today are where sleep was 15 years ago—underrated and misunderstood. But how you take a break matters. Most people think more work = more productivity. But research shows that strategic breaks are the real key to staying sharp. The problem? Most of us take breaks that don’t actually help. Scrolling alone at your desk? Not it. Here’s how to take a break that actually works: Move, don’t sit – Walk, stretch, or get outside instead of staying glued to your chair. Movement resets your brain. Go outside, not inside – Fresh air and sunlight restore energy and boost creativity. Be social, not solo – Breaks are more effective when taken with someone else. Fully unplug – Leave your phone. No work talk. No emails. No scrolling. Just a real reset. Try this: Take a 10-minute walk outside with a colleague. Talk about anything but work. Leave your phone at your desk. Watch how much better you feel—and perform. Breaks aren’t a luxury. They’re a performance tool. Treat them like it. Got a break routine that works for you? Drop it below Or send this to someone who needs a real break.

Imagine this: One of your most dedicated team members led a crucial project that significantly boosted the team’s #performance metrics. Yet, during #appraisal time, they received a mere 6% hike. It is disheartening at times and raises a critical question: Are we really valuing our employees correctly? For many organizations, the #performanceappraisal cycle is the ultimate yardstick for measuring an employee’s #potential and performance But let’s face it, while the evaluation cycle is a good #measurement tool and run by well-oiled machinery, the dependency factors are complex. Employees blame #managers for not having paid them the dues in such scenarios but miss the larger picture. The system has its limitations which are driven by multiple factors like company affordability, market condition, inflation, maintaining pay parity (fairness) and economic conditions which play a significant role in determining salary hikes and revisions. Exceptional work, #innovations, and #dedication can’t always be quantified within the confines of an annual review. Currently, the market is in a slow-down phase, affecting all industries. This economic reality often translates into lower appraisal percentages, which might not reflect an employee’s true potential or hard work. It’s time to rethink recognition: We, as leaders and organizations must look beyond the traditional appraisal system to truly recognize and reward exceptional work. While Rome will not be rebuilt in a day, here are a few tips and tricks for managers to ensure reward and recognition are not looked at as mere annual tick marks: a. Immediate #recognition - Don’t wait for the annual review. Celebrate successes as they happen. b. Personalized rewards - Tailor rewards what genuinely motivates each employee. It could be a shout-out in a team meeting, a personalized thank-you note, or even an extra day off. c. Professional #development - Invest in your employees’ growth. Offering #opportunities for #training and development can be a more meaningful reward than a percentage increase. d. Flexible incentives - Consider flexible incentives like project-based bonuses or recognition programs that run throughout the year. e. Stand-up for your team members - It is utmost critical for managers to stay true with their team members and back them in any way needed. This is driven by #empathy When employees feel undervalued, it can lead to dissatisfaction and higher resignation rates—a trend we can’t afford in these challenging times. Businesses must strive to make their employees feel valued and psychologically safe, even when financial rewards are constrained. Having read this post, imagine yourself in your managers’ position, look at all the factors affecting the appraisal cycle and maybe your view about your revised salary will change from decent to ‘exceeds expectations’. We evolve and grow as #HR by making everyone feel valued every day, not just during the appraisal cycle. #leadership