Software Engineer I

Job Description

This position is for a Software Engineer I within the eCRMS – Customer 360 (C360) Engineering team. In this role, you will contribute to the design and development of large-scale, cloud-native, event-driven, reactive applications that enable a global, 360-degree view of the customer.

As a Software Engineer I, you will work as part of a collaborative team contributing to full-stack development, including backend services (APIs and microservices), frontend development using React, and cloud-based solutions on Google Cloud Platform (GCP) and AWS. You will gain hands-on experience building scalable systems while learning industry best practices.

Responsibilities

How Will You Make an Impact in This Role?

• Contribute to the development of microservices that support a rapidly growing data platform
• Assist in building scalable APIs using modern programming frameworks
• Support the development of tools, automation, and instrumentation to improve system reliability
• Work on services that enable real-time data processing and analytics
• Collaborate with team members to improve the efficiency, reliability, and scalability of data pipelines
• Participate in code reviews, testing, and debugging to ensure high-quality software delivery
• Work on cross-functional initiatives and collaborate with engineers across teams
• Learn and apply best practices in software development, system design, and cloud technologies
  
  

Qualifications

Education Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience

Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases

Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

Minimum Qualifications

• 1–3 years of experience (or equivalent internships/projects) in building applications using object-oriented programming (Java or similar technologies)
• Basic understanding of REST APIs and microservices architecture
• Familiarity with Java and writing clean, maintainable code
• Understanding of data structures, algorithms, and software design principles
• Exposure to relational databases and/or NoSQL technologies (e.g., Cassandra, Couchbase)
• Familiarity with version control systems such as Git
• Strong problem-solving skills and willingness to learn new technologies
• Good communication and collaboration skills
  
  

Preferred Qualifications

• Exposure to cloud platforms such as AWS or GCP
• Familiarity with frontend technologies such as React
• Basic knowledge of event-driven architecture or messaging systems (e.g., Kafka, Vert.x)
• Experience with build tools such as Maven or Gradle
• Awareness of containerization technologies like Docker or OpenShift
• Exposure to Elasticsearch, PostgreSQL, or Python
• Interest in data engineering, machine learning, or AI concepts
  
  

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these Positions

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.