Say no more to dense PDF manuals. 🙅 SharkNinja uses Agentforce and Intelligent Context to build a QR-led Unboxing Agent for their 25+ yearly product launches. Carolin Duerkop shows you how.
About us
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
- Website
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http://www.salesforce.com
External link for Salesforce
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Enterprise Cloud Computing and Customer Relationship Management
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Employees at Salesforce
Updates
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Succeeding in sales isn't just about working harder, it’s about working smarter with the right technology. One of our San Francisco Account Executives Anthony joined us to answer 10 rapid fire questions about his experience selling at Salesforce. He shares specific ways he’s integrating AI to stay ahead, along with the biggest sales lesson he’s learned in his career so far. Whether you are curious about life hre or looking for tactical sales advice, there is a lot to take away from his perspective:
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Be at the forefront of the biggest shift in marketing. Stream the Connections main keynote to hear Salesforce leaders share how agentic AI is redefining customer engagement and powering the Agentic Enterprise. Get a first look at the innovations across Agentforce, Slack, Data 360, Customer 360, and more that are shaping the future of customer engagement.
Connections 2026 Main Keynote
www.linkedin.com
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Your AI agents just became data experts. With Tableau Next MCP, tools like Claude and ChatGPT can now query Tableau's analytics engine directly. Accurate, trusted answers grounded in your business context, protected by the Agentforce Trust Layer. New in our Summer '26 Release. Explore: https://sforce.co/4v3tsHk
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Salesforce reposted this
🇸🇦 Riyadh, the age of agentic service is here — and you showed up for it. The Heart of Service Summit brought something special to the Kingdom this week: real conversations, bold ideas, and a shared belief that AI and autonomous agents aren't just the future of service — they're the now. We explored what that looks like in practice across three areas that matter most: 🩷 Customer Experience — reaching customers instantly, wherever they are 🩷 Employee Experience — giving teams intelligent support that never sleeps 🩷 Field Service — deploying autonomous agents where the work actually happens None of this happens without the right people in the room. A heartfelt thank you to our partners مبتـــك | MubTech, Globant, NTT, Tassama — and to every leader and customer who brought their energy, questions, and challenges to the table. The conversation doesn't stop here. What's the hardest part of delivering truly connected service in your organization? Let's talk ⬇️ #AgenticAI #CustomerService #FieldService #Salesforce #ServiceSummit
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From voice command to automated workflow. 🎙️⚡️ We’ve engineered a way to convert spoken language into native Salesforce actions without sacrificing the precision enterprises demand. Discover how our team built speech-invocable actions that bridge the gap between audio and structured CRM workflows. Dive in: https://sforce.co/3P6PGJk
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Salesforce reposted this
Gemini 3.5 Flash’s real-world agentic capabilities are already driving meaningful progress for leading organizations: https://goo.gle/3RSz20J Check out how our partners are transforming workflows with 3.5 Flash: 🛍 Shopify is running subagents in parallel to analyze complex data over a long horizon for more accurate merchant growth forecasts at a global scale. 🔍 Ramp is using Gemini 3.5 Flash to enable smarter, more reliable OCR through multimodal understanding of complex invoices combined with reasoning over historical patterns. ☁️ Salesforce is integrating Gemini 3.5 Flash into Agentforce to reliably automate complicated enterprise tasks by deploying multiple subagents that retain context and execute complex, multi-turn tool calling. 💡 Databricks is using agentic workflows to monitor and retrieve real-time information, reason across massive datasets to diagnose issues, identify fixes and propose solutions for data scientists. 📈 Macquarie Group is piloting how Gemini 3.5 Flash can accelerate customer onboarding by reasoning over complex 100+ page documents, retrieving relevant information and making reliable recommendations with low latency. 📃 Xero is deploying agents to autonomously manage complex, multi-week workflows, such as identifying suppliers and gathering information for 1099 tax forms, enabling small businesses to automate tedious admin tasks.
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Catch coordinated attacks before they spread. 🕵️♂️ 🆕 Security Mesh pulls scattered signals into one place, connecting the dots to surface threats that might otherwise go unnoticed. GA in the Summer '26 Release. Learn more: https://sforce.co/4v8cUOx
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How does Indeed facilitate ‼️ 31 hires every minute ⁉️ Oliver Bodden shares how his team built action-taking agents with Agentforce, Data Cloud & MuleSoft to: → Streamline IT support → Fetch real-time job status → Manage sales outreach Watch:
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The Party at Connections just got bigger. Foster The People kick off. Smashing Pumpkins close. Not your average marketing conference. Definitely not your average after-party. Register: https://sforce.co/4uoSaC1
