Long weekend ahead… but for marketing & CX teams, it’s rarely simple.
Sprinklr
Softwareudvikling
New York, NY 585.248 følgere
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
Om os
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
- Websted
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https://www.sprinklr.com/
Eksternt link til Sprinklr
- Branche
- Softwareudvikling
- Virksomhedsstørrelse
- 1.001 – 5.000 medarbejdere
- Hovedkvarter
- New York, NY
- Type
- Aktieselskab
- Grundlagt
- 2009
- Specialer
- Social Media Management, Customer Experience Management og Enterprise Cloud Computing
Beliggenheder
Medarbejdere hos Sprinklr
Opdateringer
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Are your social efforts actually building something, or just adding to the noise? The Social Index reveals where brands are missing the mark and how leading teams are showing up differently. Explore the trends by vertical and what it takes to build real resonance 👇 #brandstrategy #enterprisesocial #marketingtransformation #nativeAI #unifiedcxm #socialintelligence
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What came through in the room at CX Connect Atlanta 👇 • Social can’t just be managed as a channel. It has to be understood as a signal • Speed only matters when the context is right • Alignment is still the hardest challenge teams are solving for 🫶 Huge thanks to our speakers — Gisell Galan, Joseph Tahnk, Jennifer C., and Anna Mason — for grounding these themes in real-world experience. We appreciate everyone coming ready to share, challenge, and connect. This felt less like an event and more like a working session. ✈️ Next stop: Dallas
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Creators already have the trust. The real opportunity is turning that trust into measurable impact. With Meta Partnership Ads, more brands are moving beyond one-off collaborations and building creator strategies that drive performance across the funnel. In this session, we’ll break down what that looks like in practice and how teams are making it work at scale. 👇 Save your seat for your preferred region! PST: https://lnkd.in/gm2hSPPR GMT: https://lnkd.in/gjkJWYNB SGT: https://lnkd.in/gG7HhbsQ
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Most brands are active on social. Most brands still aren’t creating impact. That’s what we found analyzing 1M+ customer interactions across 1,160 brands over 11 months. The gap isn’t visibility — it’s relevance. Introducing the Sprinklr Social Index Report. A new way to measure how brands actually show up in real customer moments. ↓ https://lnkd.in/gN-KSJ_c
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🚀 Scopri le ultime innovazioni della release di aprile Partecipa al nostro webinar per scoprire come sfruttare al meglio la piattaforma e ottenere risultati concreti fin dal primo giorno. 🔍 comprendere e analizzare cosa dicono i principali LLM del tuo brand 📊 confrontare il sentiment tra i diversi modelli presenti sul mercato 📢 distribuire contenuti su canali che rafforzano l’autorità del tuo dominio e aumentano la probabilità di citazione 👉 Un appuntamento imperdibile per trasformare insight in azioni concrete. https://lnkd.in/gghWsjtv
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A new edition of Not Just AI is out — and it tackles a question we’re hearing more often from marketing leaders: Are we actually building something on social, or just adding to the noise? Brands aren’t short on activity. They’re short on impact. This piece unpacks why the channel‑first model is quietly failing, how leading teams are reading signals before they peak, and what it takes to turn real‑time moments into lasting customer loyalty. If you’re thinking about how to move from output → impact, this is worth the read.
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We’re proud to share that Sprinklr has been named a finalist for the CCW Excellence Awards in Cloud-Based CX Solution of the Year 🏆 This recognition reflects the work our teams are doing to help organizations deliver more connected, intelligent customer experiences at scale. Looking forward to joining peers and industry leaders at CCW Las Vegas in June. #CCWVegas #CustomerExperience #CX #AI #EnterpriseTech
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Sustainability isn’t just something we talk about once a year — it’s the small choices we carry with us every day. Across Sprinklr, our teams are finding simple, smarter ways to reduce waste, rethink routines, and make more conscious decisions — at work and at home. This is just a snapshot of what that looks like in action. 🌱 What’s one small change you’ve made that’s made a difference? #sprinklrlife
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As agent-based systems evolve, one design question keeps coming up: 🤔 who decides the work is done? In VentureBeat, our very own Sean Brownell shares why separating the builder from the evaluator isn’t new — but remains one of the most important patterns for building reliable, observable AI systems. The takeaway: 💡 what works for deterministic tasks doesn’t always translate to subjective or design-driven work — where human judgment still plays a critical role. A thoughtful perspective on where agent orchestration is heading: https://lnkd.in/gmdCNdiB #enterpriseAI #aiengineering #agentarchitecture
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Finansiering
Sprinklr
8 runder i alt
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Hellman & Friedman
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