View organization page for Netlify

36,219 followers

“It’s not what people tell you. It’s what they do.” Mathias Biilmann Christensen on why product teams should pay closer attention to behavior than compliments: Most people won’t tell you your product is bad in a live demo. They’ll be polite. They’ll say it looks interesting. They’ll thank you for showing it. But the real validation comes afterward: * Do they return to the product on their own? * Do they actually start using it? * Do they adopt it without needing constant guidance? Because future users won’t get a founder-led walkthrough. That’s the signal that matters most. Shoutout to Evil Martians for the conversation!

To view or add a comment, sign in

Explore content categories