We experienced an issue with one of our infrastructure providers, which affected inventory availability and may have caused test cancellations for a subset of users. The issue has been identified and fully resolved by our engineering team.

We sincerely apologize for any inconvenience caused. Please reach out to our Support Team for further assistance.

We are experiencing a problem with one of our vendor, which resulted in performance degradation in the Kane AI & Hyperexecute related tests. Our engineering team is working on the fix.

The issue has been identified as intermittent delays in responses from a third-party vendor. Our team is actively collaborating with the vendor to mitigate the impact and restore normal performance as quickly as possible.

We sincerely apologize for any inconvenience caused and appreciate your continued patience. Please reach out to our Support Team for further assistance.

We experienced intermittent issues with VM allocation, which affected a subset of users in the Playground/Authoring environment. During this period, some users encountered occasional delays or failures while attempting to allocate VMs.

We sincerely apologized for the inconvenience caused and appreciated your patience. If you are still experiencing any lingering issues, please reach out to our Support Team for further assistance.

Although this isnt a downtime activity, you might experience issues accessing our services and in running test executions. This update is essential to improve performance, security, and stability. Please plan accordingly to avoid disruptions.

Thank you for your continued trust in our services.

We are currently experiencing intermittent performance degradation in Kane authoring for Native app tests, affecting a subset of customers within the Playground. During this time, users may notice occasional delays in execution or test steps getting stuck.

The issue has been identified as intermittent delays in responses from a third-party vendor. Our team is actively collaborating with the vendor to mitigate the impact and restore normal performance as quickly as possible.

We sincerely apologize for any inconvenience caused and appreciate your continued patience. If you continue to experience issues, please reach out to our Support Team for further assistance.

We are experiencing a brief performance degradation in one of our service, specifically impacting a subset of iOS device testing. Affected users may notice issues during allocation iOS device or test case failures.

This is because apple is unable to verify developer certificates on the device - https://developer.apple.com/forums/thread/818403

We sincerely apologize for any inconvenience this may have caused. Our engineering team working on to resolve this at utmost priority.Our support team remains available to assist you further, we appreciate your continued trust and understanding.

During this time, you may experience issues accessing our services and in running test executions. This update is essential to improve performance, security, and stability. Please plan accordingly to avoid disruptions.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. Should you require any further assistance, please do not hesitate to contact our Support Team. Thank you for your continued trust in our services.

We experienced a network issue in one of our US West data centers between 04:10 AM UTC and 04:30 AM UTC, which may have caused test cancellations for a subset of users. The impacted hosts have been isolated, and the issue has been fully resolved. There are no further test cancellations at this time.

You may experience 5xx errors or face issues while logging into LambdaTest application as our DNS provider Cloudflare is down. We are working on this and are in constant touch with Cloudflare team, will keep you updated on the progress.

FYI: link to status page of cloudflare https://www.cloudflarestatus.com/incidents/msv92vykgtvp

We're currently experiencing degraded performance due to an ongoing Cloudflare service disruption. We sincerely apologize for the inconvenience. Our team is actively collaborating with Cloudflare to restore normal operation as quickly as possible. For any questions or assistance, please reach out to our Support team.

https://www.cloudflarestatus.com

During this time, you may experience issues accessing our services and in running test executions. This update is essential to improve performance, security, and stability. Please plan accordingly to avoid disruptions.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. Should you require any further assistance, please do not hesitate to contact our Support Team. Thank you for your continued trust in our services.

We experienced a temporary outage with Kane AI, and the Playground was impacted because of it.Our engineering team has identified and promptly resolved the problem.

We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

We’re currently experiencing an outage with our cloud provider which might result in test failures or degraded performance. We sincerely apologize for the inconvenience. Our team is working actively with the cloud provider to restore the services. Please reach out to the Support team if you have any questions.

https://azure.status.microsoft/en-gb/status

Thank you for your patience!

We’re currently experiencing an outage with our cloud provider which might result in test failures or degraded performance. We sincerely apologize for the inconvenience. Our team is working actively with the cloud provider to restore the services. Please reach out to the Support team if you have any questions.

https://health.aws.amazon.com/health/status

Thank you for your patience!

Due to a minor issue in one of our services, we have experience the test queuing problem. Our internal alerting system promptly detected the issue.

Our engineering team responded within a time and resolved this concern. We apologize for any disruption this may caused and we appreciate your patience.

If you continue to encounter problems or need immediate assistance, don't hesitate to contact our Support team at support@lambdatest.com.

We have a scheduled database maintenance window by our cloud provider on 21st September 4:00 AM UTC to 5:00 AM UTC. This maintenance is necessary to ensure the continued stability and performance of our services. We understand the importance of our services to your operations and apologize for any inconvenience this downtime may cause. However, these upgrades are necessary to enhance the overall user experience and ensure the stability of our platform. Thank you for your understanding and cooperation. Please reach out to our support team at support@lambdatest.com in case of any concerns.

We experienced a downtime between 11:35 PM UTC (Aug 28) and 1:40 AM UTC (Aug 29) due to an issue related to our database. Our engineering team identified and resolved the problem promptly.

We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

We experienced a network issue in one of our data centers in the US East region from 07:50 AM UTC to 10:00 AM UTC, which may have caused some test cancellations for a subset of users. The issue has been identified and resolved, and all services are now fully operational.

We sincerely apologize for any inconvenience this may have caused. Our Support Team is available to assist you further if needed. Thank you for your continued trust and understanding.

We experienced a brief performance degradation in one of our services, specifically impacting a subset of Web Automation. Affected users may have noticed issues during Browser Testing running macOS Sonoma and macOS Sequoia. We have restored the functionality. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

We are performing maintenance activity to enhance the stability and performance of our services on 27 July 4:30 AM UTC to 6:30 AM UTC. During this period running tests on HyperExecute platform, including KaneAI+ HyperExecute integrations, may lead to disruptions or failures due to ongoing maintenance. We apologize for the inconvenience it may cause.

We're currently experiencing a performance degradation in our U.S. data center that is affecting both Web Automation and Real Device services. You may notice test failures or intermittent connectivity issues as a result.

Please rest assured that our engineering team is investigating this at the highest priority and working toward a prompt resolution. We apologize for any disruption this may cause and appreciate your patience.

If you continue to encounter problems or need immediate assistance, don't hesitate to contact our Support team at support@lambdatest.com.

We experienced a downtime between 10:05 AM UTC to 10:30 AM UTC, impacting a subset of users across App and Web Automation on Real Devices, Manual Testing on Real Devices, Hyperexecute on Real Devices and KaneAI Mobile. Our engineering team has identified and promptly resolved the problem.

We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

We are currently experiencing performance degradation on the HyperExecute platform due to an ongoing issue with our cloud provider. This began at 11:15 AM UTC on 29th May 2025, and may be impacting job execution performance and stability.

Our team is in active communication with the provider and working to mitigate the impact. We will continue to provide updates as more information becomes available.

We sincerely apologize for the inconvenience and appreciate your understanding.

We experienced a brief performance degradation in some regions with LT Tunnel servers between 09:30 AM UTC and 12:30 PM UTC. Our engineering team promptly identified the root cause and resolved the issue within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

The HyperExecute & KaneAI platform is currently experiencing degraded performance due to a glitch in one of our core network component leading to connectivity issue between our Datacenter and Cloud provider as a result there has been discrepancy in creating and executing jobs and tests. Our engineering team is actively working on the issue to restore full functionality as soon as possible.

We apologize for the disruption and appreciate your patience while we work to resolve the issue.

Our US data center experienced a network outage from 11:30 PM UTC on May 13, 2025, to 2:00 AM UTC on May 14, 2025. During this window, you may have encountered connectivity issues or test failures. Our engineering team identified and resolved the problem promptly. We apologize for any inconvenience and appreciate your patience. If you need further assistance, please don't hesitate to contact our Support team.

One of our EU DC is experiencing network related issues today starting 01:30 PM UTC. You may have encounter failures or experience connectivity problems in test cases.

Our team is actively investigating and working towards resolution on high priority.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. If you need further assistance, please don't hesitate to reach out to our Support team.

One of our services experienced an issue on May 9th, 2025, between 10:30 PM and 11:30 PM UTC. During this time, users may have encountered "Idle Timeout" errors or experienced slow loading of the dashboard.

Our team promptly investigated and resolved the issue within the specified timeframe.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. If you need further assistance, please don't hesitate to reach out to our Support team.

We experienced a performance degradation in one of our services, which may have impacted few of your App Automation tests on Real Devices between 4:00 PM UTC and 4:20 PM UTC. Our engineering team promptly identified the issue and resolved it within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team is available if you need any further assistance.

We experienced a brief performance degradation in one of our services, impacting a subset of App Automation on Real and Virtual Devices, as well as Web Automation on Real Devices, between 7:25 AM UTC and 7:55 AM UTC. Our engineering team promptly identified the root cause and resolved the issue within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

During this time, you may experience issues accessing our services and in running test executions. This update is essential to improve performance, security, and stability. Please plan accordingly to avoid disruptions.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. Should you require any further assistance, please do not hesitate to contact our Support Team. Thank you for your continued trust in our services.

We experienced a blip in one of the service which resulted in test failures for some manual tests between Feb 26, 2025 03:18:00 AM UTC to Feb 26, 2025 04:20:00 AM UTC. We offer our sincere apologies for the inconvenience caused. Our Support Team stands ready to assist or provide additional information. Thank you for your understanding, patience, and continued trust in our services.

We are currently experiencing an issue with one of our secret vault service features, which may impact jobs utilizing this functionality and performance degradation in HyperExecute. The issue was first detected at 4:30 pm Thursday UTC, and our team is actively investigating the cause.

We apologize for any disruption this may cause and appreciate your patience. Updates will be provided here as we learn more.

Thank you for your understanding.

There was impact in one of our services experienced an issue on 31st January 2025 from 12:22 PM UTC to 12:58 PM UTC, which may have impacted your test cases and resulted in the "Lambda Error" remark. Our dedicated team promptly addressed the issue and resolved it within this timeframe.

We sincerely apologize for any inconvenience caused and appreciate your understanding. Please feel free to contact the Support team in case further assistance is required.

One of our caching servers experienced intermittent failures, impacting HyperExecute. As a result, some HyperExecute jobs may have been affected. We identified the issue and have resolved it, services has been restored to normal. We sincerely apologize for any inconvenience caused.

We are currently experiencing performance degradation in one of our partner data centers. Customers conducting tests in the US West region may encounter latency issues specifically for Windows/Linux tests. We sincerely apologize for any inconvenience this may cause. Our Support Team is available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

We recently experienced a service disruption that impacted iOS 18 and few iOS 17 version's testing services. This may have caused some test cases to fail during the affected period. Our team promptly identified and resolved the issue to restore full functionality. We sincerely apologize for any inconvenience caused and appreciate your understanding. Should you need further assistance, please feel free to contact our Support Team.

We are currently experiencing downtime with SmartUI, due to technical issues. This issue has been ongoing since 11:30 AM GMT. Our team is actively working to resolve the matter and restore services as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Please refer to the status page for further updates. https://status.lambdatest.io/

We experienced a performance degradation in one of our services, resulting in cancellations of tests from 4:07 AM UTC to 05:51 AM UTC. Our dedicated team promptly addressed the issue and resolved it within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

We experienced a performance degradation in one of our services, resulting in our android real device unavailability from 3:55 PM UTC to 4:00 PM UTC. Our dedicated team promptly addressed the issue and resolved it within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

We experienced a performance degradation in one of our services, resulting in our android device availability real devices from 7:50 AM UTC to 8:05 AM UTC. Our dedicated team promptly addressed the issue and resolved it within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

We are currently experiencing a temporary degradation in the performance of HyperExecute. Some users may encounter job timeouts due to issues with the HyperExecute machine allocation service. The issue began at approximately 3:30 am UTC on September 19, 2024.

We are treating this issue as a top priority and are actively investigating it.

Thank you for your understanding and patience.

We encountered a temporary service interruption affecting artifact availability. Our team has actively investigated and resolved it promptly. As a result, there may be delays or interruptions when accessing or retrieving artifacts from test cases completed between 10:30 AM UTC and 11:00 AM UTC on Aug 6th, 2024.

We apologize for any inconvenience this may cause and sincerely appreciate your patience.

We are currently experiencing intermittent disruptions in the US West region due to power failure at one of our DC. Our dedicated team is actively working to resolve the issue.

We regret to inform you that we are currently experiencing degraded performance due to an unexpected outage with our cloud service provider, Azure. This issue specifically affects our Windows machines. Our team is actively monitoring the situation and working closely with Azure to mitigate the issue and restore services as quickly as possible.

Thank you for your understanding and patience.

We regret to inform you that we are currently experiencing service downtime due to an unexpected outage with our cloud service provider. Specifically, the Hyperexecute Vault is not working, which has impacted our overall service availability. Our team is actively monitoring the situation and working closely with the provider to mitigate the issue and restore services as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time, affecting the performance of our HyperExecute platform. This issue caused a decline in performance, impacting the speed of machine allocation.

We are treating this issue as a top priority and are actively investigating it.

Thank you for your understanding and patience.

We are writing to inform you of a blip in one of our external service providers that started at 9:30 AM UTC on June 10th, affecting the performance of our HyperExecute platform. This issue caused a decline in performance , impacting the speed of machine allocation.

We are treating this issue as a top priority and are actively investigating it.

Thank you for your understanding and patience.

We experienced degraded performance in US East region which has resulted in disruptions and test failures for automation tests from 12:30 AM UTC to 01:30 AM UTC. This is resolved now. We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information. Thank you for your understanding, patience, and continued trust in our services.

We experienced a blip in one of the service which resulted in test failures for some automation tests between May 29, 2024 09:56:32 PM UTC to May 29, 2024 10:24:17 PM UTC. We offer our sincere apologies for the inconvenience caused. Our Support Team stands ready to assist or provide additional information. Thank you for your understanding, patience, and continued trust in our services.

We are experiencing a blip in one of the services in AP South region which has resulted in disruptions and test failures for some automation tests since 09:00 AM UTC. Our dedicated team is working on the issue on priority to ensure normal service operation.

We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information. Thank you for your understanding, patience, and continued trust in our services.

We encountered intermittent failures between 06:00 AM UTC and 07:00 AM UTC. During this period, there was a notable increase in Lambda errors specifically affecting test runs originating from regions outside of US-East. All systems are now operating as expected. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.

RealTime testing is currently experiencing degraded performance from 12:45 UTC. Please be assured that our dedicated team is actively addressing the issue and working towards a resolution. We appreciate your understanding.

We wanted to inform you that we have noticed a brief degradation in performance in one of our backend services from 11:05 UTC to 11:13 UTC on 18th April. Consequently, jobs initiated or running during this period experienced failure. We have added necessary fixes to mitigate the issue, and the affected environment has been restored to a stable state. Rest assured, we are diligently monitoring the situation. Please reach out to Support team in case of any concern or queries. We sincerely apologise for any inconvenience this may have caused. Thank you for your understanding and cooperation.

RealTime testing is currently experiencing degraded performance from 09:30 UTC. Please be assured that our dedicated team is actively addressing the issue and working towards a resolution. We appreciate your understanding.

RealTime testing experienced partial degraded performance from 09:30 UTC to 10:30 UTC during which users might have experienced increased latency when launching tests. The services are now operational, we apologize for any inconvenience caused during this period.

We have noticed a temporary dip in Dashboard's performance between 09:47 UTC to 11:10 UTC on 3rd April 2024, due a change in our backend service. We have added necessary fixes to resolve the issue, and the affected environment has been restored to a stable state. Thank you for your patience

We are currently experiencing degradation in performance in one of our partner data centers. Customers conducting tests in the US East region may encounter latency issues specifically for MacOS.

We would like to inform our esteemed customers that we have successfully resolved an issue related to the high demand for Windows 11 inventory in the US region. Tests that required machines located specifically in the US were impacted. We appreciate your patience and understanding during this time.

We have observed that one of our service is currently encountering occasional disruption, which may affect your test session. Please be assured that our dedicated team is actively addressing the issue and working towards a resolution. We appreciate your understanding.

We are experiencing a blip in one of our services, resulting in failures for new application upload and existing application tests on App Live and App Automation platforms. Our dedicated team is working on resolving the issue and will this page updated. Automation test running from US West may run slower as one of our DC is down. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

::: update Resolved | 2024-02-27T008:10:00.000Z The issue has been fixed now and we are monitoring any firther changes. :::

We experienced a blip in one of our services, resulting in test failures for automation tests on real devices from 11:10 AM UTC to 11:35 AM UTC. Our dedicated team promptly addressed the issue and resolved it within this timeframe. We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed. Thank you for your understanding, patience, and continued trust in our services.

We are experiencing an issue in one of our backend services resulting in delayed responses on test dashboard. Running tests are working fine. Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

HyperExecute Dashboard experienced an outage from 16:15 UTC to 16:45 UTC during which the dashboard was not accessible. The services are now operational, we apologize for any inconvenience caused during this period.

we have noticed a brief degradation in performance in one of our backend services from 10:30 UTC to 14:00 UTC on 21st January. Consequently, new jobs initiated during this period experienced extended queuing times. We have added necessary fixes to mitigate the issue, and the affected environment has been restored to a stable state. Thank you for your patience!

One of our DC partner is experiencing a network outage in US West region that may cause latency in running tests. We are in touch with DC team and will be updating you as soon as this is resolved.

We are experiencing an issue in one of our backend services for the Web and Mobile automation product resulting in some of the test failures in US regions. Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

One of our test management server was down due to sudden spike and affected queued and running test. We have removed the server and restored the service. Apologies for the inconvenience.

We experienced downtime in one of US East tunnel server from 18:00 UTC - 19:00 UTC. During this time initiation of new tunnel were affected. We have resolved the issue. Apologise for any inconvenience this service outage has caused.

We are experiencing an issue in one of our backend services for the Web automation product resulting in some of the test failure , Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

We are experiencing an issue with one of the cloud provider for the Web automation and Hyperexecute resulting in some of the test video no getting generated. Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

We are experiencing an issue in one of our backend services for the Web automation product resulting in some of the test failure , Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

We are experiencing difficulties with app automation tests as the tests were not triggering. The app automation dashboard has also been impacted along with a few API's including the device list with endpoint "api/v1/list" have been affected as well.

We sincerely apologise for any inconvenience this issue may have caused. A dedicated team is working on resolving the issue. Our Support Team stands ready to assist or provide additional information, should you need it.

Thank you for your understanding, patience, and continued trust in our services.

We are experiencing a blip in one of the services which has resulted in disruptions and test failures for automation tests on real devices since 07:10 AM UTC. Our dedicated team is working on the issue on priority to ensure normal service operation.

We sincerely apologise for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We are experiencing an issue in one of our backend services for the Web automation product resulting in some of the cypress test failure and network log unavailability, Our team is looking actively on this to get resolved ASAP. We will update this page once the issue is fixed. We sincerely apologize for any inconvenience caused due to the issue.

We are experiencing a blip in one of our backend services for the Web automation product resulting in tests going into queue. Our team is working on resolving this issue and restoring the service on utmost priority. We will update this page as soon as it will get resolved. Rest assured we are proactively managing the alerts in order to cater the best service possible. We sincerely apologize for any inconvenience caused due to the issue.

We’re currently experiencing an outage in AWS Network Connectivity which might result in test failures or degraded performance. We sincerely apologize for the inconvenience Our team is actively monitoring the platform. Please reach out to the Support team if you have any questions.

https://health.aws.amazon.com/health/status

Thank you for your patience!

We have experienced a spike in lambda errors due to an issue on one of our backend services for the Web automation product. There are a few test failures during this time. Our team is working on resolving this issue and restoring the service on utmost priority. We will inform this channel as soon as it will get resolved. Rest assured we are proactively managing the alerts in order to cater the best service possible. We sincerely apologize for any inconvenience caused due to the issue.

Maintenance window: 04:00AM to 04:15AM UTC 03rd September 2023

We’re currently experiencing an outage in AWS Service which might result in test failures. We sincerely apologize for the inconvenience Our team is actively monitoring the platform.

Thank you for your patience!

We experienced a blip in one of the backend services and that unfortunately resulted in some disruptions and test failures between 12:10 PM to 12:25 PM UTC. Our dedicated team worked on the issue with priority and resolved it to ensure normal service operation.

We sincerely apologise for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We experienced a blip in one of the backend services and that unfortunately resulted in some disruptions and test failures between 5:35 AM to 6:15 AM UTC. Our dedicated team worked on the issue with priority and resolved it to ensure normal service operation.

We sincerely apologise for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We are currently experiencing some technical difficulties with our real device services. This has unfortunately resulted in some disruptions and test failures on web automation on real devices and the tests triggered through hyperexecute. We have found the issue and working with utmost priority to ensure a swift return to normal service operation. At LambdaTest, we take great pride in providing a reliable and efficient service. We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We experienced an outage from AWS in which few of our artefacts get impacted between 13th June 08:05 PM UTC to 13th June 08:45PM UTC. You may see an impact in your test cases where Selenium logs, Network logs is not fetched for your test cases on LambdaTest Dashboard. We are actively working with the AWS to get this resolve soon. Please find the AWS status page for your reference- https://health.aws.amazon.com/health/status

At LambdaTest, we take great pride in providing a reliable and efficient service. We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We experienced a blip in one of the backend services and that unfortunately resulted in some disruptions and test failures between 4:00 AM to 6:00 AM UTC. Our dedicated team worked on the issue with priority and resolved it to ensure normal service operation.

We sincerely apologise for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We are currently experiencing some technical difficulties with our real device services. This has unfortunately resulted in some disruptions and test failures on real devices. Our dedicated team is actively working to resolve this issue with the utmost priority to ensure a swift return to normal service operation.

At LambdaTest, we take great pride in providing a reliable and efficient service. We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

Maintenance window: 04:30AM to 06:30AM UTC 28th May 2023

We are currently experiencing some technical difficulties with our real device services. This has unfortunately resulted in some disruptions and test failures on real devices. Our dedicated team is actively working to resolve this issue with the utmost priority to ensure a swift return to normal service operation.

At LambdaTest, we take great pride in providing a reliable and efficient service. We sincerely apologize for any inconvenience this issue may have caused. Our Support Team stands ready to assist or provide additional information, should you need it. Thank you for your understanding, patience, and continued trust in our services.

We experienced an issue with our HyperExecute services that resulted in a degraded performance from 4:15 PM UTC to 4:30 PM UTC 19th May 2023. The issue has now been resolved. We sincerely apologise for the inconvenience it may have caused. Please reach out to our Support team if you have any questions.

Thank you for your patience!

We experienced an issue with our iOS real device services in one of our data center that resulted in a few test failures executed between 17:13:17 to 18:50:32 UTC. It would have effected tests running in US region. The issue has now been resolved. We sincerely apologize for the inconvenience it may have caused. Please reach out to our Support team if you have any questions.

Thank you for your patience!

We are writing to inform you that we have encountered an issue in allocation of Windows virtual machines for jobs running on Hyperexecute due to an issue at our Cloud partner's end. We have already fixed the issue and monitoring it closely. We understand the importance of our service to your business, and we sincerely apologize for any inconvenience this may have caused. Further, we are also taking steps to prevent this issue from happening again in the future.

One of our data centre faced network issues due to firewall changes. Due to this a few tests on real devices were impacted. Our team has resolved the issue and restored service as quickly as possible. At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused.

Thank you for your patience!

Maintenance window: 04:30AM to 06:30AM UTC 9th April 2023

We experienced a blip in one of the test Artifact services from 12:45 to 13:15 UTC 03rd April 2023. You may see an impact in your test cases where Selenium logs, Network logs or Video is not generated for your test cases. Our team has resolved the issue and restored service as quickly as possible. We apologise for the inconvenience caused due to the issue.

Thank you for your patience!

Partial Outage for Real Devices One of our data center is facing connectivity issues due to which some tests on real devices might fail. We apologize for the inconvenience however our team is on top of the resolution.

There was a temporary service outage which resulted in test creation failure for app automation and web automation tests on real devices. Our team has resolved the issue and restored service as quickly as possible. We apologise for the inconvenience caused due to the issue.

We experienced a service outage with VM Allocation service from 04:00 to 06:00 UTC 17th March. This resulted Automation tests going into Cancelled or Queue Timeout. Our team has resolved the issue and restored service as quickly as possible. We apologise for the inconvenience caused due to the issue. At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this degraded performance may have caused.

Thank you for your patience!

We experienced a blip in one of the test Artifact services from 06:30 to 07:00 UTC 16th March 2023. You may see an impact in your test cases where Selenium logs, Network logs or Video is not generated for your test cases. Our team has resolved the issue and restored service as quickly as possible. We apologise for the inconvenience caused due to the issue.

At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this degraded performance may have caused.

Thank you for your patience!

We've experienced a minor blip with one of our services. Due to this there were intermittent down times for HyperExecute between 12th March 10:30 AM UTC to 13th March 4:30AM UTC. Some of the HyperExecute tests triggered during this period got impacted. Our team has already resolved the issue.

At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this partial outage may have caused

Thank you for your patience!

We experienced an issue with the VPN Service for our Desktop RealTime and Automation product from 11:18 UTC to 11:38 UTC 6th March for the EU region. Some of the tests get impacted during this time frame. Our team has resolved the issue and restored service as quickly as possible.

Thank you for your patience!. Please let us know in case you face any issues.

Maintenance Window Notification: This is to notify that planned maintenance window has been scheduled by Cloudflare team on March 2, 2023 from 08:00 to 10:00 AM UTC and that may impact few of your test cases between mentioned time frame. More details can be found on the Cloudflare status page.

We are keeping an eye on it. Please let us know in case you face any issues.

We experienced a service outage for our Web Automation product from 04:30 am to 05:00 am UTC. New tests initiated during this time frame might have gotten impacted. Our team has resolved the issue and restored service as quickly as possible. At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused.

Thank you for your patience!

We experienced a service outage for our automation product from 03:11 am to 03:13 am. Our team has resolved the issue and restored service as quickly as possible. At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused.

Maintenance window: 04:30AM to 04:40AM UTC 19th Feb 2023

We faced an incidence related to one of our authentication service which leads to temporary issues in the test execution over Platform between 06:11 AM to 06:14 AM UTC. Our Services are now up and running fine. We apologise for the inconvenience caused due to the issue.

We have been facing partial outage since 7:30 AM UTC for Web Automation,App Testing,Realtime Testing and Responsive Testing in one of our data centre. Our team has found the issue and is working to resolve it as soon as possible.

Thank you for your patience!

Our Cloud Provider is undergoing an incident related to Network Infrastructure link and as a result there might be temporary issues in the test execution over HyperExecute. We are actively investigating the impact and will share updates as soon as more is known.

Thank you for your patience!

We have experienced an issue with one of our backend services that resulted in test failures executed between 21.55 to 22.00 UTC 19th Jan 2023. We sincerely apologize for the inconvenience it may have caused. Please reach out to our Support team if you have any questions. Thank you.

We are facing partial outage for app testing on real devices in our EU data centre. Our team has found the issue and is working to resolve it within the next hour.

Thank you for your patience!

We were facing issue with our HUB DNS mapping. Hence test cases during 04.12 AM to 04.23 AM UTC might have gotten impacted. Apologies for the inconvenience it may have caused. Thank you for your patience!

We were facing issue from our cloud provider regarding the failures of certificates. Apologies for the inconvenience it may have caused.

Thank you for your patience!

For Real Device Testing we are facing down-time for iOS devices in one of our data centres due to which there is a partial iOS inventory outage. Our team is working on resolving the issue with the highest priority. For Automation testing we are expressing performance degradation on Macos-ventura & iOS 16.

We are in touch with the DC Team and will keep you all updated here.

We are facing connectivity issue with one of our data centre's resulting in partial outage for the mentioned products. We have raised this with our relevant data centre teams who are relentlessly working to resolve this.

We are in touch with the DC Team and will keep you all updated here.

We're currently experiencing an internet outage in one of our Data Center. Due to this, our inventory has been impacted partially for Real Devices.

Our team is actively working on resolving the issue as quickly as possible. Our current ETA for the resolution is 1 hour.

Thank you for your patience!

We faced networking issue with one of our DC partner which may have resulted in Automation test cancellation due to increase in wait time for Monterey inventory.  We apologize for any inconvenience it may have caused.

Impacted Time Window: 7:00 PM to 8:00 PM 8th December UTC

We’re currently experiencing an outage for our Real Device products [Manual & Automation]. Our team is actively working on resolving the issue.

We believe the interruption is due to a service outage in our Data Centres and our IT experts are working tirelessly to restore the services as quickly as possible.

At LambdaTest, we pride ourselves on providing great service and apologize for any inconvenience this has caused.

Thank you for your patience!

Maintenance duration: 11th December 2022, 05:30 - 06:15 UTC.

One of our service components that generates video for desktop browser test cases was down, due to which your test case might not have execution video. Our services are up and running and we apologise for the inconvenience caused due to the issue.

Impacted duration: 30th November 2022 21:30 to 1st Dec 2022 00:00 UTC

Maintenance duration: 27th Nov 2022 05:00 UTC to 27th Nov 2022 06:30 UTC

One of our Data Centers in EU region had a network outage between 17 Nov 2022 09:00 UTC to 17 Nov 2022 12:00 UTC, due to which some of our Realdevice inventory got impacted in EU region. We apologize for any inconvenience it may have caused. Please let us know in case you face any issues.

Maintenance duration: 13 Nov 2022 04:30 UTC to 13 Nov 2022 07:30 UTC

One of our Data Centers in US region had a network outage between 9 Nov 2022 15:40 UTC to 09 Nov 2022 16:30 UTC, due to which some of our Windows & Android inventory got impacted in US region. We apologize for any inconvenience it may have caused. Please let us know in case you face any issues.

Due to a service interruption with HyperExecute, we had an unplanned downtime between November 5, 23:30 to November 6, 10:55 (GMT), that led to test script failures.

We have restored the services, and they are up and running now. We apologize for any inconvenience it may have caused.

There is an outage for iOS devices in one of our data centres which affected roughly 20% of our inventory. Due to this, a few devices are not available currently.

We have found the root cause and are working on a resolution. We expect the outage to be resolved by Sep 27, 6:00 PM UTC.

It was an issue with one of our job scheduler servers that had high load, resulting in queued/stuck test cases. Due to this spike the tests were not timing out from the queue. This is now resolved and the services are now back up and running.

Our DC partner is experiencing a minor issue in one of the regions and that has an impact on HyperExecute. Due to this, your HyperExecute jobs might be affected. We are in touch with the Azure team and will be updating you as soon as this is resolved.

Our DC partner Microsoft Azure is experiencing intermittent network failures and packet loss that has an impact on HyperExecute. Due to this, your HyperExecute jobs might be affected. We are in touch with the Azure team and will be updating you as soon as this is resolved.

You may experience 5xx errors or face issues while logging into LambdaTest application as our DNS provider Cloudflare is down. We are working on this and are in constant touch with Cloudflare team, will keep you updated on the progress.

FYI: link to status page of cloudflare https://www.cloudflarestatus.com/

We had a service interruption, your test cases might have failed with the "502 Bad Gateway Error" between 1100 - 1200 UTC on 11-March-2022. The services are now completely restored, and you may rerun the test case. We apologise for the inconvenience it caused. Please reach out to the Support Team if you have any questions.

We had an issue with Cypress inventory between 05:30 to 07:30 UTC and resulted in Cypress Tests getting stuck in pqueued state. It has been fully resolved. We are really sorry for the inconvenience caused. Please reach out to our support team if you have any questions.

We had an issue with our HUB Servers in Ohio Region between 17:00 (22nd-Feb-2022) to 10:00 (23rd-Feb-2022) UTC and resulted in partial Automation Test failures for customers in Ohio region. It has been fully resolved. We are really sorry for the inconvenience caused. Please reach out to our support team if you have any questions.

Greetings! We wanted to let you know that due to an issue with the AWS US East1 (North Virginia) region, you might experience intermittent service unavailability. We are working closely with Amazon to get this resolved. Apologies for the inconvenience. Please reach out to our support if you have further questions.

We are experiencing Mac inventory outage in Atlanta Region due to a firewall upgrade activity from our Vendor side. You may experience machine busy or queue timeouts. Our apologies for the inconvenience caused. Please check our https://status.lambdatest.io/ for updates.

We have noticed intermittent automation test case failures in European region. We are currently investigating the issue and will keep the status page updated. We are sorry for the inconvenience caused.

We are experiencing an issue with one of our infrastructure services that resulted in intermittent automation test failures and manual testing. We are currently working on it and expect to fix it by 22:00 UTC. Please refer to the staus page for the updates. Once again, we apologize for the inconvenience caused.

We had an issue with windows inventory in the European region between 1530 to 1620 UTC and resulted in Test cases failures. It has been fully resolved. Sorry for the inconvenience caused. Please reach out to our support team if you have any questions.

We are experiencing an issue with one of our services which is leading to the Automation Tests being queued. The team is actively working on it and the issue will be resolved by 8 AM UTC. Sorry for the inconvenience caused. Please reach out to our support team if you have any questions.

Automation & Real Time Tests are impacted due to unscheduled maintenance from Data centre end. We are experiencing Mac inventory shortage in specifically in Las Vegas DC. You may experience machine busy or queue timeouts (in the case of Automation). Our apologies for the inconvenience caused.

Due to a service issues, we are experiencing test cases failing intermittently with queue_timeout errors. The team is proactively working on it and will update you once it is resolved. We apologies for the inconvenience it may cause and please reach out to our support team if you have any questions.

AWS Frankfurt Region was down, hence we observed intermitent issue for 30 minutes.

Our DC partners are performing a firewall upgrade activity to keep up with the security upgrades and performance improvements. Services will be down and tests will not get executed during the maintenance activity. Apologize for the inconvenience caused.

AWS is performing a critical security upgrade on one of the components which is consumed by LambdaTest services. We expect minimal impact during the outage, however, you may experience intermittent failures during the outage window. Apologize for the inconvenience caused.

One of our DC provider had an emergency network maintenance due to the hardware equipment failure. Hence they had to redirect the traffic to the redundant path. Minor disruption of connectivity was experienced as traffic migrates off of the impacted equipment.

We are observing some api failures on one of our services. Realtime and Screenshot testing will be affected. Apologies for the inconvenience caused.

We are performing an uscheduled maintenance on our servers. Screenshot testing will be affected. Apologies for the inconvenience caused.

We are experiencing some issue on Windows-10 inventory due to which automation test services is affected. Apologies for the inconvenience caused.

We are experiencing some issue on Sierra and High Sierra inventory due to which automation test services is affected. Apologies for the inconvenience caused.

We are experiencing some issues one of our cluster. Realtime and Screenshot services will be affected. Apologise for the inconvenience caused.

We are experiencing some unexpected issues in one of our datacenters due to which realtime test services for El-Capitan is affected. Apologies for the inconvenience caused.

We have observed few of the Automation Tests were impacted for some customers due to API failures of one of the services.

Lambdatest experienced an authentication system outage for approximately 30 minutes due to a hardware failure in our rack located in our datacenter provider. Services requiring users to log in experienced high error rates during this period. We apologize to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.

Automation Tests on Windows 7 were impacted for some customers and we had a downtime of ~30 mins due to Network glitch.

Automation Tests on Mac OS Mavericks were impacted for some customers and we had a downtime of ~5 hours due to Hardware failure at DC.

Automation & Real Time Tests on Android OS were impacted for some customers and we had a downtime of ~1 hour due to Android Host unreachability issue.

Realtime Tests are affected due to unexpected load on our server, we are working to get it resolved.

Automation Services has been affected. Caching system wasn’t behaving as expected due traffic spike for Automation Testing, team is working on it to get the issue resolved.

Automation Tests were queued-up and then timed out for some customers and we had a downtime of ~ 4 hours, kafka cluster is stabalized for Automation.