HCLSoftware

According to our The State of Agentic AI in ITSM 2026 report, we found that 48% say AI has improved their organization’s ITSM efficiency. As organizations move from assistive AI toward more autonomous operations, the conversation is shifting toward trust, governance, operational readiness, and long-term scalability. Join Stephen Mann and Jiten Rajani as they unpack the trends shaping the future of AI in ITSM. Register now: https://hclsw.co/si9281 #HCLBigFix #ITSM #AgenticAI #AI #Automation #HCLSoftware

We talk a lot about AI and the buyer. But what about the people running the business? Merchandisers. Sellers. Procurement teams. Agentic AI is starting to support the decisions they make every day. Register now to rethink how your teams operate: https://hclsw.co/2t8u3h #AIinCommerce #AgenticAI #B2BCommerce #commerceoperations #HCLSoftware #HCLCommerceplus

After the pandemic, Copa Energia noticed something. Their 30 million customers stopped wanting to call in. They wanted to order gas, pay a bill or get help through a website or WhatsApp, on their own schedule. So Copa Energia built two customer portals and three websites. They paid attention to people's behavior, how it changes and kept up with what they need. Watch the replay to see how: https://hclsw.co/q2g8zg #HCLMosaic #DigitalTransformation #CustomerExperience #HCLSoftware

When did your ITSM platform become part of the workload? Many lean IT teams are facing the same challenges: rising operational costs, too much manual work, growing AI expectations, and platforms that are difficult to adapt. Join Bhupesh Arya and Nitish Deepak as they discuss why traditional ITSM is creating friction—and what a modern alternative looks like. Reserve now: https://hclsw.co/l0gsoc #HCLBigFix #HCLSoftware #ITSM #LeanIT #ITLeadership #Webinar

This global explosives leader cut out duplicate work by moving to HCL Volt MX. Their team now uses one app for everything from inventory tracking to customer receipts. It even works offline in remote locations. See how they improved efficiency across three continents with a single unified platform: https://hclsw.co/st2pl8 #AppDev #DigitalTransformation #HCLSoftware #HCLVoltMX

Leon Cruywagen, Avnet's senior solution architect, and Robert Holt, HCLSoftware's chief solution architect, show you how to use AI to build and manage content in HCL Digital Experience. See how native OpenAI support works and learn how to connect other platforms like Azure AI to your workflow. Join us to see these automations in action. Learn more: https://lnkd.in/gtEUBkSv #GenerativeAI #ContentManagement #HCLDX #HCLSoftware

We've launched something new in HCL Commerce+, and we want to show you. Join our webinar to learn how the new Pricing and Promotions PBCs work together to give you real-time control across every channel. Register now: https://hclsw.co/xk97s1 #HCLCommerceplus #Webinar #Pricing #Promotions #ComposableCommerce #HCLSoftware

The HCLSoftware Tech Trends 2026 report looks beyond individual trends to show how they come together. These combined plays connect AI immersive environments data and systems to reshape how enterprises operate. From self-managed decision systems to spatial workspaces and sovereign data environments, the focus shifts from adoption to how technologies work together. Download the report: https://hclsw.co/cj2ljj #HCLSoftware #TechTrends2026 #HCLSYNC

Customers don’t see your data challenges. They only see the experience you deliver. Behind the scenes, fragmented data often stands in the way. Imagine if every interaction was powered by a complete, real-time view of your customer. With a unified data platform, you can move from disconnected insights to meaningful, personalized engagement, at scale. The future of CX isn't just data-driven; it’s data-connected. Request demo now: https://hclsw.co/7a6jdt #CustomerExperience #CDP #Personalization #DigitalTransformation #HCLSoftware #MarketingAutomation #MarTech

The geopolitics shifted. Most enterprise tech stacks didn't. For years, digital sovereignty was a strategy discussion. In 2025, it became urgent. Richard Jefts, EVP at HCLSoftware, has been making this case for nearly half a decade. The market just caught up. Governments. Regulated industries. Enterprises operating across borders. They're all asking the same question: Do we have real independence over our data, our communications, our AI? HCL Domino+ is sovereign-by-design. BSI certified. Trusted by 200+ government agencies globally. Every email, document, and AI interaction stays behind your firewall. This isn't anti-cloud. It's pro-control. Hear Richard's full take on Borders in Cyberspace: https://hclsw.co/45c7lh #DigitalSovereignty #SovereignAI #Domino #HCLSoftware #FutureIntelligence #TechTV