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Service in the town hall and digitally

We are there for you - on site and digitally. You do not need an appointment for the citizen service on the first floor of the town hall(applying for ID cards, re-registration, driving license matters, certificates of good conduct, vehicle registration, resident parking permits and parking permits for the severely disabled). You can book an appointment for individual services at the Citizens' Service.

Current waiting time for citizen services

You can also visit the welcome desk of the Foreigners' Registration Office on the 2nd floor without an appointment. Otherwise, you must always make an appointment before visiting the town hall. However, many matters can also be dealt with by telephone or online. On-site services, online services and restrictions on our services can be found in our service portal.

When you visit us: Access to the town hall is only possible via the main entrance on Rathausplatz. Only municipal employees and delivery services have access to the town hall from the east side ("Rathaushintereingang"). Dogs are generally not permitted. Exceptions are only possible if a dog is required for health and educational reasons (e.g. assistance or school dogs) or if the dog owner has been requested by the city to present their dog at the office.

News from the town hall

Check travel documents

Are you planning to travel abroad during the summer vacation? Then please check the validity of your travel documents. The processing time for a passport is currently around six weeks.

AIB, AIB election

Election of the Foreigners' and Integration Advisory Council

The election for the Foreigners and Integration Advisory Board (AIB) will take place exclusively via online voting for the first time this year. Anyone who has received a voting notification can take part in the election. The AIB election will take place from July 6 to 27, 2026.

Four children look together at various plants in pots standing on a sidewalk in front of a building.

Weekly childcare for the summer vacations

Together with cooperation partners, the Kinderkulturbüro has put together a diverse selection of weekly childcare programs for the summer vacations. They can already be booked.

Bird's eye view of Erlangen's city center

Updated standard land values

After a long phase of continuous price increases since 2010, the Erlangen property market has seen a trend reversal in recent years.

Jobcenter: limited availability due to relocation

The Service Point and reception in the Bogenpassage of the Erlangen Job Center will be closed from Monday, June 8 to Friday, June 12. Inquiries can still be made digitally via the contact form or via the hotline (phone number: 09131/86- 2444).

Many people sitting and standing in the castle garden

Poet*innenfest: City asks for donations

The Cultural Office has set up a project on the "WirWunder" donation portal. A traditional bank transfer is also possible.

Check travel documents

Are you planning to travel abroad during the summer vacation? Then please check the validity of your travel documents. The processing time for a passport is currently around six weeks.

AIB, AIB election

Election of the Foreigners' and Integration Advisory Council

The election for the Foreigners and Integration Advisory Board (AIB) will take place exclusively via online voting for the first time this year. Anyone who has received a voting notification can take part in the election. The AIB election will take place from July 6 to 27, 2026.