INDUSTRY
Microsoft Teams for healthcare
Digitize care team operations and standardize your communications on one secure platform.
Innovative releases
Microsoft Copilot Studio
Customize Microsoft Copilot for Microsoft 365 or build your own copilot experiences
Industry report
The Total Economic Impact™ of Microsoft 365 for Frontline Workers
A commissioned study conducted by Forrester Consulting.
Industry research
Work Trend Index
Empower your frontline with the right digital tools.
KEY BENEFITS
Simplify patient care with Teams
Facilitate and centralize collaboration among care teams and across your entire organization in one app.
Focus on what matters
Help your employees provide the best possible care by spending less time on manual tasks.
Embrace your mission
Empower teams with tools that can help meet your goals and reduce burnout.
Share the right knowledge
Improve care coordination by streamlining communication and staff onboarding.
CAPABILITIES
Strengthen care team experiences
Give care teams the tools they need across your healthcare organization.
- Equip your frontline workers with hands-free, heads-up, and instant communication through Walkie Talkie in Teams.Offer a unified platform that reflects your healthcare organization with a customizable home screen and easy access to company news and resources.Broadcast announcements to specific areas of your organization. Plan centrally, manage regionally, and take action locally to keep teams aligned.
- Equip your care teams with easy digital task management and reduce manual administrative processes.Create team schedules, track time, and empower frontline workers to own their schedules with self-service tools in Shifts.Turn frontline data into actionable insights and provide leaders with a centralized dashboard of care team activities.
- Give your IT team the tools to manage all endpoints—for both personal and company devices.Centralize access across care teams by simplifying the password experience to help frontline workers stay productive with easy, fast sign in.Keep sensitive info safer by intelligently classifying data and detecting security risks.
SUCCESS STORIES
How healthcare customers use Teams
Fraser Health partnered with Calian to use Teams as a hub for enhanced patient care, data exchange, and physician collaboration.
Products
- Teams
- Microsoft 365
- Microsoft Intune
VITAS Healthcare improved patient care and saved 1 million pieces of paper using Microsoft Power Platform and Teams.
Products
- Teams
- Power Platform
National Health Service’s (NHS’s) wellbeing app for Teams prioritizes self-care, organically reaching 85% of NHS Trusts.
Products
- Teams
- Microsoft AppSource
Elisabeth-TweeSteden Hospital (ETZ) is using Teams to deliver vital virtual healthcare for people who face mobility challenges.
Products
- Teams
Barnsley Hospital NHS Foundation Trust improves patient and clinician experiences with video consultations in Teams.
Products
- Teams
- Power Apps
- Power BI
RESOURCES
Achieve more with Teams
Blog
Innovative healthcare solutions from Teams
Rethink patient care with virtual visits, improved operations, and stronger communication.
WorkLab
How healthcare industry leaders can help fight burnout
Blog
Empower frontline healthcare workers with Teams
Blog
HIPAA compliance and Teams
LEARNING HUB
Critical healthcare technology
Tackle key issues facing staff by boosting communication and collaboration among care teams.
Secure messaging
Communicate securely with built-in Teams capabilities that support HIPAA compliance.
Virtual classes
Create customized virtual classes for prospective patients that cover a variety of topics.
Care team huddles
Address industry challenges related to patient care, safety, technology, equipment, process, and supplies.
Grand rounds
Enable knowledge and content sharing by hosting grand rounds to eliminate technology barriers.
Shared devices
Strengthen care team coordination and collaboration across shared devices while adhering to compliance needs.
Virtual tumor boards
Use a virtual environment to admit and diagnose patients, start treatment, and review test results.
MICROSOFT PARTNERS
Powerful healthcare solutions
Learn about offerings from Microsoft partners that are tailored for the healthcare industry.
Intelligent solutions
Nuance
Accelerate business outcomes, solve industry challenges, and amplify your impact with AI.
Instant communication
Zebra Technologies
Intelligently connect assets, data, and people on rugged push-to-talk devices.
Advanced hardware
Samsung
Help stay secure with world-class hardware built for diverse business needs.
Workflow
Oracle Cerner
Schedule and launch Teams virtual visits directly from your electronic health record (EHR) system.
Virtual health
Teladoc Health Solo™ with Teams
Streamline how work gets done with technologies that help clinicians focus on patient care.
RELATED PRODUCTS
More is possible with Teams
Virtual Appointments in Teams
A powerful virtual health platform
Provide clinicians with a straightforward experience for patients and providers through telehealth workflows.
Microsoft Teams Phone
Connected and flexible calling solutions
Experience smart communication and seamless collaboration with the only calling solution native to Teams.
FAQ
Frequently asked questions
- A frontline workforce is made up of frontline workers and managers who are shift-based, mobile-first employees. Sometimes called essential workers, they’re the people who have initial contact with your patients and are first to represent your brand or institution. For example, they include nurses and doctors, store associates, and customer service representatives.
- Frontline worker capabilities are available in all Microsoft 365 commercial offerings. Some capabilities are not available in the free version of Teams or in Microsoft offerings for government.
- Learn more about empowering your frontline workforce with Teams on the Teams blog.
NEXT STEPS
Transform your organization
Teams
Join the new era of collaboration
Level up to the newest version of Teams with solutions and features that deliver faster, simpler, and smarter experiences.
Microsoft 365
Bring your frontline into the future
Invest in your frontline workers with an easy and intuitive all-in-one solution from Teams and Microsoft 365.


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