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Microsoft 365
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Empower your frontline workers

Enable easier communication and agile operations with one intuitive, secure platform.
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SOLUTION OVERVIEW

Transform your frontline

See how Microsoft can help your frontline workers keep pace with changing business needs.

Save costs and drive efficiency on the frontline

  • Connect frontline workers with the right people, tools, and knowledge to get the job done more efficiently.
    A group of iPhones with a person's face on the screen.
  • Enable a single platform for collaboration via audio, video, chat, emails, and file sharing.
    A group of smartphones with a voice app on them.
  • Deliver a branded experience with role-specific information to help employees build and engage their communities.
    An iPhone with a shopping app on it.
  • Streamline corporate, regional, and local communications to keep employees connected to business objectives.
    Three iPhones displaying the screen.
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Products

Streamlined experiences for the frontline

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Microsoft 365 F3 license    

Empower workers with communication, collaboration, and productivity tools along with enterprise-grade security.

Microsoft 365 F1 license

Deliver best in-class communication experiences with secure, intuitive, and purpose-built tools.

Microsoft  Teams for frontline​ workers

Unify your organization’s communications and business processes onto one secure platform.

Microsoft  Viva Connections

Enable an employee experience destination that brings together news, conversations, and resources.

Microsoft Viva Engage

Connect everyone at your organization through employee communities and conversations.

Microsoft Entra

Protect any identity and secure access to any resource with a family of  multicloud  identity and network access solutions.

Power Platform​

Do more with less by using low-code tools to adapt.

Empowering frontline workers improves business outcomes

$14.3M
Saved when frontline workers have better communication through Teams1
$9.1M
Value of time returned to frontline managers via streamlined process2
$2.7M
Added revenue from improved experiences resulting in happier customers2
$6.1M
Gained from reduced errors and improved frontline outcomes2
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Learning hub

Simplify and streamline frontline processes

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Research insights 

The Total Economic Impact™ Of Microsoft 365 For Frontline Workers

Learn how to realize business value with Microsoft 365 for frontline workers in the commissioned study conducted by Forrester Consulting.3
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News

Get the latest industry updates

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Microsoft Teams

AI on the frontline

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Microsoft 365

Frontline technology adoption

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Microsoft 365

Prioritizing frontline engagement

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Next steps

Contact the Microsoft team

Learn how Microsoft frontline solutions can help empower your workforce.

[1] Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams, a commissioned study conducted by Forrester Consulting, April 2023.

[2] Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams For Frontline Workers, a commissioned study conducted by Forrester Consulting, July 2022.

[3The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, January 2024.

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