Surface Pro 9

Extended Returns

Holiday extended return policy available with eligible physical products purchased between November 1,2023- December 31, 2023 from Microsoft Store online and Microsoft Experience Centres in select markets. Purchases can be returned through January 31, 2024. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows Dev Kit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Centre, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.

Extended Price Protection

Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centres in select markets between November 1,2023- December 31, 2023. Price adjustment may be requested until January 31, 2024. Eligible Retailer Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience Centres in select markets between November 1,2023- December 31, 2023. Price adjustment may be requested until January 31, 2024. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Centre. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Centre, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows Dev Kit. See here for full terms and full list of eligible retailers.