Azure support
Find the Azure support options that best meet your needs.
Explore Azure support plans
Trial, testing, and development
If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
Production workloads
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan. |
Business-critical functions
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support. |
Comprehensive Microsoft technology support
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
Engage with support
Create an Azure support request
All Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.
Tweet us @AzureSupport
Learn about popular topics and get answers and support from Azure experts on Twitter.
Connect with community support
Ask questions, get answers, and connect with Microsoft engineers and Azure community experts.
Get helpful tools to manage your resources
Track the status of your Azure services and optimize your resources using real-time dashboards, custom recommendations, and alerts.
-
Stay informed with Azure Service Health
Get a personalized dashboard and alerts about Azure service issues and planned maintenance that affect your services. If you're already using Azure, log in to see your dashboard.
-
Get proactive with Azure Monitor
Collect, analyze, and act on telemetry data to maximize the performance and availability of your applications by proactively identifying problems. If you’re already an Azure customer, log in to get started and set up alerts.
-
Optimize with Azure Advisor
Receive personalized recommendations and best practices to optimize your Azure resources based on analysis of your usage. For current Azure customers, log in to get your recommendations now.
Access self-service resources
Azure support plans FAQ
Get answers to frequently asked questions about how Azure support plans work.
Billing documentation
Use Microsoft cost management features to monitor, control, and optimize your Azure investment.
Portal sign-in help
Troubleshoot issues that you may experience when you sign up for a new account in the Azure portal.
Microsoft Learn
Explore topics in depth through guided paths, or use individual modules to accomplish a specific task.
How-to videos
Watch short demos to learn how to use different features in the Azure portal.
Documentation and guides
Explore getting-started guides, SDKs, tools, code samples, and documentation.
