An Ontario man sent the following email to Chief William Blair on the afternoon of Monday, June 28:

“My wife and I are in our mid 50’s and regularly come to Toronto to see shows and attend events.  I am so sorry to hear the things I am hearing about the officers who answer to you and their actions over this past G20 weekend.  For the first time I feel frightened by the idea of visiting Toronto and actually having to encounter one of the men or women who serve on the force there."
"It is not very likely I will see members of the ‘black block’ or whatever they are called, the fools who caused so much damage, but I will regularly see your staff, and after what I am reading and hearing on the radio, I will do my best to avoid them.“
“There is a lot of shame to go around there this weekend.  I hope your people are feeling their fair share.”

Chief Blair replied 34 minutes later:
“Contrary to your comments, I am enormously proud of my officers and the officers who gathered from across Canada to protect the Summit and the City.  If you chose to align yourself with the Criminals that victimized my officers and my citizens, that is your right.”
“I am in receipt of thousands of emails and phone calls of support and congratulations from honest, law abiding Canadians, who appreciate the courage and dedication of their police services. The police did an extraordinary job in the face of criminal provocation and danger. Your criticism, like the handful of similar sentiments expressed by the naive and uninformed will be given all the attention that it deserves.”

The Ontario man replied three hours later:
“Chief Blair, your direct and strong words and clear pride in your officers has left me ashamed for having written what I did earlier. I apologize. I could very well be naive and uninformed and that is not a place to judge from, which I did.”
“Good luck to you and the force you lead. They were faced with a difficult time and deserve credit for that and better than I gave. I mean that sincerely.”