Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: The great raid size debate

by Scott Andrews Nov 1st 2010 at 3:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

Cataclysm, as you are probably already aware, brings with it massive changes to the raiding scene in World of Warcraft. Certainly the most controversial change is Blizzard's desire, announced in April, to balance and separate 10- and 25-man raids -- namely, both sizes will share the same lockout and loot tables. The 10-man scene, widely regarded as inferior throughout WoW's history, will be designed to have approximately the same difficulty as its 25-man counterpart. Reports from the beta dungeon forums indicate that 10-man bosses are currently much easier to bring down than their 25-man versions, but we can only assume that Blizzard will take steps to even out the difficulty according to its stated goal.

In the weeks following the expansion's launch, it will be extremely interesting to see how this whole situation shakes out. These changes will force most guilds to choose one size or the other as their primary raiding focus. As I've previously stated, this is a good thing. Many officers right now, including the one who wrote this week's email, are wondering which size to choose. Officers' Quarters is here to help!

Hail Scott,

What is your take on 10-man versus 25-man raiding in Cataclysm? Our guild would like to continue raiding 25-mans, but several of the other raid guilds on our server have apparently decided to switch to 10s. Are they jumping to conclusions, or are they on to something? Is this the end of 25-man raiding, and are we in for a repeat of the guild implosions and massive raider unemployment we saw when 40s were dropped to 25s?

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Scorched by raider burnout

by Scott Andrews Oct 25th 2010 at 3:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

It's been more than 10 months since Blizzard introduced major endgame content to World of Warcraft, and raider burnout is at an all-time high. In times like this, hardcore players often look to casual guilds as a refuge from the demands of more serious organizations. It's not always a bad thing, as I'll discuss, but sometimes taking in these hardcore refugees can lead to major problems. This week, an anonymous officer tells his tale:

Hi Scott,

I'm currently an officer in a guild that started as a social/leveling guild, but toward the beginning of this past summer, we had some level-capped players who decided to take on raiding content. We were having a lot of fun at first whether or not we successfully downed bosses because we were finding a way to stay socially active in our social guild.

During this period, one guildie and I became de facto raid leaders because we were always there on raid night and always the two who got the groups organized. This was when I also got promoted to an officer position. The problem I'm facing now is that we ended up recruiting a couple of new members who had burned out on hardcore progression raiding and wanted to take a more casual approach to raiding.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Raiding addons aren't optional

by Scott Andrews Oct 18th 2010 at 4:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

Raiding addons aren't optional. They're just not. I'm sure that many people will disagree with me in the comments below. However, I firmly believe this. I'll explain more below -- but first, here's the email that has prompted me to take this stand.

Scott,

Good news/bad news -- I've recently been promoted to co-guild leader. So now I'm in the position of resolving drama. We are a casual, positive training guild that lets people do whatever they want whenever they want. Our guild rules are basically no swearing; no begging; if you want to raid, get Vent. We are currently running ICC-10 and have just started a second ICC-10 and an ICC-25.

The problem is that our Group 1 off tank refuses to get any addons -- not Pally Power, not Deadly Boss Mods, none, zip, zero, zilch, nada. His computer is less than a year old and he is terrified of viruses and won't listen to reason that downloading from sites like Curse is safe -- and yet won't get an authenticator, either.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Leveling as a guild in Cataclysm, part 2

by Scott Andrews Oct 11th 2010 at 4:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

Last week, a reader wrote in to ask about some dos and don'ts as a guild leader during the character leveling process of an expansion. Obviously, we're focusing on Cataclysm here, but many of these tips will be relevant for any expansion with a raised level cap. Part 1 provided four tips:

Have a plan.
Organize group activities.
Don't rush anyone.
Set a date for the endgame.

This week I've got five more.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Leveling as a guild in Cataclysm

by Scott Andrews Oct 4th 2010 at 2:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press.

The weeks after an expansion goes live are a strange time for guilds. After months of working as a team toward a common goal, most members go off on their own to level up through solo quests. Since raiding at the cap is impossible and raiding old content isn't nearly as interesting as questing in the new zones, your guild can find itself strangely fractured during this time. This week, one guild leader wonders how to keep a guild from falling apart during the leveling process.

Scott,

I was a member of a "raiding" guild in The Burning Crusade (they didn't do too much raiding), but I hit level cap a week before Wrath of the Lich King came out. The guild basically came apart at the seams before anyone hit level cap. Then they tried to reform again a little before ToC and nothing really worked out. Now I'm running my own little raiding guild and don't want to repeat the mistakes of the past. What keeps a raiding guild together through the leveling process? I was thinking about putting in incentives in our loot policy for people getting to cap, but I'm not sure if that's a good idea. What are some things I should be doing, and what are some things I shouldn't be doing?

Thisius

Hells Vanguard

Sisters of Elune (US)

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Content is easy

by Scott Andrews Sep 27th 2010 at 1:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

It's been a while here at Officers' Quarters since we've tackled some good, old-fashioned guild drama. This week's email comes from a guild leader dealing with an abrasive officer (and real-life friend) with a penchant for long, sudden and unexplained AFKs.

Hi Scott,

I am the guild leader of a new 10-man guild. I created the guild equally with several real-life friends and we co-share the leadership. The problem lies in this: One of the real-life friends has been doing things like going AFK for 45 minutes in the middle of a raid. This was a guild-led, non-scheduled ICC-25 PUG, but he gave me little warning and then disappeared for 45 minutes, which included the first two bosses.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Patch 4.0.1 -- An officer's perspective

by Scott Andrews Sep 20th 2010 at 11:00AM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

Most major game patches have a significant impact on guild officers, and in the past I've tried to give an officers' perspective on how the changes to the game will affect the decisions and plans that we make moving forward. Unlike previous patch-perspective columns, however, a reader actually requested this one.

Hey Scott,

I'm a guild leader for a rather small 10-man raiding guild, and I got to thinking today about the upcoming pre-Cata patch that's going to change everything. See, Wrath was the first expansion of WoW that I, and many members of my guild, were ever really active in (a lot of us swapped over from another MMO, together), so I was wondering -- once the pre-Cata patch hits, should we continue raiding? From the grumblings I've been hearing on the PTR, numbers are all out of whack, and with some of the class changes coming, I was wondering if it'd even be a good idea to keep raiding once 4.0.1 hits. I've never experienced the "conversion" from one expansion to another on the raiding front, so I really have no idea what to expect as far as people's attitudes (not just guildies, but possible PUGs, too). In the other games I'd played, an expansion just meant new zones, storyline, etc., but WoW's expansion features a level cap increase, and in this case, a major overhaul in how we play.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Mailbox roundup redux

by Scott Andrews Sep 13th 2010 at 1:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press.

Here at Officers' Quarters, I receive a number of emails every week that don't get featured in the column for various reasons (which I explained last time I did a roundup). Once again, it's time to examine some of these shorter -- but no less interesting! -- topics. This roundup's theme is Cataclysm concerns and preparation.

Just the two of us

Hello,

I have tried to find this info but I cannot seem to find it anywhere, or I am really terrible at finding things. Is there going to be a minimum guild size to participate in guild leveling? I started a small guild for myself and my son to play in and we are having a great time, but I hoped we could take advantage of these new features without joining a larger guild or recruiting into the existing one. Obviously we would not get any experience for raids or dungeons, but what about questing and professions, or even rated battlegrounds?

Thank you for your time,

Callidor

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Accelerating guild achievements

by Scott Andrews Sep 6th 2010 at 2:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

News broke last week of a new Cataclysm beta patch that added a host of guild achievements to the game. MMO Champion has the full list. Some of these achievements -- such as looting 200,000 gold from creatures -- you may decide to allow to simply accumulate over time. After all, most of them can be earned through the natural course of events, assuming your members participate in all aspects of the game.

However, if you'd like to pursue these guild achievements aggressively, this column is for you. Let's take a look at how you can accelerate some of these achievements and how you can motivate your guild to help.

First of all, let's talk about the motivation that the game itself will provide. Earning guild achievements, according to August's guild advancement Q&A, provides "nice, fat chunks of experience [that] feel great when you get 'em." We also know from blue poster Mumper that "anything that grants guild XP will also grant guild faction." Putting two and two together, we can conclude that earning a guild achievement will also award the players who earned it a hefty dose of guild reputation. This extra guild rep and guild experience may be motivation enough.

But why stop there? Let's take an active role, as officers, in providing organization and incentives.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: March of the freeloaders, part 2

by Scott Andrews Aug 30th 2010 at 1:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Last week, I discussed how players interested in Cataclysm's guild perks can get into guilds without becoming "freeloaders." Today, I'll look at the issue from an officer's perspective. I'll examine the drawbacks of having freeloaders in your guild, steps you can take to filter them and methods for dealing with them if they make it past those filters.

What do I mean by a freeloader? A freeloader is a player who is in your guild purely out of self-interest, who has no desire to contribute to the guild in any way. In short, a freeloader is there only for your precious, precious perks.

Are freeloaders a problem?

A few freeloaders on your roster won't be a major issue, in most cases. You can simply hope that they'll keep to themselves and won't actively cause problems. They may even chip in some guild experience when they have an active day. Small guilds may actually decide to seek out such players to help them level up faster. I don't recommend it, but you will level faster with more players, up to a point.

Larger guilds won't benefit much from inviting freeloaders. You'll get all the experience you need from the players you trust, so there's no real advantage (aside from a little extra cash) to inviting more players. In fact, doing so carries a bevy of risks.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: March of the freeloaders

by Scott Andrews Aug 23rd 2010 at 2:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Guild perks are coming, and with them a big change in the way guilds are perceived. In the past, some players shunned guilds for one reason or another. Maybe they didn't want to bother with the social aspect of the game. Maybe they had a bad experience with a guild and never had the urge to find a new one. Maybe, like the writer of this week's email, they felt like they wouldn't be able to contribute enough.

Hi,

I wanted to suggest a topic or at least get your opinion on something.

It seems like the guild rewards in Cataclysm are pretty much irresistible. Even though I'm a long-time guildless player (because of my completely unpredictable playtime, my last attempt at being a guildie was in Asheron's Call 2, if that means anything to you ...). I'm going to be looking for a guild to join because I want to have a shot at some of that good stuff.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Pitchforks and torches

by Scott Andrews Aug 16th 2010 at 2:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Wipes are a fact of life. Everyone wipes. How you deal with these situations can be crucial to your guild's success. Some guilds cultivate an environment based on blame, where everyone's first thought after a wipe is, "Who messed up?" Sometimes, it's easy to figure out who is at fault: Someone with a spore goes the wrong way, or someone gets mind-controlled by the Blood Queen after failing to bite his assignment. When it's not easy to figure out, some guilds use a different strategy for assigning blame. Here is one such case:

I have a real dilemma.

I'm an officer, one of six, in a semi-serious raiding guild. We have 30 core raiders who raid with us, and one of them until recently was one of our druid healers, and the issue surrounding him is my dilemma. A little background information on the guild, since it is relevant, is that we have a strict rule involving loot due to some people in the past who have abused our requirement for Vent in that they wouldn't use it, or they'd log in but leave their headsets off. This caused a lot of problems with wipes and caused the officers, GM and co-GM to agree that a rule would be made that was you must be in Vent and actively listening at all times during a raid in order to be eligible for loot. This is what caused the initial problem.

The player of this druid healer I mentioned before applied to our guild and told us on the application that he is deaf.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: It's a secret

by Scott Andrews Aug 2nd 2010 at 1:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Normally, for the introduction to this weekly feature, I write a little bit about the topic at hand before I post the email that will serve as the focal point for the discussion. This week, however, I don't want to spoil the tale for you before you read it. So, let's dive right in!

Hi!

I just recently started reading your column, and even bought your book on guild leadership for my husband's birthday. I have a question about behavior as a guild leader, and am curious as to what you think of my situation.

I started playing in a family-oriented, RP guild on Moon Guard about two years ago. I joined just a few weeks after the guild's creation, and made quite a few friends among the other members, even meeting my husband through the guild. Sadly, I had to leave the server for a while, due to real life issues with a stalker that was trying to track me through the game.

Fortunately, those issues were resolved, and my husband and I decided to rejoin the guild, even though we knew things would have changed. We were welcomed back, and I was even promoted back to a position just under my old one as an officer, allowing me to help recruit as some of our guild members had taken time off. However, my guild leader then did something that hurt me deeply, making me wonder what I saw in the guild in the first place.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Destructive criticism, part 2

by Scott Andrews Jul 26th 2010 at 1:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Last week, I began addressing what is one of the most complex and difficult duties an officer or raid leader must occasionally perform: giving out unsolicited constructive criticism. As the email that sparked this discussion proved, such conversations can be volatile. With the wrong approach, you can destroy friendships and lose guildmates. Let's continue to examine the right approach.

To recap, here are the first two steps from part 1:

Consider your guild's criticism culture and adapt your approach accordingly.
Plant the seed of taking personal initiative to research and improve play.

At this point, you have to be a little bit patient. If your guild is on the brink of collapse over performance issues, you can't always afford to let this situation play out. However, the safest bet is to give the underperforming player another week of raids to show an improvement. Keep a close eye on him during this week. Examine his spec and gear to see if he's made any adjustments. Record a combat log to see if he's using the appropriate class abilities. Watch him during boss encounters to see if he is following instructions and executing the fight properly.

Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Destructive criticism

by Scott Andrews Jul 19th 2010 at 3:00PM

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

In the day-to-day duties of an officer and a raid leader, few endeavors are more fraught with the potential for drama than doling out performance advice to your players. Constructive criticism, no matter how well-meaning, can become destructive in the blink of an eye if it's not approached delicately. After scaring off a healer, the officer who wrote this week's email is looking for a better way to deal with these situations.

Scott,

As an officer in my guild, I take care of several things, but the big three are raid leading our second 10-man group (which is not easy as a healer, by any stretch of the imagination), making sure our priests are doing what they are supposed to be doing both as dps and healers, and any extra healers, making sure they're doing their job right. The first two are interesting enough, especially since there's very little consistency with our group, and our number of priests waxes and wanes with the seasons. But the big problem here is when I have to "fix" a healer. Now, I know no one likes to receive constructive criticism, and officers like even less to give the constructive criticism for fear of running off the guild member.

Recently, I've had to talk to two different healers to try to help them out with their healing, one was a holy priest, the other a restoration shaman. Now, I have some pretty hefty experience with both classes as healers (I have two max level priests, and a max level shaman, and I've healed in raids on all of them), so I find myself at least somewhat knowledgeable about the classes, but by no means do I consider myself an expert. I'll leave that to Elitist Jerks. At any rate, the two healers, after speaking with them separately in tells, I found that the priest was more willing to work with the suggestions I'd made, and there was a huge improvement the following night in our raid. The shaman, however, was very adverse to my suggestions. Here's where the meat of the problem comes in.

Filed under: Officers' Quarters (Guild Leadership)

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