Secure Purchase

Secure Purchase

Vehicle buying you can trust

Secure Purchase

Secure Purchase

Sell your vehicle without the hassle

Secure Purchase makes buying easy

It's a simple, seamless way to buy your vehicle from start to finish.

A man looks down at his phone while standing beside an open car door.
  1. Up to $100K in coverage

    eBay's got your back with Secure Purchase.
  2. Verified title and sellers

    There's protection at every step so you can shop confidently.
  3. Delivered to your door

    Get your vehicle delivered, with plates and title included, and no DMV visits or in-person pickups required.
  4. One-stop financing and more

    Find financing, limited warranty, and transportation options to fit your needs.
A smiling woman hugs the hood of a car. A Play video button sits in the center of the image.

How Secure Purchase works

  1. Find your dream ride

    Explore a wide range of vehicles at every price point—from cars and trucks to motorcycles, ATVs, and more.
  2. Start your purchase

    Pay your deposit, then verify your identity.
  3. Add extras that fit your needs

    Get financing, limited warranties, and transportation options that work best for you.
  4. Finish checkout

    Sign all documents and complete your purchase.
  5. Get your ride your way

    Pick up your vehicle or get it delivered to your door.

Built on customer trust

  • From the moment the auction ended until I had my car in my garage and title and plates in hand, I had zero questions about next steps or timeline. Everything was handled professionally and efficiently.

    Erika R.

  • Secure Purchase made buying a car online feel easy. From bid to pickup, I felt covered. Everything went smoothly, and the support team was helpful the whole way through.

    Michael S.

  • Very good service. Made the process easier to navigate and automated the paperwork.

    Marc K.

  • Secure Purchase made the process reassuring and simple.

    Natasha H.

  • This is my first time buying a vehicle through eBay but the customer service was quick to respond and very helpful throughout.

    Ray B.

We've got you covered

Secure Purchase keeps things smooth and safe every step of the way.

  • Up to $100K in protection

    Get built-in coverage at no extra cost.
  • 30-day warranty included

    Enjoy peace of mind with a complimentary warranty that covers the engine and transmission for 30 days.
  • Optional limited warranty

    For longer-term coverage, pick from multiple plans with flexible options and competitive pricing tailored to your vehicle.

Find your perfect match

  • Kick off your search icon

    Kick off your search

    Explore a wide selection of vehicles by price, make, type, or location.
    Start shopping
  • Complete your purchase icon

    Complete your purchase

    Pick up right where you left off and get the vehicle you've been looking for.
    Finish checking out
  • Start selling icon

    Start selling

    You're just a few steps away from selling or trading in your vehicle.
    List a vehicle
  • We're here to help icon

    We're here to help

    Reach out to us with any questions or concerns at (888) 894-8088 or email us at securepurchase@ebaymotors.com.

Your top questions, answered

Cars, trucks, motorcycles, ATVs, boats, RVs, and commercial vehicles are eligible. Services such as title transfer, registration, financing, limited warranty, and transport vary by vehicle type and selected features.

Listings are made by individual sellers and dealerships.

Trusted Dealers typically have 15+ years listing on eBay and are licensed and vetted through top dealer accreditation services. They carry a Top Rated Plus badge on their listings and offer financing, trade-in options, title and registration assistance, and insurance options.

Yes, buyers pay a $25 service fee through Caramel Dealer Services.

Yes. You can visit the Secure Purchase seller page to learn more.

You have two options, depending on your total:

  • Under $25,000: Choose between a wire transfer (no fee) or instant payment through Clerq (0.75% fee) for faster processing.
  • $25,000 or more: Wire transfer is the only option.

If you're financing through a Caramel partner, you are responsible for paying your down payment through the Secure Purchase flow, and Caramel manages receipt of the lender funds for the remaining balance.

Credit cards, PayPal, cash, check, and other methods of payment are not available, for the protection of both parties.

Most transactions are ready for pickup within two business days, and they can be finalized within a few hours when both buyer and seller complete their required information promptly and know how they plan to pay.

Before clearing a transaction, we review deals to protect both sides. This includes verifying documents, VIN photos, title ownership, checking national databases, processing loan payoffs, checking state-specific DMV requirements, validating financing and lender stipulations, and calculating your exact taxes and fees. Once everything checks out, you're cleared to move forward.

If Caramel is handling your title and registration, here's what to expect:

  • Temporary registration: Sent to you shortly after purchase—typically valid for 60–90 calendar days in most cases.
  • Permanent plates and registration: Typically 45–60 business days after the DMV receives your complete package. Timing for issuance and shipping of permanent plates, registration, and title varies significantly by state.
  • Title: Usually 30–90 business days, depending on your state.

You can cancel anytime before you or your transporter leaves with the vehicle, and you'll get a full refund (typically 7-10 business days). After the car leaves, the sale is final. If Caramel isn't handling title and registration, the $25 service fee is non-refundable if you cancel after payment.

You can reach the dedicated support team for Secure Purchase at 888-894-8088 or email us at securepurchase@ebaymotors.com if you have any questions or concerns regarding your vehicle purchase.

Sell with total confidence

Secure Purchase is the seamless way to sell your vehicle from start to finish.

A man looks down at his phone while standing beside an open car door.
  1. Expand your reach

    Sell your vehicle anywhere across the country and access buyers nationwide.
  2. Selling made simple

    Paperwork and vehicle pickup or transportation are all handled, with protection at every step.
  3. Peace of mind

    Buyers are vetted, and seamless fund transfers keep every transaction secure and hassle-free.
  4. Post-sale protection

    Your buyer is protected up to $100,000, and we manage claims so you don't have to.

How Secure Purchase works

A man and woman exchange a handshake beside a car. A Play video button sits in the center of the image.
  1. List with ease

    Create your listing and add vehicle details.
  2. Connect with trusted buyers

    Receive offers and commitments from verified buyers and auction winners.
  3. Complete the sale

    Buyer payment is secured and documents are signed.
  4. Enjoy a smooth handoff

    Choose pickup or delivery, with transportation options available for added convenience.
  5. Get paid easily and securely

    Funds are released and payment is sent to your account.

Built on customer trust

  • A clear and efficient process. Secure Purchase took the fear and confusion out of privately selling our car to a complete stranger!

    Elizabeth W.

  • An ingenious use of technology that streamlines the title transfer and secure payment processes. I especially appreciate that we were able to avoid both waiting in line at the DMV and an in-person visit to a bank.

    Brian W.

  • Our sale on eBay went really well. The Secure Purchase process was made easy for us. Customer service is great to work with, super nice, knowledgeable, and returns phone calls. Doesn't get much better than that! I recommend this process highly.

    Robert P.

  • Customer service was very easy to work with and answered the phone promptly whenever I had questions. Very helpful and efficient to deal with the same rep when handling a deal like this and customer service was excellent. Process was very straightforward—they handle the funds; title sent directly to buyer.

    Miles W.

  • Customer service was spectacular!! Professional, informative and made me feel comfortable. Selling my car online is scary but I'm confident after dealings with customer service. Thank you.

    Bruce B.

Make your next move

  • Start selling icon

    Start selling

    You're just steps away from finding the right buyer for your vehicle.
    List a vehicle
  • Track your listing icon

    Track your listing

    See if you've received any offers on your vehicle.
    Go to Seller Overview
  • Unlock premium service icon

    Unlock premium service

    Get sales assistance and guidance from a dedicated concierge when you sell a high-value vehicle priced over $100,000.
    Learn more
  • Looking to buy? icon

    Looking to buy?

    Browse vehicles by price, make, type, or location.
    Start shopping
  • We're here to help icon

    We're here to help

    Reach out to us with any questions or concerns at (888) 894-8088 or email us at securepurchase@ebaymotors.com.

Your top questions, answered

Cars, trucks, motorcycles, ATVs, boats, RVs, and commercial vehicles are eligible.

Caramel Dealer Services does not charge sellers any fees for using Secure Purchase. You can receive payment through wire transfer and Plaid. If Caramel is not facilitating the transaction, wire transfer is the only option. Additional fees for payment processing may apply.

You will either sell directly to the buyer or to Caramel Dealer Services, LLC, a licensed dealer acting on the buyer’s behalf. In cases where Caramel handles financing, title, or registration, Caramel Dealer Services facilitates the transaction for you.

Yes, you can visit the Secure Purchase Buyer page to learn more.

  • If Caramel is handling title and registration and the vehicle's price is under $100K, then you'll receive full payment within two business days of title receipt/verification.
  • If Caramel is handling title and registration and the vehicle's price is $100K or more, then you'll receive 50% of the payment within two business days of pickup, and 50% within two business days of title verification.
  • If Caramel is not handling title and registration and the vehicle's price is under $100K, then you'll receive full payment within two business days of the buyer confirming title receipt.
  • If Caramel is not handling title and registration and the vehicle's price is $100K or more, then you'll receive 50% of the payment within two business days of the buyer confirming delivery, and 50% within two business days of the buyer confirming title receipt.

Ship your title with tracking. Don't put it in the car or give it to the transporter. A lost title delays payment.

  • If Caramel is handling the title transfer: mail it using the prepaid label so they can process the transfer.
  • If Caramel is not handling the title transfer: hand it directly to the buyer at vehicle handoff or mail it using trackable mail to the buyer if the vehicle was shipped.

  • If Caramel is handling the title transfer: do not give the title to the buyer or transporter. Instead use the prepaid label to mail it to Caramel.
  • If Caramel is not handling the title transfer: hand it directly to the buyer at pickup, or ship it using trackable mail if picked up by a transporter.