How can I monitor the performance of my Instagram Auto-Replies?

You can track the performance of your campaign on the same tab where you set it up. This includes the number of times your message was sent and how many clicks it received.

When should I use Instagram Auto-Replies?

Instagram Auto-Replies are ideal for boosting engagement on your Instagram content. Here are some ideas:Exclusive content delivery: Offer followers exclusive content like a downloadable eBook or a discount code directly through a DM when they engage with your posts.Contest or giveaway management: Automatically send contest details when someone comments with a specific keyword on your contest post.Product launch promotion: Share direct links to new products when followers engage with your promotional posts.

Why do my followers sometimes see a "Get Updates" button instead of my link in the DM?

If your follower is seeing a "Get Updates" button in the DM instead of the link you sent, it likely means they’re viewing their message requests rather than their primary inbox. This is an Instagram behavior for accounts that aren’t already connected.

Can I send Instagram Auto-Replies if my account is set to private?

No, Instagram Auto-Replies require a public Instagram Business or Creator account. Private accounts cannot use the Instagram Messaging API that powers Auto-Replies.

Auto-reply on Instagram

Boost sales and traffic with Instagram Auto-Replies

Turn every comment into a connection. Set up automated replies to instantly engage customers, drive traffic to your offers and increase conversions – all while keeping the conversation going.

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Instagram automations

Build your brand while you sleep.

Save time and stay on top of every comment without lifting a finger. Create connections with your followers — even when you’re not online.

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Automate Instagram engagement to grow your brand

Promote new releases.

Spotlight your latest releases to drive higher streams, views and reads.

Provide quick support.

Never leave them hanging. Set up around-the-clock automated support to quickly help customers.

Increase sales

Drive sales by simplifying the purchase process for customers at the moment they’re most interested.

Grow your mailing list

Supercharge your mailing list with Instagram.

Use auto-replies to share mailing list sign-up links with your Instagram followers – allowing you to share news with them outside of your social content.

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