Shape the Future of Box: Product Roadmap & Live AMA with Product Leaders
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Hello, I manage yearly folders with a lot of subfolders and many different people accessing. At the end of the year I would like to archive and remove all collaborators access. I find it very difficult to know who has access to each subfolder and wou
Every time I sign in to Box, the first thing that pops up is an Errors dialog with video and MP3 upload errors. The only choice seems to be Retry All. But I don't want to upload the files anymore. How do I delete the error message?
My hard drive space is dwindling and as far as I can tell there is no way either through the desktop or browser to see all folders marked for offline use in one place. Using MacOS.
When I upload a PDF it is not showing preview for me and my customers (external from my org). For example I tested (.txt file) it is working fine, but the PDF is not loading.
Box seems committed to the same path as other cloud service providers, ensuring the customer is dependant on the cloud and phasing out features that give users access to their own files. Apple did the same with Photos, etc. Such is life. So with the
We are in the middle of our CMMC / NIST 800-171 audit and they are requiring a shared responsibility matrix FROM Box.com. Is there somewhere to download this type of Document. We are on the FedRamp service but am having trouble finding any docume
My previous intutition used box. I have moved on to another institution. I forgot to export a specific set of files which are now extremely important to my current work, and I no longer can access my previous Box account.
How do I resend an activation link? I brought on a new team member and invited them to box, but they did not accept the invitation in time and now I can’t see how to re-send them the invite link.
Here’s my story:I sign up on box.com I fill in all information. I go to upgrade page, choose my plan. Your form does not accept any of my BUSINESS debit or credit cards, my VAT number, and other details. I try to contact support, only option is this
We are trying to upgrade our plan and there is a payment error, it asks to verify all fields again or contact support. We tried multiple cards and the same error occurs. Please advise on how we may proceed.
Please can anyone tell me what is the meaning of this “There was an error processing your request.Your account needs further verification, please submit a ticket at support.box.com.” Trying to open a new Box account separate from current one and got
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